I have ordered from Artifolk twice now after being let down many times by my usual supplier. They have great prices and fantastic range of products. Fastest delivery of any other art supplier I have t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered brush cleaner and thinner for oil paints and it came, as promised, in record time. Thank you. This experience was quite unlike another order I placed with another on line shop where I ha... See more
I put the order in on Sunday night & the delivery came through by Tuesday. Sadly, only a small portion of my order was in stock & that was what was delivered, & I've only been charged for that part. I... See more
Excellent service! I found Artifolk online after my usual supplier had no stock of some items. Since then I have used Artifolk again & will look at expanding my shop. Reliable with a quick delivery &... See more
Company details
Information provided by various external sources
Order online or by phone and pay securely by card, PayPal, cheque or postal order. Order before 3pm Monday-Friday and we'll send the same day if it’s all in stock.
Contact info
PO BOX 50, NG23 5GY, Newark, United Kingdom
- 0800 0434617
- joshua.grant@saa.co.uk
- www.artifolk.co.uk
4.6
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pleasure buying at your store as usual:)
May 17, 2021
Good quality product delivered quickly
May 17, 2021
Excellent service as usual
Excellent service as usual and delivery only took2 weeks to Australia.
May 10, 2021
Quick delivery .Good product
May 9, 2021
Received brushes well and safely…
Received brushes well and safely packaged. Appreciate the good service.
May 8, 2021
Excellent service
Excellent service - delivery was speedy and item well wrapped. Great product: The Masters Brush Cleaner & Preserver - my son was really pleased with it. Thank you artifolk.
May 4, 2021
arrived fast and good
May 3, 2021
Express delivery service a disappointment.
Express delivery does not mean next business day otherwise a 5 star seller.
Goods ordered on Friday were not dispatched until Tuesday.
Courier delivered the following day.
May 1, 2021
Reply from Artifolk
Hi John,
Thank you for your feedback. We aim to dispatch orders on the same working day if they are placed before 3pm, unfortunately it looks like your order was placed after this time on a Friday and therefore it was dispatched on the following Monday as we are closed during weekends.
Kind regards,
Samara
Very fast delivery thank you.
April 29, 2021
Extremely pleased with the product and…
Extremely pleased with the product and service. the parcel came quicker than i expected and the quality was excellent and great value. It was packaged well to prevent damage. Would highly recommend Artifolk and will be using their service again in the future.
April 25, 2021
It would have been nice to know that…
It would have been nice to know that some items were out of stock before purchasing them.
April 24, 2021
Reply from Artifolk
Hi Anthony,
Thank you for your feedback. I am sorry to hear that part of your order has been out of stock. I will contact you shortly with a update.
Kind regards,
Samara
Highly Recommend
I have ordered from Artifolk twice now after being let down many times by my usual supplier. They have great prices and fantastic range of products. Fastest delivery of any other art supplier I have tried. I know I can rely on them to get my supplies out to me quickly when i'm having an art emergency.
April 22, 2021
Very quick delivery
April 21, 2021
Not trustworthy
Not trustworthy. They took my order took payment but when delivery date arrived sent me an email saying their despatch company wouldn't deliver. I emailed them but have as yet not received a reply weeks later. At the very least very poor service and very poor communication. Avoid.
April 21, 2021
Reply from Artifolk
Hi Irwin,
I am very sorry to hear we were unable to send you your recent order. Unfortunately the item could not be sent to you overseas due to it being flammable. We did email you at the time and a refund has been issued.
Kind regards,
Samara
Brilliant service
April 20, 2021
Service fast & efficient
April 20, 2021
Very good service
Very good service, products are brilliant, and delivered safely.
Great company.
April 20, 2021
Site easy to navigate
Site easy to navigate. Checkout straight forward. Prompt dispatch. Was kept well informed.
April 19, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.