The customer service from Ardmoor is very good, however do be wary of purchasing any hoggs of fife products from them. Ardmoor will only act as an intermediary. I purchased a pair of Highs of Fife... See more
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Ordered items on the Saturday afternoon and My phone auto filled out my old address on the delivery note, I emailed ardmoor on the Saturday with my current address. And 8.00 o.clock Monday morning... See more
I’ve bought several things from Ardmour over recent years and customer service has always been very good. Recently bought some boots which arrived quickly and were fine but just not for me. The return... See more
The quality of the ordered pants is just outstanding. Second to none. This is true for design, materials, as well as processing and workmanship. Announced sizes are correct. Delivery was fast, wi... See more
Company details
About ArdMoor
Written by the company
We supply quality clothing, footwear and equipment for men, women and children that share our passion for country sports, the great outdoors and sailing.
Explore our fantastic range today:
Contact info
The Granary, Kingston, EH39 5LT, North Berwick, United Kingdom
- 01620671480
- info@ardmoor.co.uk
- www.ardmoor.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 2 weeks
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Great replacement service provided for replacement boots
Had an issue with the original boots. Which Ardmoor immediately exchanged once returned.
Polite helpful service and much easier to deal with than some of the big name suppliers that could be mentioned.
Fantastic service and they dealt very…
Fantastic service and they dealt very swiftly with a faulty pair of Ariat boots, much appreciated
interface with customer service agent…
interface with customer service agent gave confidence the product I was enquirying about was the correct one for me ...... size / fit /return method if it wasn't to spec
Ardmoor offers great customer service
Ardmoor offers great customer service - I had to return a pair of boots I’d ordered online which were a smidge small at the toe and a replacement was sent to me asap! Couldn’t complain and the process was easy and simple!
Decoy purchase.
The whole experience from start to finish was very professional.
Communication was very consistent and up to speed from dispatch to delivery.
Excellent experience.
Great service and prompt delivery
Great service and prompt delivery. Also the best price on the web for these Grub boots.
They always deliver within the time…
They always deliver within the time specified and if there’s a problem they let you know. I’ve ordered a few things and so far all has been great. And no issues with the products either.
had a problem with a pair of boots got…
had a problem with a pair of boots got in touch with Ardmoor spoke to customer services who resolved issue in no time at all excellent service and communication
Fantastic firm to buy from
Great customer service. Great Products. Great Price. Easy returns if the goods don’t suit or fit. Prompt replies to queries.
Great customer service
I ordered 2 items from ArdMoor, they arrived very promptly. One I was very happy with, the other unfortunately had a fault. I contacted customer services regarding the faulty item and received amazing customer service. As soon as they received the returned item the refund was very quickly in my account. Good products, great service, would definitely recommend this company.
Very prompt service
Very prompt service. This was my first time using the company and they seem very good to deal with
This field jacket is warm and…
This field jacket is warm and comfortable to wear, a great purchase.
Good quality & value shoe
Good quality & value shoe. Delivered in good time as promised
5 star customer service
I bought a waterproof jacket for my son's birthday from Ardmoor and immediately realized that it was not appropriate for the job. He returned the coat on arrival and a refund arrived in my bank account by return. A few days later I received an e-mail from Ardmoor asking if I was still looking for a jacket and offering to help. I explained why I had returned the first purchase and they responded with some very helpful suggestions. Whilst their suggestions did not work for me, I thought their customer service was excellent. How often does an on-line company offer to help?
Dissapointed at having to pay p&p when…
Dissapointed at having to pay p&p when I had spent £120 and it only shows up when you get to the checkout most retailers allow free postage and returns these days so will think carefully before using you again

Reply from ArdMoor
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