Asbestos Sampling Reviews 3,532

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and ease, often describing the entire process as faultless from start to finish. Many people highlight the quick delivery of test kits and the prompt return of results, frequently within a day or two, making the user experience very positive. The product itself, an asbestos test kit, is noted for being extremely easy to use, with clear instructions and all necessary equipment provided, including PPE for peace of mind. However, some customers also noted issues with response times and product delivery, experiencing delays with their test results or kits. These reviewers expressed frustration when results took longer than expected, sometimes due to external factors like postal service delays, or when the advertised 24-hour service was not met.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers praising the excellent, quick, and efficient... See more

Response time

Customers had ambiguous experiences with response times, with some reviewers praising the quick turnaround... See more

Product

Customers consistently note ambiguous experiences with the product, with some praising the ease of ordering,... See more

User experience

People report positive experiences with the user experience, often describing it as easy to use, fast, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This asbestos test kit was extremely easy to use. The instructions were clear, well-labeled, and made collecting the sample simple. Registering with Grey Scope Labs was quick, and I received an email... See more

Rated 5 out of 5 stars

Had a delay with test but was not fault of company but Royal Mail Taking 7Days to deliver sample. Customer service was A1. Maggie offered to send replacement kit which was much Appreciated. Howeve... See more

Rated 5 out of 5 stars

A very quick, easy and efficient service. Cost effective too for a single sample. Ordered testing kit Monday arrived Wednesday. Kit includes all necessary safety equipment and easy to follow instr... See more

Rated 5 out of 5 stars

From the minute I first contacted Asbestos Sampling, I was blown away by their professionalism and willingness to help guide worried punters like myself through the sampling process. Their customer... See more


Company details

  1. Asbestos Testing Service
  2. Tool Store

Written by the company

Test your home or business with our simple easy to use DIY Asbestos Test Kit. We offer a fast, simple, cost effective complete solution with support 100% of the way. Each kit comes with all the personal protective equipment needed to safely take samples, all of which which meets or exceeds the guidelines as set out in the Control of Asbestos Regulations and the Health & Safety Executive. The Asbestos Test Kit is designed to be safe and simple to use, simple to follow instructions are included. Fits through most standard letter boxes. Text alert when certificate available and online portal to track progress of order. To find out safely, quickly and easily if material contains asbestos, we will provide you with the following: • DIY Testing Kit, suitable for home or business use • Accredited UKAS Laboratory certificate • 100% support throughout the process by our dedicated knowledgable team, use our live chat or pick up the phone • FREE Return postage


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy to use

Easy to use. Just place the samples in a bag and then inside another. All supplied in kit. Good labelling system so confident in correct sample results. Post off the sample and result was back within a few days (faster if you want to "Fast Track")
Helped that result came back with no Asbestos found so we can safely crack on with the renovation.

February 3, 2025
Rated 5 out of 5 stars

Great experience, easy to do, quick results.

Easy to order direct from company. Clear instructions on how to register and how to collect samples- suggest writing the details on all the bags before using them.
Took approximately 5 days in post, receive notification of delivery, and then less than 24 hours to get the results.
Results were laid out in an easy to understand form.
I did the six samples for £120. Glad we did this as we now have complete peace of mind throughout the ceilings which were highlighted as a potential risk on our house survey.
Shall look to do more i.e. boiler flagging, chimney, garage when we move in.

December 2, 2024
Rated 1 out of 5 stars

Late response over a week not royal…

Late response over a week not royal mails fault

December 2, 2024
Asbestos Sampling logo

Reply from Asbestos Sampling

Hi there, I can see it did take a week from your registering the sample, to receiving your results. Your sample arrived with us the same day results where sent so unfortunately royal mail took 6 days to deliver your sample to us.

Rated 5 out of 5 stars

efficient service

kit was easy to use, and the service was prompt and efficient. Sample posted on a Saturday to arrive Monday, paid for same day testing and had result back Monday afternoon. Excellent communication throughout the process from ordering, to checking that I had received the result.

November 18, 2024
Unprompted review

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