Até agora tudo deu certo e deu bom resultado de acordo com as normas estabelecidas antes da compra. E vem tudo rapidinho. So far everything has gone well and has given good results in accordance wi... See more
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49% bad reviews? Clearly, the customers who are satisfied are _not_ leaving a message. I like Ashampoo software. It gets the job done without having unnecessary bells and whistles. An interm... See more
Company replied
I was a beneficiary of a license of Ashampoo WinOptimizer 27 from our forum (Christmas contest prize) and I just wanna state that this app is GREAT! All tools you need to keep Windows in tip-top shap... See more
Wide variety of useful apps that work seamlessly with every other Ashampoo software. Just wish they would offer beta testing at least for long-time users like myself. It is ALWAYS better to have teste... See more
Company details
About Ashampoo
Written by the company
Unternehmensüberblick:
Ashampoo GmbH & Co. KG ist ein in Rastede, Deutschland, ansässiges Softwareunternehmen, das sich auf die Entwicklung und den Vertrieb von Softwarelösungen für Windows-Betriebssysteme spezialisiert hat. Gegründet im Jahr 1999 von Rolf Hilchner, hat sich Ashampoo zu einem der führenden Unternehmen in der Branche entwickelt und bietet eine Vielzahl von Produkten und Dienstleistungen für Privat- und Geschäftskunden weltweit an.
Produkte und Dienstleistungen:
Ashampoo bietet ein breites Spektrum an Softwarelösungen, die sich in verschiedene Kategorien einteilen lassen, darunter:
System Utilities: Ashampoo entwickelt Software, die die Leistung von Windows-Betriebssystemen optimiert und verbessert, wie zum Beispiel Systemoptimierung, Backup inkl. Wiederherstellung, Brennprogramme und Sicherheitslösungen.
Multimedia-Software: Ashampoo bietet eine breite Palette von Multimedia-Softwarelösungen, einschließlich Audio-, Video- und Bildbearbeitungsprogrammen sowie Brennprogramme.
CAD-Software: Ashampoo hat auch CAD-Software im Angebot, die es Benutzern ermöglicht, Architektur- und Konstruktionsprojekte zu planen, gestalten und präsentieren.
Top-Titel: Besonders beliebt sind Ashampoo WinOptimizer, Ashampoo Burning Studio, Ashampoo Backup Pro, Ashampoo Driver Updater, Ashampoo PDF Pro und Ashampoo Office. Alle Programme sind in stetiger Entwicklung und werden regelmäßig in neuen Versionen veröffentlicht.
Kundensupport und Service:
Ashampoo legt großen Wert auf Kundenzufriedenheit und bietet umfassenden Support für seine Produkte. Kunden können auf Hilfsressourcen wie Online-Hilfe, HowTo-Videos, FAQs, Benutzerhandbücher und Tutorials zugreifen, um bei der Nutzung der Software Unterstützung zu erhalten. Darüber hinaus bietet Ashampoo einen technischen Support per E-Mail für Kunden, die zusätzliche Hilfe benötigen.
Vertrieb und Marketing:
Ashampoo vermarktet seine Produkte hauptsächlich online und vertreibt sie über seine eigene Website sowie über Partner-Websites und Plattformen von Drittanbietern. Über die neue Plattform Connect wird eine weitere Möglichkeit angeboten, Produkte zu kaufen, zu installieren und Updates zu beziehen. Das Unternehmen bietet häufig Sonderangebote, Rabatte und kostenlose Testversionen seiner Produkte an, um Kunden die Möglichkeit zu geben, die Software vor dem Kauf auszuprobieren.
Unternehmensphilosophie:
Ashampoo entwickelt qualitativ hochwertige und benutzerfreundliche Softwarelösungen, die den Bedürfnissen von Privat- und Geschäftskunden gerecht werden. Besonderes Augenmerk liegt auf logischem Aufbau, hochwertigem grafischen Design und guter Usability. Das Unternehmen legt Wert auf Innovation, Kundenzufriedenheit und kontinuierliche Verbesserung seiner Produkte und Dienstleistungen.
Fazit:
Die Ashampoo GmbH & Co. KG ist ein renommiertes Softwareunternehmen, das eine Vielzahl von Softwarelösungen für Windows-Betriebssysteme entwickelt. Mit seiner breiten Palette an Produkten und dem Engagement für Kundenzufriedenheit und Innovation hat sich Ashampoo als einer der führenden Anbieter in der Branche etabliert.
Unser Versprechen
30 Tage Geld-zurück-Garantie
Wir möchten, dass Sie mit uns als Unternehmen und unseren Produkten zufrieden sind. Haben Sie ein Produkt versehentlich gekauft oder es wird Ihren Erwartungen nicht gerecht, wenden Sie sich einfach an uns. Bis zu 30 Tage nach Kauf bekommen Sie Ihr Geld zurück, ohne Wenn und Aber!
Contact info
Schafjückenweg 2, 26180, Rastede, Germany
- +49 4402 9739-200
- support@ashampoo.com
- www.ashampoo.com
4.7
Excellent
19K reviews
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gute Software
May 9, 2024
Problemloser Softwarekauf.
May 7, 2024
Review for Ashampoo
I am writing to share my experience with Ashampoo. I have been using their software for quite some time now and I am extremely satisfied with their products. The software is user-friendly, efficient, and reliable.I highly recommend Ashampoo for anyone in need of top-quality software solutions.
May 3, 2024
gute software
May 3, 2024
A mainly solid experience over many years
I have been using Ashampoo products for many years and for the most part they perform extremely well and are great value for money (with constant deals available, especially when upgrading).
The best products are Uninstaller, WinOptimizer and Snap. Which I have had several versions of. Good but not perfect are Photo Commander and Photo Optimizer. Honourable mentions go to Video Optimizer Pro and Backup Pro.
However, there are some really bad ones, like PDF Pro, which has a terrible interface and can completely trash your PDF's and then there's Driver Updater, which never found any new drivers during my 12 month licence, even though there were regular updates on manufacturer's websites. I considered that a complete waste of money.
There are countless other products that I haven't tried, but you do at least get free trials for most applications. Support is usually pretty good (though a little slow sometimes) and products are regularly updated.
May 3, 2024
Unprompted review
Gute Software zu moderaten Preisen!
May 3, 2024
gute Software
May 2, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
It's not what I was expecting the…
It's not what I was expecting the platform doesn't give me a lot of options to move the timeline back and forth to see what on it and is difficult to understand what I can or cannot do compare to leading softwares I can use to make a slide show. I purchase it and now I don't want it. I'd like a refund, I am not happe with it.
April 23, 2024
Unprompted review
Reply from Ashampoo
Our support team is available to assist with any inquiries you may have. Please contact support@ashampoo.com for further assistance and information. Thank you.
Avoid Ashampoo PDF Pro 3
I'm stuck with Ashampoo PDF Pro 3 becuase I paid for it, but it has so many bugs that's it's almost impossible to use. Support is non existent, the typical answer is "we can't help".
So, right now, I've at many bugs opened with them. From bad links inside the apps, crashes, unwanted font change after recovery after crash, 8 seconds to open a folder. The About shows that it is a product that has not been updated since 2021, probably abandoned.
April 18, 2024
Unprompted review
Reply from Ashampoo
We regret to hear that the product has not yet met your expectations. Please feel free to contact our support team at support@ashampoo.com and reference any outstanding issues. While there is always room for improvement in our software, crashes and incorrect links should not occur.
We are more than willing to look into this matter for you.
Thank you!
Thank you very much for your work in…
Thank you very much for your work in creating great programs !
April 15, 2024
Unprompted review
alles hat gut funktioniert
April 8, 2024
Unkomplizierter Download
April 8, 2024
Sehr gut funktionierende Software
April 8, 2024
Interessante Softwareprodukte zu fairen…
Interessante Softwareprodukte zu fairen Preisen.
April 7, 2024
I found this company by accident…
I found this company by accident several months ago. Since then I have been purchasing and amassing their software. The customer service and support is fantastic. 99% of the programs are also fabulous! I'm so glad I found this company. I have lost count of the number of programs I have gotten from them and they range from utilities to office to multimedia, etc.
April 5, 2024
Unprompted review
Ashampoo Snap 16 fails for me.
I have used Ashampoo Snap software for several years going back to version 7, maybe. I have bought snap 12,14, 15, plus also buying Snap 16. Snap 11 is terrific-simple and easy to use-very functional. Snap 12,14 and 15 failed: error codes etc. Snap 16 is great for screenshots but the sound either fails or is unusable. I am glad it was cheap. I shall still use Snap 11.
April 1, 2024
Unprompted review
Reply from Ashampoo
Feel free to contact our customer support regarding Snap 16 and sound output. In general, our team is also currently working on an update to further simplify recording. You can reach us at the following email: support@ashampoo.com.
Thank you in advance :-)
Don't use One Drive as your Back Up location
I unwittingly used One Drive as my backup destination. If you are not careful your one drive will fill up with backups. However, it is impossible to remove the backups from One Drive.....Wasted Space in my opinion
March 30, 2024
Unprompted review
Reply from Ashampoo
Please feel free to contact our customer support regarding Backup Pro and its backup services. In general, backups that have already been made can be deleted directly through Backup Pro or directly in the respective cloud via its web interface. You can reach us at the following email: support@ashampoo.com.
Thank you in advance!
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