ArtGlassVista.com Reviews 

732
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered an expensive art glass product (Polar Candleholder) which got cracked after a while. It turned out it was some kind of production error. After some waiting Artglass Vista contacted Kost... See more

Rated 5 out of 5 stars

Huge range of products that are expertly packaged to arrive safely wherever in the world they are destined to be received. 100% of our orders have arrived intact, even the finest crystal. Currently th... See more

Rated 5 out of 5 stars

Great 5 star experience. Quick delivery, excellent customer service, highly recommend. Bought a set of 4 wineglasses and unfortunately one arrived with a chip and crack in it. I saw it as soon as I op... See more

Rated 5 out of 5 stars

The goblets arrived in perfect condition. By using FEDEX we only waited a few days. Very impressed by your service and that of FEDEX. Will definitely be continuing to do business with your company.... See more

Company replied

Company details

  1. Interior Designer

Information provided by various external sources

ArtGlassVista has a wide assortment of handmade art glass and stemware from the world-renowned glassworks in Scandinavia. We have the full assortment from Kosta Boda, Orrefors, Mats Jonasson Målerås, Magnor, Vas Vitreum and Bergdala. Immediate dispatch and fast delivery. 30 days right to return and money back guarantee on all orders.


Contact info

5.0

Excellent

TrustScore 5 out of 5

732 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(732)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely amazing customer service

Absolutely amazing customer service - does not matter if you buy only one glass or many - you are always treated properly like a customer of luxury product. They always respond immediately, are polite and very helpful . All shipped items are well packaged, I never received anything damaged. I will be happy to continue shopping here. Many thanks!

October 4, 2019
Unprompted review
ArtGlassVista.com logo

Reply from ArtGlassVista.com

Dear Ondrej,

Thank you so much for your feedback.

We are thrilled to hear that you are satisfied. It is a pleasure having you as a customer and you are always welcome back to us anytime you need help.

Best regards,
Amin, ArtGlassVista Team

Rated 4 out of 5 stars

Good customer service

Good customer service. Quick to reply. Delivery took a bit longer than expected and parcel had been opened during transit. Nothing broken though. Will use again but was concerned that the parcel had been opened.

October 2, 2019
Unprompted review
ArtGlassVista.com logo

Reply from ArtGlassVista.com

Dear Catharina,

Thank you for your feedback.

We are thrilled to hear that our customer service was as good as expected.

However it is sad to hear that the delivery was not as successful.
We will of course take this further with the shipping company to see why it took long time and why the parcel was open.

Luckily nothing was broken.

We hope that your next purchase with us will be more pleasant and deserving 5 star review.

Have a nice day!
Best regards,
ArtGlassVista Team.

Rated 5 out of 5 stars

Bravo! Zalto glasses arrived safely

All 12 of my ultra delicate Zalto glasses are arrived safely! All carefully wrapped and another thick layer of bubble wrap outside the package too. My worry of ordering wine glass online is proof to be safe with ArtGlassVista, well done team!

October 1, 2019
Unprompted review
Rated 5 out of 5 stars

Stunning modern glassware at reasonable prices

The Kosta Boda vase and candle votive arrived very quickly via FedEx. Both are beautiful and very reasonably priced for the quality.

Highly recommend this online vendor.

September 26, 2019
Unprompted review
ArtGlassVista.com logo

Reply from ArtGlassVista.com

Dear Linda,

We are thrilled to hear that you are satisfied with your purchase at ArtGlassVista.

Thank you for recommending us and you are always welcome back.

Have a wonderful day ahead!

Best regards,
Amin, ArtGlassVista Team

Rated 5 out of 5 stars

Very fast helpful service.Speedy…

Very fast helpful service.Speedy delivery arrived in Sydney 4 days after purchase.Packed very well.Love my items.Will be buying again.

August 23, 2019
Unprompted review
ArtGlassVista.com logo

Reply from ArtGlassVista.com

Dear Tina,

Thank you for your feedback.

We are thrilled that everything went as smooth as it should.
You are always welcome back to our store any time!

Have a nice day!

Best regards,
ArtGlassVista Support

Rated 5 out of 5 stars

Fantastic selection of items on the…

Fantastic selection of items on the website, quick delivery and well packaged. We have done a few orders now and even when we got the wrong items delivered the customer service was great and they sorted it out very quickly for us. Can highly recommend ArtGlassVista!

August 20, 2019
Unprompted review
ArtGlassVista.com logo

Reply from ArtGlassVista.com

Good day,

Thank you so much for your lovely feedback.

We are glad that you are satisfied with your purchase. Sounds great that our customer support was on point and assisted you as supposed.

You are always welcome back to us anytime you need any help!

Have a wonderful day!
Best regards,
ArtGlassVista Team

Rated 5 out of 5 stars

The package came incredibly quick and…

The package came incredibly quick and all items were in perfect condition.

August 19, 2019
Unprompted review
ArtGlassVista.com logo

Reply from ArtGlassVista.com

Dear Mary,

Thank you for your feedback.

That sounds wonderful that everything went as smooth as it supposed to.

Please let us know if there is anything else we can assist you with in the future.

Best regards,
ArtGlassVista team

Rated 5 out of 5 stars

Fast shipping to the US and great customer service A+++

Items arrived in a few days, which was a huge surprise given it was an international order (I'm in the US) and shipping was free. Had an issue with a manufacturers flaw in one of the items, and they immediately (within hours) responded with options for how to correct. I highly recommend. Excellent pricing and cannot beat the service.

August 19, 2019
Unprompted review
ArtGlassVista.com logo

Reply from ArtGlassVista.com

Dear Evan,

Thank you so much for your lovely feedback.

We are thrilled to hear that you are satisfied with your purchase and that the shipping was fast exactly as expected.

We are also glad that we could solve the issue with the defective glass perfectly and fast.

Please let us know if we can assist you with anything more in the future.
Have a nice day!

Best regards,
Amin, Customer service.

Rated 5 out of 5 stars

Fast & efficient

Kept me up to date on delivery timing. Glass was well-packaged with no damage.

August 13, 2019
Unprompted review
ArtGlassVista.com logo

Reply from ArtGlassVista.com

Dear Sarah,

Thank you so much for your lovely feedback.

We are glad that the glass came in perfect condition and we hope you like them.

You are always welcome back to us if you need any assistance.

Have a wonderful day!
Best regards,
Samir, ArtGlassVista

Rated 5 out of 5 stars

Another satisfied customer!

I ordered stemware to the States and it arrived 8 days later! Service was fast and efficient and our glassware arrived intact. I would do business with them again, no hesitation.

August 3, 2019
Unprompted review
ArtGlassVista.com logo

Reply from ArtGlassVista.com

Dear Blake,

Thank you for your feedback.

We are thrilled to hear that you are satisfied with your purchase, we do apologies that the delivery took up to 8 days, usually it is faster.

You are always welcome back to us.

Have a nice day.
Samir, ArtGlassVista

Rated 5 out of 5 stars

I'm very satisfied.

I'm very satisfied.
The price is good and shipping was quick and accurate.

August 1, 2019
Unprompted review
ArtGlassVista.com logo

Reply from ArtGlassVista.com

We are glad that you are satisfied with your purchase!

You are always welcome back to us, thank you for the lovely feedback.

Samir, ArtGlassVista

Rated 4 out of 5 stars

Beautiful vase and it came quickly

Beautiful vase and it came quickly, but the requirement of having to sign for it in person meant driving over to the store, then carting it back to my car (10 pound box!) and then back up to where I live. That in total ended up adding an hour to my day. Wish that ArtGlassVista would allow people to have the option of having the shipping company leave the box with a pre-signed paper.

July 31, 2019
Unprompted review
ArtGlassVista.com logo

Reply from ArtGlassVista.com

Dear Monica,

Thank you for your feedback regarding your purchase with us at ArtGlassVista.

We are glad that you like the vase and that the delivery was fast.
Regarding the signing requirement, this is only when the person is not present at home, this is to prevent the shipping company to accidentally giving your items to other persons.

However, when delivering to your home adress, if anybody is present at home, no need for signature. If no body at home you can always leave a pre-signed paper so that they can leave the box at the door.

Feel free to contact us in the future for any assistance.

We are happy that the overall experience was positive.

Best regards,
ArtGlassVista, Samir, Customer Service

Rated 5 out of 5 stars

Bought beer glasses as a wedding…

Bought beer glasses as a wedding present for friends who prefer a quality beer to champagne. Glasses were beautiful, of great quality and delivery was prompt despite coming from outside UK to me. Highly recommended.

July 23, 2019
Unprompted review
ArtGlassVista.com logo

Reply from ArtGlassVista.com

Good evening,

thank you so much for your feedback! We are so happy to hear that you liked the products you have ordered from us.

Have a lovely evening,
ArtGlassVista Team

Rated 5 out of 5 stars

I have bought goods from them on a…

I have bought goods from them on a number of occasions and never been disappointed. Excellent product, price & service.

July 23, 2019
Unprompted review
ArtGlassVista.com logo

Reply from ArtGlassVista.com

Hi David,

thank you so much for your feedback! We are super happy to hear that you were satisfied with our services.

Kind regards,
ArtGlassVista Team

Rated 5 out of 5 stars

Quality good

Quality good. Shipping normal.

July 22, 2019
Unprompted review
ArtGlassVista.com logo

Reply from ArtGlassVista.com

Good day,

Thank you so much for your Feedback.

We are thrilled to hear that you are satisfied with your purchase and that you like the glass.

We always try to improve with our service. How can we improve the shipment for next time to make it perfect from normal?
Feel free to send us an Email to info@artglassvista.com.

Thank you and have a wonderful day ahead.

Best regards,
ArtGlassVista Customer Support

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look