I ordered the ChromaLuxe. Photo quality was excellent and both recipients were impressed and really liked their gift. Customer service was exceptional. They made sure the gifts arrived by Christmas ev... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Working with ArtisanHD was a great experience from top to bottom. As an illustrator who now works exclusively in the digital world, it was important to find a printer who could make the watercolor e... See more
I just received my print of the Tower Bridge from ArtisanHD, and I am absolutely blown away by the quality! From the moment I unwrapped it, I could tell this wasn't just any print. The colors are inc... See more
Artisan has been my goto for my printing needs. Customer service has been touch notch with Stephanie! The printing and shipping is A+ Thanks for all your support Cheers Joe Garza Photography
Company details
Written by the company
Let our print experts at Artisan HD transform your photographs and digital artwork into stunning masterpieces on photographic paper, metal, plexiglass acrylic, canvas, and many other materials.
Contact info
8970 E. Bahia Drive, 85260, Scottsdale, United States
- 1-877-948-0009
- Support@ArtisanHD.com
- www.artisanhd.com
4.8
Excellent
894 reviews
Hasn’t replied to negative reviews
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Always please with Artisan HD
Your tools are easy to use, the quality of your work is excellent and your prices are fair.
July 6, 2024
Reply from ArtisanHD
Hi Laurie! Thank you for the 5-star review! We're so glad you found our system easy to use! We appreciate you taking the time to share your satisfaction with our products and service!
Great professional guidance ordering my…
Great professional guidance ordering my product.
I forgot to add the product was amazing and better than I expected 😊
July 4, 2024
Reply from ArtisanHD
Hi Jack! We're so glad to hear that our staff was helpful. Thank you for the 5-star review!
Omg they all came out beautiful- I was…
Omg they all came out beautiful- I was designing a back splash ( for stove) for my brand new kitchen since I never realized I needed one, so I tried a few different styles of printing you offered, using my favorite photos, some of my beloved lost weimeriners Hansel & Gretel, thinking gray dogs would go perfect as the backsplash. Each of your products I tried were masterpieces of art. Thank you, Wish I could add a photo of the finished product as my backsplash! It’s awesome
June 3, 2024
Reply from ArtisanHD
Hello Cary G! Thank you for taking the time to leave us a review! We appreciate customers just like you and look forward to continuing to provide your print needs in the future!
Print looks great
May 13, 2024
Reply from ArtisanHD
Hello!! Thank you so much for your 5 star review! we are so happy that you loved your print!
I had several questions before ordering…
I had several questions before ordering and they were very helpful. Love the product~
May 7, 2024
Reply from ArtisanHD
Hi Wendy Heise! We're so glad to hear that our staff was helpful. Thank you for the 5-star review!
Their website is easy to use and their…
Their website is easy to use and their customer support is very good. PS: the photo quality is amazing!
May 6, 2024
Reply from ArtisanHD
Hello Ray Gadd! Thank you for the 5-star review! We're so glad you found our system easy to use and Thank you for your order!
Its mt third or forth time using your…
Its mt third or forth time using your online service. If’s very user friendly and my images are always beautiful.
April 12, 2024
Reply from ArtisanHD
Thank you so much for your 5-star review and your confidence in ordering from ArtisanHD!
Outstanding Customer Service
Outstanding Customer Service. From the moment I walked in the door until I walked out after picking up my order, every person I encountered was professional and courteous. Job Well Done!
April 15, 2024
Reply from ArtisanHD
Hi Lee! Thank you for taking the time to leave us this glowing review! We're so glad we were able to exceed your expectations. Thank you for your order!
Customer service was great
Customer service was great. They contacted me about 2 orders I'd made separately but done back to back.
They suggested combining the orders in 1 shipment saving me money.
I was doing a couple of test prints of cell phone shots to see how well they would look at large sizes after processing in photoshop and upscaling.
24"X36" & 18" X 24"
The images came out amazing for what they were.
April 9, 2024
Reply from ArtisanHD
Hello Buddy Mccray, Thank you for taking the time to leave us a review! We appreciate customers just like you and look forward to continuing to provide your print needs in the future!
Quality is excellent but turn around…
Quality is excellent but turn around time just isn’t fast enough for a business account.
March 30, 2024
Reply from ArtisanHD
Thank you for your feedback and for appreciating the quality of our prints. At ArtisanHD, we strive to deliver exceptional results without compromising craftsmanship. We understand the importance of turnaround times in a business environment and are continually working to optimize this without sacrificing quality.
While we don't control shipping times, we encourage you to consider expedited shipping to meet tight deadlines. You can also call or email our support team with any questions or concerns about future orders. We value your business and are always here to ensure your ArtisanHD experience meets your needs.
(480) 245-4912
Support@ArtisanHD.com
Amazing!
My picture looks great ! It was well packaged and arrived when they said it would. My only ‘problem’ is I can find NO instructions on how to hang it?? So it is propped up on a chair until I can figure it out or get advice!
March 14, 2024
Reply from ArtisanHD
Thank you, Karen, for leaving us a review! We are so glad to hear that you are satisfied with your purchase. Regarding the instructions, our support team has confirmed the information and sent a PDF with the instructions to your email. We are really sorry; they are supposed to be included in the packages but were somehow missed. We would love to see how it looks when hung! It is always a pleasure to help.
Photos that you take are important to YOU!
Photos that you take, great or not so great, are important to you. A great representation of those photos makes a photographer very prideful. I love my prints!
March 17, 2024
Reply from ArtisanHD
Hello Joe! Thank you for leaving us a review! We are so glad to hear that you are satisfied with your purchase!
My brother is very happy with the print…
My brother is very happy with the print of my artwork. Thank you!
March 16, 2024
Reply from ArtisanHD
Hello Brenda Woods, we are thrilled that your brother loved your print! Thank you for leaving us a review!
Stephanie is the Best!
Stephanie is amazing, as is the final product. Thank you Artisan HD!
March 9, 2024
Reply from ArtisanHD
Thank you Scott for the 5-star review! We appreciate you taking the time to share your satisfaction with our products and service!
Bad execution of color
The color cadmium yellow did not execute well - the color looks greenish and not like the color I requested. I am very disappointed.
March 14, 2024
Reply from ArtisanHD
Hello dear customer, thank you for bringing this matter to our attention. We're truly sorry to hear about your disappointing experience. We take feedback like yours seriously as it helps us improve. Our team has already contacted you to provide a solution. Thank you for your business.
It feels like you are a member of the family.
I note the individualized response to questions. I have used only Artesan for 19 years. Thank you.
March 8, 2024
Reply from ArtisanHD
Thank you Ted P, for the glowing review! It's wonderful to hear that you've felt such a personal connection and received individualized responses to your questions. Being considered a part of your family is the highest compliment we can receive. Your loyalty to Artisan is truly appreciated. Thank you for trusting us for so long. We're committed to continuing to serve you with the same care and attention that have made our relationship so special over the years.
ArtisanHD - printer of choice
I have used ArtisanHD for a number of years, whenever I need a print for gallery display. Their mastery of the technology is impressive, as is the variety of substrates they can use to make prints.
March 6, 2024
Reply from ArtisanHD
Thank you Allen Moore, for taking the time to share your positive experience with ArtisanHD! We're thrilled to hear that you've relied on us for your gallery display prints over the years. We're so glad we were able to exceed your expectations.
The print was fine
The print came out fine. My problem is , it takes a long time to get done. Unless you pay a small fortune for a quicker shipment. Also shipping is through FedEx. They delivered properly this time. But it’s the first time out of 9 other attempts from ordering from other places.
Absolutely live their customer service.
The print came out great. I ordered it on cold press paper because I wanted it unsealed and with a flat finish. What I got was cold press paper ✅ but it was glossy in appearance. Maybe there’s an option I missed checking.
All in all … I’d use again . But to get it in around 7-10 days almost doubled the cost.
February 22, 2024
Reply from ArtisanHD
Hello Randy, thank you for taking the time to share your feedback, we're thrilled to hear that you loved our customer service. We truly care about our customers and strive to provide the best experience and highest quality prints possible. We apologize for the slow shipping times and issues with FedEx. We assure you that we are constantly working to improve our processes to ensure faster deliveries.
We’re glad that you found the print quality to be great. Regarding the glossy appearance, we're sorry it wasn't what you expected. For future orders, you can request samples so you can be sure to select the perfect option for your image.
The quality is excellent
The quality is excellent. Color, depth and vibrance all came through spectacularly.
Mounting was a breeze and my living room looks awesome. Thanks!
March 20, 2024
Unprompted review
Reply from ArtisanHD
Buck Rogers Logan, Thank you for taking the time to leave us a review! We appreciate customers just like you and look forward to continuing to provide your print needs in the future!
I've been using Artisan HD for many…
I've been using Artisan HD for many years now to print my artwork and sell to clients. The results are astonishing and always so well done.
February 19, 2024
Reply from ArtisanHD
Thank you so much Lily Zara for the glowing review! We are thrilled that you are pleased for the quality of our products! We're so glad we were able to exceed your expectations. Thank you for your order!
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