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Artimex Sport is the market leader in sports equipment and supplies. Sports equipment and equipment Gymnastics , fitness , football , basketball , physiotherapy equipment
Flat 30, Aviary Court, Wiltshire Way, B71 1JR, West Bromwich, United Kingdom
Approachable, helpful and informative at the point of deciding to put an order in. The delivery was on time and communication was great at the point of delivery. The item is great quality, easy to assemble and looks beautiful.
I bought ballet bars from Artimex UK, received the parcels yesterday, I am pleased with the quality and customer service. I recommend!
I recently purchased a set of abdominal bench and pull-up bar from Artimex UK and I am extremely satisfied with both the quality of products and the prompt service I received. The equipment is sturdy, well built and exactly what I was looking for to complete my home gym. The delivery was fast and everything arrived in perfect condition. I higly recommend Artimex UK for anyone looking for high quality fitness equipment.
Thank you for quick delivery...very good quality product
Hello !
Happy for my purchase. The product is exactly like description; thank you🙏🏼 5 stars
Update 18/12/24 -Totally ignored us - definitely will not be using again. We have had to pay to get handle bar repaired so we did not loose all our money to this company..... Really disappointed
We ordered a Bench for our wall bars, came without legs, promised a replacement - not happened yet!
no refund, no communication now they are just ignoring us. This is from June 24. We also ordered a pull up bar it arrived damaged minus an arm. We let them know , promised a replacement we are still waiting again they are now ignoring us. Sending a solicitor letter next, will update you and remove post once rectified. they will take your money and ignore you if things go wrong - avoid at all costs
Chasing a refund and the company keep saying it is with their accounts team but not received anything!
Been chasing it for months!
Be careful, If you have a problem with this so-called company you will not get your money back!
I will remove this review when I get the refund owed to me.
I order the wall bar mat from the United States. Customer service was exceptional and returned my messages and answered my inquiries within a day. The product was made well and was delivered within the time period promised. I would definitely recommend and purchase additional products from this company.
Ordered from them “oak wall bar” for my Down syndrome daughter to improve her posture sitting and walking- really helpful and reliable company, a prompt response at all my messages and received on time.
Recommend.
Reply from Artimex UK
Dear Simo,
Thank you very much for your positive feedback regarding our sports products at Artimex UK. We truly appreciate your kind words and are delighted to hear that you are satisfied with our offerings. Your satisfaction is our priority, and we strive to consistently provide high-quality products and excellent service. If you have any further feedback or inquiries, please don't hesitate to reach out.
Warm regards,
Artimex UK team
I order from them . The delivery was fast good quality. For sure im gonna order again from this company !
Reply from Artimex UK
Thank you for your review Andrei, we are glad that you are pleased with our products! Have a nice day!
So pleased of the products received ! Thank you Artimex!
Reply from Artimex UK
Thank you for your review George!
Hi
Thank you very much for the Gladiator Set.
Very nice and good quality and I can say the Customer service is very friendly.
Reply from Artimex UK
Thank you a lot for your review!
We are glad that you are enjoying the product!
Just received today my metal wall bars. AMAAZING quality and promt delivery.
Ordered on 29Jan,received today!
Thank you guys!
Reply from Artimex UK
Hello Sophia!
Thank you for your review!
We are glad that you enjoy our products!
They are simply a scam
I ordered their ladder bar on Dec 14, 2023. They promised to deliver it before Christmas.
After Christmas, I have been calling them weekly to check the order status. Their answer is always the same: 'We handed over your order to the shipping company, please expect delivery in 2-3 days. No, unfortunately, I do not have a tracking number. Bye'
After 1.5 months of this 'we will deliver tomorrow' reply, I asked for a refund, which they promised to issue. Guess what - they did not, of course. It is another trick to win some time.
Now I am disputing their charge through AMEX, which will likely take another 4-8 weeks.
Reply from Artimex UK
Dear Maksim,
We appreciate you taking the time to share your feedback regarding your recent experience with us. We sincerely apologize for any inconvenience you may have experienced due to the delay in receiving your order.
It's important to clarify that we never promised delivery before Christmas. Our standard delivery term is 2-3 weeks, and we strive to fulfill orders within that timeframe to the best of our ability. We understand the anticipation that comes with ordering products, especially during the holiday season, and we apologize for any disappointment caused by the delay.
Throughout the process, we made every effort to keep you updated on the status of your shipment. We understand the frustration that can arise from delays beyond our control, such as transport delays, and we appreciate your patience and understanding.
We were disappointed to learn that you chose to refuse delivery upon receiving the parcel. However, we respect your decision, and we have initiated the refund process to ensure you are promptly reimbursed for your order.
Once again, we apologize for any inconvenience you may have experienced, and we value your feedback as it helps us improve our services. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly.
Artimex UK
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