Arroll Limited Reviews 

Just bought another cast iron radiator from Arroll. As in my previous experience the customer service was second to none. Very informative and knowledgeable , helping me with my bespoke radiator . I have purchased radiators for my bedroom and Hall now and also bought a Stunning Lyon mirrored bath . I have recommended to my family and friends and will buy again
Thank you Arroll

I am thrilled with my beautiful radiators. We went for the peerless and I am in love. Arroll were a breeze to deal with from start to finish I 100 % would recommend them. A new home project is happening soon so I know I can order from a 5 star company with confidence.

Beautiful brass wall stays to go with my new cast iron radiators

I have used Arroll multiple times now. They are absolutely fantastic. From their customer service to their products! Everything we have purchased is of a very high quality and standard. Their customer service is also outstanding. Going above and beyond to make sure I get everything I need. Even at short notice. I would highly recommend Paul and his amazing team! Thanks you again!

They are reasonably priced. Delivery was on time. Their product was of an excellent quality, and there after sales care was excellent.

I ordered over the phone and found it so easy to do, I was helped along the way, an itemised bill was emailed for approval and soon as I agreed it was being made to fit. The radiator was absolutely amazing, such beautiful work. It's definitely a centre peace in my home. 5 star treatment all the way.

I am absolutely appalled beyond belief by this company. Arroll your ‘customer service’ is non existent.

I ordered a beautiful Moulin 1.9m roll top bath back in July.

After waiting 5 months it was finally delivered yesterday (27 November). Totally damaged.

Due to the total lack of packaging (the bath was totally unsecured in a flimsy crate) the exterior is totally ruined.

One leg had fallen off chipping into the paintwork and exposing the iron below and the other 3 legs have also chipped into the paintwork.

Arroll have told me that although I have paid nearly £2,000 for this bath it’s my problem. Either I pay to ship the bath back to them to have it fixed, or I just fix it myself. Disgusting.

Arroll I really hoped that we could resolve this amicably.

********
Arroll.
Further to your comments below I assure you that the bath was not secured to the crate in any way and it was absolutely not adequately packaged.

It is no fault of the courier company, it is the fault of yourselves for effectively ‘placing an egg in a wooden box, with zero packing and expecting it to arrive in tact at its destination’. The courier company is not to blame so neither they nor I should be paying for this damage.

The return shipping from my house in the Highlands of Scotland for you to repaint the bath will cost £600. A price I am not willing to pay for the receipt of damaged goods.

I look forward to hearing from you, so we can reach an amicable solution.

These cast iron radiators have no rivals. Many companies create aluminium look-a-likes but they are so inferior and lack any sort of character. Arrol are producing something unique, a product that truly elevates any period home. I have installed numerous arroll radiators in my home over the years, they all still look amazing, many now in place for 8 years.

I have had my Arroll radiator for just under 10 years now and it is great. I recently had furniture moved in my house which resulted in a couple of scuffs to the radiator paint.
The radiator is still the original colour because the paint is good quality and standing the test of time. The small bottles of paint Arroll provide with their radiator unfortunately had dried up over the years.
I contacted Arroll and explained my situation. After a bit of correspondence to identify the colour, they very kindly sent me replacement small bottles of paint to cover the scuff's, free of charge.
I am very impressed with the service provided, even after the period of time since my purchase. The staff were very helpful through emails. I recommend this company for the quality of products and the excellent service as well.

Shopped around to find a cast iron radiator and found
Cast iron radiators Ireland to be the best for quality, delivery and cost. So much more affordable than the rest of the cast iron companies.
The efficient delivery was also perfect.
Overall experience using this site was just amazing.
I asked loads of questions and Paul kindly answered all my emails which helped us decide on the right rad for our hall.
The rad is like a peace of furniture gone is my old radiator cover which was too big and awkward to a beautiful rad which gives off the best heat.
I’ll definitely be back

Ordered two of these great looking cast iron radiators from Screwfix online. Look fantastic in our dining room. Bit of a wait for delivery, but it was clear when they would arrive & they did - on time. Only niggle was an over tightened nut, causing a washer to leak - but the company swiftly arranged a replacement washer to be sent out with no quibble.

I bought 2 radiators as I wanted a wow factor in our new home. Exceeding my expectations. Looking to get more, thank you very much for wonderful experience

Great experience, visited the factory and they took lots of time to answer questions, show me options etc. The Arrol radiator builder on the internet is great. Endless patience with my endless questions!

Absolutely love my radiators from this company. Bought two large cast iron princess ones for my kitchen and at a later date another two for my hall and utility. They look amazing. They are really good at swift communication when asked a question via email and keep in contact with delivery dates etc
That’s all you really want from a company is good quality products, good communication and easy to deal with. 5 stars from me ⭐️

I bought the aluminium range and couldn't be happier.

Really good customer service when I needed to delay delivery, very personable. Also these radiators are total quality, amazingly well engineered, great surface finishing, architecturally stunning.

Great looking valves - good price, easy to install and use.

Ordered three wall stays for our radiators. They are fab. A real quality product. Great detailing on the lettering. They make the radiators go from “meh” to “meow!” Just finish off the look perfectly. And the delivery was SO much quicker than expected. All in all a fantastic service. Would highly recommend.

The radiators I order from Arroll look stunning and heat the room very quickly.

Great product and great service