Ariston Property Reviews 

120
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Excellent prompt service that's also friendly. Phone calls always answered by knowledgeable staff, emails answered in full and any problems nipped in the bud. It's a delight to find folk in this... See more

Company replied

Rated 3 out of 5 stars

The agency staff are ok but the fees they charge for renewing a contract are disgraceful. Also I believe they are on the side of the landlord since they will suggest rent increases way beyond reasonab... See more

Company replied

Rated 5 out of 5 stars

Ariston are an excellent letting agent. I have been renting accommodation with them for nearly ten years. Their friendly and professional staff provide prompt and faultless service on everything from... See more

Company replied

Rated 5 out of 5 stars

They are really helpful and have an excellent maintenance team. If anything needs to be repaired or fixed, just an email and they always sort it out quickly. Also they're fair and impartial, I never... See more

Company replied

Company details

  1. Real Estate Agents
  2. Architect
  3. Bedroom Furniture Store
  4. Living Room Furniture Store
  5. Real Estate Agency
  6. Real Estate Rental Agency

Information provided by various external sources

Ariston Property Group is an independent lettings and estate agency established for over 20 years. We are a family run business with all our key staff living in the immediate area with strong ties to the local multi ethic community. Our core activities are residential lettings and property management but we also have growing residential sales and commercial property departments. Our aim is to provide a "one stop shop" for all you property requirements whether you are a landlord, tenant, seller or buyer. Our advice is free and without any obligation. We strive for high professional standards and customer care. We are members of the government backed National Approved Lettings Scheme [NALS] and The Property Ombudsman [TPO]. The Guild of Letting & Management fulfills our staff training requirements and keeps us up to date with the rapid legislative changes effecting in our industry. Our mission statement hinges on three words: "service" "commitment" "results."


Contact info

4.1

Great

TrustScore 4 out of 5

120 reviews

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4.1

All reviews

(120)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Its very very good

September 5, 2020
Unprompted review
Ariston Property logo

Reply from Ariston Property

Hi Zeng. Thank you for positive review. All the best, Ariston Property.

Rated 5 out of 5 stars

Great service

Great service. Smoothest renting I’ve ever done, and lovely staff.

July 12, 2020
Unprompted review
Ariston Property logo

Reply from Ariston Property

Hi Vincent, Thank you for the lovely feedback we are glad we could help you. All the best, Ariston Property.

Rated 5 out of 5 stars

Best agents for a quick and easy move

Polite, efficient and very helpful team! Even during a difficult time. No delays or problems from viewing to move in, with extra support along the way. Systems are robust and simple to use too. Best agents for a quick and easy move!

June 28, 2020
Unprompted review
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Reply from Ariston Property

Hi Adelle. Thank you for the lovely feedback we are very grateful. All the best, Ariston Property.

Rated 5 out of 5 stars

ROCHESTER ROAD

WE HAVE HAD A VERY STRAIGHTFORWARD EXPERIENCE IN PROCURING A TENANCY THROUGH ARISTON FOR MY DAUGHTER , TAKING ONE WEEK FROM VIEWING THE FLAT TO HAVING POSSESSION. WE DEALT WITH MAX WHO WAS VERY PLEASANT, EFFICIENT, RESPONSIVE AND CLEAR IN HIS COMMUNICATIONS . THE TECHNICAL BACK UP ( DOCUSIGN ETC) WAS GOOD . I CANNOT GIVE A VIEW A COUPLE OF DAYS IN ABOUT ONGOING MANAGEMENT BUT THE LEASING PROCESS WAS AS GOOD AS CAN BE.

June 22, 2020
Unprompted review
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Reply from Ariston Property

Thank you for the pleasant feedback we are glad to have helped you in your tenancy. All the best, Ariston Property.

Rated 1 out of 5 stars

Might start well but goes downhill

Might start well but goes downhill. Don't bother.

April 22, 2020
Unprompted review
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Reply from Ariston Property

Hi. Apologies you feel this way, please get in contact with us to discuss the nature of your complaint. Regards Ariston Property.

Rated 5 out of 5 stars

Just wanted to express my gratitude to Max and Ariston Property

Just wanted to express my gratitude to Max Urbinati for assisting me and my missus with a smooth move into our new rental property in Finchely. He was very helpful, reliable, and always attentive to deliver whatever he stated he would do when it came to any niggling issues or concerns we had before moving into the property. He certainly did his utmost to ensure our move was stress free and we're immensely grateful for that. Thank you Max, and Ariston Property.

April 15, 2020
Unprompted review
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Reply from Ariston Property

Hi David. Thank you for the lovely review, we are happy to have helped you move in quickly and efficiently. I wish you all the best. Regards Max Ariston Property.

Rated 5 out of 5 stars

First class service

Helpful and great attention to detail

April 3, 2020
Unprompted review
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Reply from Ariston Property

Hi. Thank you for the positive feedback. Regards Ariston Property.

Rated 5 out of 5 stars

My experience with Ariston Property was…

My experience with Ariston Property was really satisfactory. You get what they promised. The property is really good condition and very comfortable. During the process of renting, they were very supportive, explaining everything in detail and very professional.
Overall, I highly recommend their service and I hope to keep doing business with them.

March 16, 2020
Unprompted review
Rated 1 out of 5 stars

After 5 years of renting with Ariston

After 5 years of renting with Ariston, paying ALWAYS ON TIME, looking after property like is our home, redecorating and making brand new garden ARISTON refused to give us our deposit back.
They accused us of damaging things around flat we never did, they tried to charge us hundreds of £ for things which were broken or not working before we moved and never replaced by them while we were in the flat.
Luckily we kept the check-in report which showed the truth and damaged and not working things before we moved in.

We have opened the case with TDS who hold deposit and after looking into it they paid our deposit back to us.

Good try Ariston.

Forgot to mention how rude the staff was when we decided to fight for our rights.

Avoid avoid avoid

They are nice only when you want to rent and pay on time. When you want sth to get fixed it done in the flat they rude and aggressive.

January 5, 2020
Unprompted review
Rated 5 out of 5 stars

Great

Max has been so great throughout the whole process, not only on viewings and arranging the contract, but even after moving in he was really responsive to emails/messages.

Definitely recommend the agency!

December 13, 2019
Unprompted review
Rated 5 out of 5 stars

5 stars

As a new tenant I've found the ariston property very helpful and very supportive as the first property I was going for got dumped and was no longer available for rent.(already had transferred holding deposit). However they straight forward offered me another property bigger and just next to the first property I was going for. So no inconvenience at all as in the end I rented a bigger property in the area I was looking for at the same price with the previous property which was smaller and with no heating. I definitely high recommend ariston property. Jay, Antonio and the big boss are great professionals.

November 9, 2019
Unprompted review
Rated 5 out of 5 stars

Everything from apartment viewing to…

Everything from apartment viewing to moving in was done very smoothly and professionally. The staff was very friendly, efficient and helpful throughout the process. I haven’t had any issues and would definitely recommend Ariston Property as an estate agency.

November 4, 2019
Unprompted review
Rated 5 out of 5 stars

Max and Antonio

Max and Antonio were both friendly, responsive and accommodating. The lettings hub however provided an awful user experience and I would strongly recommend searching out a new,. competent, referencing agency to partner with.

November 3, 2019
Unprompted review

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