Ashampoo Reviews 18,516

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Até agora tudo deu certo e deu bom resultado de acordo com as normas estabelecidas antes da compra. E vem tudo rapidinho. So far everything has gone well and has given good results in accordance wi... See more

Rated 5 out of 5 stars

49% bad reviews? Clearly, the customers who are satisfied are _not_ leaving a message. I like Ashampoo software. It gets the job done without having unnecessary bells and whistles. An interm... See more

Company replied

Rated 5 out of 5 stars

I was a beneficiary of a license of Ashampoo WinOptimizer 27 from our forum (Christmas contest prize) and I just wanna state that this app is GREAT! All tools you need to keep Windows in tip-top shap... See more

Rated 5 out of 5 stars

Wide variety of useful apps that work seamlessly with every other Ashampoo software. Just wish they would offer beta testing at least for long-time users like myself. It is ALWAYS better to have teste... See more

Company details

  1. Software Company
  2. Software Vendor

About Ashampoo

Written by the company

Unternehmensüberblick:

Ashampoo GmbH & Co. KG ist ein in Rastede, Deutschland, ansässiges Softwareunternehmen, das sich auf die Entwicklung und den Vertrieb von Softwarelösungen für Windows-Betriebssysteme spezialisiert hat. Gegründet im Jahr 1999 von Rolf Hilchner, hat sich Ashampoo zu einem der führenden Unternehmen in der Branche entwickelt und bietet eine Vielzahl von Produkten und Dienstleistungen für Privat- und Geschäftskunden weltweit an.

Produkte und Dienstleistungen:

Ashampoo bietet ein breites Spektrum an Softwarelösungen, die sich in verschiedene Kategorien einteilen lassen, darunter:

System Utilities: Ashampoo entwickelt Software, die die Leistung von Windows-Betriebssystemen optimiert und verbessert, wie zum Beispiel Systemoptimierung, Backup inkl. Wiederherstellung, Brennprogramme und Sicherheitslösungen.

Multimedia-Software: Ashampoo bietet eine breite Palette von Multimedia-Softwarelösungen, einschließlich Audio-, Video- und Bildbearbeitungsprogrammen sowie Brennprogramme.

CAD-Software: Ashampoo hat auch CAD-Software im Angebot, die es Benutzern ermöglicht, Architektur- und Konstruktionsprojekte zu planen, gestalten und präsentieren.

Top-Titel: Besonders beliebt sind Ashampoo WinOptimizer, Ashampoo Burning Studio, Ashampoo Backup Pro, Ashampoo Driver Updater, Ashampoo PDF Pro und Ashampoo Office. Alle Programme sind in stetiger Entwicklung und werden regelmäßig in neuen Versionen veröffentlicht.

Kundensupport und Service:

Ashampoo legt großen Wert auf Kundenzufriedenheit und bietet umfassenden Support für seine Produkte. Kunden können auf Hilfsressourcen wie Online-Hilfe, HowTo-Videos, FAQs, Benutzerhandbücher und Tutorials zugreifen, um bei der Nutzung der Software Unterstützung zu erhalten. Darüber hinaus bietet Ashampoo einen technischen Support per E-Mail für Kunden, die zusätzliche Hilfe benötigen.

Vertrieb und Marketing:

Ashampoo vermarktet seine Produkte hauptsächlich online und vertreibt sie über seine eigene Website sowie über Partner-Websites und Plattformen von Drittanbietern. Über die neue Plattform Connect wird eine weitere Möglichkeit angeboten, Produkte zu kaufen, zu installieren und Updates zu beziehen. Das Unternehmen bietet häufig Sonderangebote, Rabatte und kostenlose Testversionen seiner Produkte an, um Kunden die Möglichkeit zu geben, die Software vor dem Kauf auszuprobieren.

Unternehmensphilosophie:

Ashampoo entwickelt qualitativ hochwertige und benutzerfreundliche Softwarelösungen, die den Bedürfnissen von Privat- und Geschäftskunden gerecht werden. Besonderes Augenmerk liegt auf logischem Aufbau, hochwertigem grafischen Design und guter Usability. Das Unternehmen legt Wert auf Innovation, Kundenzufriedenheit und kontinuierliche Verbesserung seiner Produkte und Dienstleistungen.

Fazit:

Die Ashampoo GmbH & Co. KG ist ein renommiertes Softwareunternehmen, das eine Vielzahl von Softwarelösungen für Windows-Betriebssysteme entwickelt. Mit seiner breiten Palette an Produkten und dem Engagement für Kundenzufriedenheit und Innovation hat sich Ashampoo als einer der führenden Anbieter in der Branche etabliert.

 

Unser Versprechen

30 Tage Geld-zurück-Garantie

30 Tage Geld-zurück-Garantie
Wir möchten, dass Sie mit uns als Unternehmen und unseren Produkten zufrieden sind. Haben Sie ein Produkt versehentlich gekauft oder es wird Ihren Erwartungen nicht gerecht, wenden Sie sich einfach an uns. Bis zu 30 Tage nach Kauf bekommen Sie Ihr Geld zurück, ohne Wenn und Aber!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

19K reviews

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Rated 5 out of 5 stars

I have used Ashampoo for years

I have used Ashampoo for years, during that time I have downloaded software for use on my pc. Not once have I ever had problems that Ashampoo was not prompt with assistance. I have also been treated always with a high degree of people skills which I rate as 10. There has been no specific day of excellence, as it has been continuous from start to ongoing.

January 1, 2024
Unprompted review
Rated 5 out of 5 stars

Simple and effective

I tried Ashampoo's DVD burning software after struggling with quirks in other free DVD burning programs and I was delighted to see this one work right off the shelf. It has a professional quality while being very straightforward to use.

March 26, 2024
Unprompted review
Rated 2 out of 5 stars

Ashampoo PDF Pro 3 is a mess

I bought Ashampoo PDF Pro 3 recently in a hope I could create a PDF I needed quickly and efficiently. It was advertised as a good replacement for the Adobe Acrobat Pro, which is a lot more expensive. I never thought I would pay such a high price in time and frustration though. The application is struggling with most of the PDF editing tasks, it destroys layout of objects on certain pages generated from Word as PDF, it will randomly lose bookmarks, or references to links. Simple things like adding Page number will damage page content when copying across pages, and no Undo for 50% of changes during editing, and no REDO at all. It's a PROfessional failure rather than a good replacement. I do regret investing into it.

March 14, 2024
Unprompted review
Ashampoo logo

Reply from Ashampoo

Please contact us in this matter at support@ashampoo.com - we'll sort out the problem!

Rated 1 out of 5 stars

I have bought Ashampoo download program…

I have bought Ashampoo download program 20 Dec 2018 which I Did not use since my pc is a mac and Idid not have windows . I have lost the DVD installer.The No of confirmation is48E28286WP5531223.

March 2, 2024
Unprompted review
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Reply from Ashampoo

Please contact us via support@ashampoo.com.

Rated 5 out of 5 stars

This company makes software AND NO HASSELS

This company makes software that works. I have been a client for years and years. I really appreciate the ability to migrate the sofware from one PC to the next one without a major hassel and hours on tech suppport to reset the license. I have had some of the software products running for a decade. And I still use them. Others are end of life due to new operating systems and I am still happy with the purchase. I was researching options for PDF software and they didnt show up on the reviews then I did a email search and Ashampoo showed up with a PDF utility that I had purchased a dozen years ago. Knowing how much I liked the company and the support style I looked into my new need and they had a masterful program that does far more than I need but now that I am using it I will expand my PDF usage. It is priceless for me to be able to change computers and reset the license without human intervention. There is no hassel factor when buying from Ashampoo. Take a lesson Sage Software! I will remember to search Ashampoo for all my needs going forward.

February 14, 2024
Unprompted review
Rated 1 out of 5 stars

video optimizer pro 2

informations sur le logiciel non conforme. pas possible d ajouter du texte des cliparts etc.... o sur 10 sur video optimizer pro 2.

February 11, 2024
Unprompted review
Ashampoo logo

Reply from Ashampoo

Actually it is possible to add text and images within Video Optimizer Pro 2, see article at:

https://support.ashampoo.com/hc/en-us/articles/360015916220-Video-Optimizer-Pro-2-Manual#TOC_29

In case you need more help or if you encounter an issue, please contact our support team via support@ashampoo.com

Rated 5 out of 5 stars

Quality of software

Quality of software, understandable interface, reasonable price and technical support. Thank you very much.

January 31, 2024
Unprompted review
Rated 3 out of 5 stars

PDF Pro3

PDF Pro3 - A bit clunky. Says it operates using MS Office format. Not true.
If you decide to purchase PDF Pro, make sure it is PDF Pro3, as I purchased Pro2 and was then immediately offered Pro3. It wasn't possible to purchase a discounted upgrade, so I effectively paid twice. I emailed Ashampoo requesting a free upgrade, however, I didn't receive a reply. Very disappointing, so I will think carefully before purchasing any of their other products.

January 26, 2024
Unprompted review
Ashampoo logo

Reply from Ashampoo

We reply to every request/problem. Please check your SPAM/Junk folder for our message and reply to our last message, please.

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