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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the prints, noting vibrant colors, stunning detail, and museum-quality results. Many people highlight the personalized service and attention to detail, making the entire process a positive experience. However, some customers also noted occasional issues with color calibration, specifically mentioning that white areas in their prints sometimes had a blue tint or appeared darker than expected.

What people talk about most

Quality

People report positive experiences with quality. Customers are consistently impressed with the amazing print... See more

Product

Consumers find product to be positive. Many reviewers are incredibly happy with their purchases, praising the... See more

Service

Customers had positive experiences with service. Many reviewers praised the exceptional customer service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the ChromaLuxe. Photo quality was excellent and both recipients were impressed and really liked their gift. Customer service was exceptional. They made sure the gifts arrived by Christmas ev... See more

Rated 5 out of 5 stars

Working with ArtisanHD was a great experience from top to bottom. As an illustrator who now works exclusively in the digital world, it was important to find a printer who could make the watercolor e... See more

Rated 5 out of 5 stars

I just received my print of the Tower Bridge from ArtisanHD, and I am absolutely blown away by the quality! From the moment I unwrapped it, I could tell this wasn't just any print. The colors are inc... See more

Rated 5 out of 5 stars

Artisan has been my goto for my printing needs. Customer service has been touch notch with Stephanie! The printing and shipping is A+ Thanks for all your support Cheers Joe Garza Photography


Company details

  1. Photo Printing Service
  2. Art Supply Store
  3. Digital Printing Service
  4. Media Company

Written by the company

Let our print experts at Artisan HD transform your photographs and digital artwork into stunning masterpieces on photographic paper, metal, plexiglass acrylic, canvas, and many other materials.


Contact info

4.8

Excellent

TrustScore 5 out of 5

894 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service!

February 20, 2024
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Reply from ArtisanHD

We are thrilled that you love your prints and our service was excellent! Thank you for leaving us a review!

Rated 5 out of 5 stars

I keep coming back for more!

I have been a returning customer for years. The quality of process, work and service is superb! Several years ago (10/16/2020), Artisan HD had a blog feature of photos I exhibit and update (Chromaluxe Metal) in my medical infertility practice. My patients find the images calming and inspirational during their quest to grow their families. Many have requested purchasing prints on various mediums. I plan to reach out to Artisan HD to partner with me in providing similar prints to those interested. Thank you.

February 12, 2024
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Reply from ArtisanHD

Thank you so much for the glowing review! We are thrilled that you are pleased for the quality of process, work and service! We're so glad we were able to exceed your expectations. Thank you for your order!

Rated 5 out of 5 stars

Vibrant Colors, Great Ordering System, & Worth Every Penny!

It was difficult to know what to expect from this expensive order, but now that I've received the two canvases, I can say their online ordering system and its customization options are wonderfully done to support online ordering! A few places could use more tips and examples, but the absolutely most important one—Quality—was perfectly well estimated. The quality is great! The colors are vibrant and remarkable, truly showing the stunning sunsets we captured.

I did minor enhancements in Photoshop ahead of time to ensure ArtisanHD was working from the crispest image, sharpest colors, and solid contrasts on the low light areas of the sunset landscape; I noticed someone else saying they lost details—increasing contrast and levels in a photo editing program may help. I was shocked to find so much detail in the canvases that I realized I hadn't even noticed some of it before!

We're thrilled, and we'll definitely be coming back for more! Given the quality, the prices are truly excellent and the time frame is completely reasonable. Packaging was also great. Highly recommend!

February 12, 2024
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Reply from ArtisanHD

Hello R Summers! Thank you for the 5-star review! We're so happy to hear that your experience with ArtisanHD was a smooth and positive one from start to finish! and we were able to exceed your expectations. Thank you for being a loyal customer!

Rated 5 out of 5 stars

Great customer service

Thank you for providing a prompt delivery and accommodating for the last minute changes.

February 9, 2024
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Reply from ArtisanHD

Thank you Luis for taking the time to leave us a review! We appreciate customers just like you and look forward to continuing to provide your print needs in the future!

Rated 5 out of 5 stars

Excellent backdrop

Great product! So glad I found this service!! Love it!

April 2, 2023
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Reply from ArtisanHD

Thank you for leaving us a review! We are so glad to hear that you are satisfied with your purchase!

Rated 5 out of 5 stars
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Reply from ArtisanHD

Thank you for your positive feedback! We're thrilled to hear that you're satisfied with the quality of your print! We strive to maintain high standards and deliver top-notch products consistently. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your support!

Rated 1 out of 5 stars

The image I sent was detailed in dark…

The image I sent was detailed in dark areas. It seems that your process didn't stay true to a true greyscale image along with losing all detail in the dark areas.

Hope this helps

January 25, 2024
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Reply from ArtisanHD

Dear Randy Gaul, Thank you for your feedback. We're sorry to hear your print didn't meet expectations. Our customer service team is already in contact with you to address the issue and ensure your satisfaction.

Rated 5 out of 5 stars

I am very impressed with the quality of…

I am very impressed with the quality of work performed!
I had taken pics from my phone while travelling on a cruise ship. We decided to have a set of 3 pics enlarged and mounted on an acrylic 18 x 24 inch size. I was not too sure if the picture quality would be maintained if it was enlarged. We are pleasantly surprised with the end result.

December 17, 2023
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Reply from ArtisanHD

Hi Fauzia! Thank you for taking the time to leave us this glowing review! We're so glad we were able to exceed your expectations. Thank you for your order and for your 5-star review!

Rated 5 out of 5 stars

Watercolor photo printed on watercolor paper

Had taken a photo then I used a watercolor painting App. Had the photo printed on watercolor paper. Looks great!!

December 7, 2023
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Reply from ArtisanHD

We are thrilled that you love your prints! Thank you for leaving us a review!

Rated 5 out of 5 stars

The quality and pricing are always…

The quality and pricing are always excellent!!

December 14, 2023
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Reply from ArtisanHD

Thank you KB for the 5-star review! We appreciate you taking the time to share your satisfaction with our products and service!

Rated 5 out of 5 stars

Artisan does fabulous printing

Artisan does fabulous printing, and if there’s an issue, they’re always willing to work with you! Wonderful to work with

December 13, 2023
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Reply from ArtisanHD

Thank you so much for your 5-star review and your confidence in ordering from ArtisanHD!

Rated 5 out of 5 stars

Great customer care!

My order had some issues and I talked to one of the representatives named Stephanie and she helped me take care of the problem! She was very nice and professional! They resolve my problem without any hassle and in a quick and timely manner! I would and will definitely use this company again for any future metal prints! You can tell that they value their customers!!

December 8, 2023
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Reply from ArtisanHD

Hi DPT! We're so glad to hear that our staff was helpful. Thank you for the 5-star review!

Rated 5 out of 5 stars

Best in the business

Best in the business! This is only my third print from Artisan HD now, but the quality is without a doubt the best I’ve ever seen. Great service, fast shipping and packaged very well. You can tell a lot of care goes into each piece.

December 7, 2023
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Reply from ArtisanHD

Thank you Rnohre for the 5-star review! We appreciate you taking the time to share your satisfaction with our products and service!

Rated 5 out of 5 stars

Great print qauilty

color was vivid and the recipient was thrilled with her gift

November 27, 2023
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Reply from ArtisanHD

Great to hear! Thank you for leaving us a 5-star review!

Rated 5 out of 5 stars

When I have a critical photo printing....

When I have a critical photo or shots that require perfect printing, ArtisianHD is the only service I use. I am located in Houston, TX, while ArtisianHD is in Arizona; the distance is not an issue. The product is what matters, and ArtisianHD delivers every time, period.

October 3, 2023
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Reply from ArtisanHD

Thank you so much for your 5-star review and your confidence in ordering from ArtisanHD!

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