Artifolk Reviews 

5,642
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have ordered from Artifolk twice now after being let down many times by my usual supplier. They have great prices and fantastic range of products. Fastest delivery of any other art supplier I have t... See more

Rated 5 out of 5 stars

I ordered brush cleaner and thinner for oil paints and it came, as promised, in record time. Thank you. This experience was quite unlike another order I placed with another on line shop where I ha... See more

Rated 4 out of 5 stars

I put the order in on Sunday night & the delivery came through by Tuesday. Sadly, only a small portion of my order was in stock & that was what was delivered, & I've only been charged for that part. I... See more

Rated 5 out of 5 stars

Excellent service! I found Artifolk online after my usual supplier had no stock of some items. Since then I have used Artifolk again & will look at expanding my shop. Reliable with a quick delivery &... See more

Company details

  1. Art Supply Store

Information provided by various external sources

Order online or by phone and pay securely by card, PayPal, cheque or postal order. Order before 3pm Monday-Friday and we'll send the same day if it’s all in stock.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.6

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(5,642)

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Rated 1 out of 5 stars

Be aware of Dynamic pricing!

I placed 500ml of Winsor and newton retouching varnish in my basket at £20.58 when I went to the check out the price had jumped up to £21.72 this website uses "dynamic pricing," and it's when online retailers change the price of a product depending on factors like your browsing or purchase history, operating system, and even your post code. To determine what price they should charge you, for maximum profit. Absolutely disgraceful!

February 22, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from Artifolk

The service and product from Artifolk was, as usual, first class. However, although Hermes did eventually deliver the parcel - albeit leaving it on the doorstep in the rain without notification - my experience of their service in the past has been disastrous, as has that of others; the reviews of that company on Trustpilot show that over 90% of customers were dissatisfied with the service they received. I have always refused to purchase goods from companies whom I know use Hermes and had I been aware in advance that Artifolk used them I might have thought twice about making a purchase.

December 27, 2021
Rated 2 out of 5 stars

Half the markers were dried up.

When I opened the carton, I found that 4 of the 8 markers had lost a cap during transit (from China). Consequently they were nearly completely dry and so were useless.

October 1, 2021
Artifolk logo

Reply from Artifolk

Hi Peter,

I do apologise the markers arrived faulty, I have issued you with a refund as we agreed over the phone.

Kind regards,
Samara

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