Arroll Limited Reviews 

Such helpful and knowledgable staff. Had a nightmare with another supplier who was much cheaper than these guys. They educated me on what to look out for in a quality radiator - now I realise you get what you pay for. I will be coming back to Cast iron radiators Ireland for the rest of our radiators.

Excellent service, We made the effort to go to the works where the radiators are assembled etc. to make sure we were happy with the products. Having purchased in excess of 30 radiators and fittings etc. very happy with the quality of product & delivery schedule was as agreed at time of purchase.

Radiator leaked immediately from part not touched in installation. Terrible customer service. Refused to accept return. Would definitely not use this company! Use Trads instead! I have a much better one from them now.

Thank you for the reply Arroll. To reiterate, as I have explained, the radiator was installed by a professional Plummer, who followed installation guidance. The top cap is leaking and was NOT touched in the installation process. The rubber seal is protruding from the cap and is causing the leak. This made us question if the radiator had been manufactured correctly and pressure tested.

Purchased a large number of radiators manufactured by Arroll and was delighted with the quality and appearance of the product. The customer service and turnaround time to delivery was impressive too, given the level of customisability of the product.

I'm very pleased with my radiators, way beyond my expectations.
Thank you Arroll!

Do not buy radiators off Arroll one of my radiators got through wall corrosion after 1 month the second leaked after 16 months they have refused to collet them at there cost after I paid to have them removed, there attitude is shocking and I now have lost all my money as I’m not putting there product in my apartment as I’ve no faith in there radiators, had I not been present when it lost containment the damage would have been extensive, DO NOT BUY

I dealt with Alex in the Sales team who was more than helpful with me - it allowed me to identify the correct product for my needs and he even signposted a sale he knew was on and went above and beyond to send me a replacement nut that I had misplaced. Great experience all around and a pleasure to deal with - this all in the run up to Xmas when my heating was playing up.

I used Arroll Edwardian cast iron radiators before and the quality was outstanding. For this city refurbishment I decided to mix cast Iron and the new Aluminium Edwardian range . Absolutely fantastic impossible to tell the difference between the cast iron version and Aluminium. Heat amazing . Fitters loved them as they where light and easily fitted .Well done Arroll fantastic product.

I am absolutely delighted with my radiator from Arroll. I shall be back for another one very soon.

Our 5th radiator from Arroll, it doesn't get better than these Radiators.
Superb finishing, great design, luxurious and most importantly, holds the heat for hours after the heating has been switched off.
Hoping to replace every radiator in the house with an ARROLL.

Put 6 cast iron princess radiators into my country cottage. Fantastic heat and stunning look.

I am reticent to even give one star! I ordered a painted cast iron Ambrose bath and waited 10 weeks for it to arrive. On unpacking the painted finish was 'bubbling', the finish on the edge of the bath was terrible and the enamel on the inside had a 'tide mark' where you could see the metal through the white of the enamel.
Arroll were and are not interested in accepting any fault and insist that these are normal anomalies with a hand made bath. They have been sent pictures of the faults but show no interest. My only advice can be DO NOT BUY FROM THIS COMPANY

I recently purchased a cast iron radiator from Arroll(27/10/21) hoping it would be a centre piece for my newly renovated bathroom but when it arrived I was badly disappointed with the overall quality of the paintwork, finish and rough edges.I got in touch with Arroll and complained,sent photos and highlighted areas of concern eg. Large radiator plug nuts didn't match,internal grooves badly painted,coloumns had rough edges.Arroll agreed to collect the radiator on 3/11/21 to smooth rough edges and respray and return the radiator in 1 week After nearly 3 weeks (22/11/21) the radiator was finally returned and as I unpacked it I noticed paint on the bottom side of the packaging material was paint,which in my opinion shows that it had been touched in with a spray gun after packaged to be returned to me which I don't find very professional.I finished unpacking the radiator and to my dismay the internal grooves of the coloumns still Had not been painted properly.I rang Arroll again to complain they sent a picture of the radiator via email and asked to highlight the areas of concern which I did,it was plain to see in their own photo that the internal grooves hadn't been fully painted.I sent an email back showing the highlighted areas of concern(24/11/21) and have not heard from the company since and to add to my dismay the paint that is on the radiator has started to bubble!To anyone thinking of purchasing cast iron radiators this is my experience with Arroll.

Bought 4 radiators and all were damaged. They stated that they expect the radiators to be damaged due to customers bringing them into their property. I advised we categorically had not damaged the radiators. They then said the carrier tries to pack them as best as they can (the radiators had next to no packaging and the legs were exposed with the exception of the delivery bag). They have said we have to contact where we bought them from. They are trying everything in their power to get out of being responsible for their damaged items. DO NOT USE! I will be pursuing this further in small claims court.

After recently puchasing a cast iron bath from this Company ,The young lady I dealt with named Julie Murphy went the extra mile in making sure my order was delivered in line with my time
scale so my contractors could complete the installation as arranged . At all times she contacted me keeping me informed
which made this whole transaction stress free . I have no hesitation in recommending this Company .

2 pieces of art grace our hall. The Princess range painted in Sienna Gold look stunning.
Between how they look and how they heat the place, simply outstanding.

I experienced a problem with one of my Arroll radiators, initially their customer response was slow. I escalated the matter and quickly received an apology for the inconvenience and they bent over backwards to replace the faulty radiator. This was all achieved in winter, during Covid-19.

I was grateful for the quick resolution of my problem and would definitely buy from them again.

Purchased 8 radiators,when they arrived they were damaged.Their excuse was that because they r heavy they get damaged in transit.Would I like some touch up paint.
The damage was due to their carriers and not really their problem.They tried to twist and turn ,resulting in them telling me to contact my supplier,not the carrier ,return them and if they passed inspection they would refund my £2k +.
Not nice people to do business with stay clear of them

Installed two radiators and both of the valves developed faults shortly after. Been trying to contact customer services for about 4 months but as soon as they reslised it was related to a complaint they’ve ignored my emails and calls. Avoid.