Ashampoo Reviews 18,517

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Até agora tudo deu certo e deu bom resultado de acordo com as normas estabelecidas antes da compra. E vem tudo rapidinho. So far everything has gone well and has given good results in accordance wi... See more

Rated 5 out of 5 stars

49% bad reviews? Clearly, the customers who are satisfied are _not_ leaving a message. I like Ashampoo software. It gets the job done without having unnecessary bells and whistles. An interm... See more

Company replied

Rated 5 out of 5 stars

I was a beneficiary of a license of Ashampoo WinOptimizer 27 from our forum (Christmas contest prize) and I just wanna state that this app is GREAT! All tools you need to keep Windows in tip-top shap... See more

Rated 5 out of 5 stars

Wide variety of useful apps that work seamlessly with every other Ashampoo software. Just wish they would offer beta testing at least for long-time users like myself. It is ALWAYS better to have teste... See more

Company details

  1. Software Company
  2. Software Vendor

About Ashampoo

Written by the company

Unternehmensüberblick:

Ashampoo GmbH & Co. KG ist ein in Rastede, Deutschland, ansässiges Softwareunternehmen, das sich auf die Entwicklung und den Vertrieb von Softwarelösungen für Windows-Betriebssysteme spezialisiert hat. Gegründet im Jahr 1999 von Rolf Hilchner, hat sich Ashampoo zu einem der führenden Unternehmen in der Branche entwickelt und bietet eine Vielzahl von Produkten und Dienstleistungen für Privat- und Geschäftskunden weltweit an.

Produkte und Dienstleistungen:

Ashampoo bietet ein breites Spektrum an Softwarelösungen, die sich in verschiedene Kategorien einteilen lassen, darunter:

System Utilities: Ashampoo entwickelt Software, die die Leistung von Windows-Betriebssystemen optimiert und verbessert, wie zum Beispiel Systemoptimierung, Backup inkl. Wiederherstellung, Brennprogramme und Sicherheitslösungen.

Multimedia-Software: Ashampoo bietet eine breite Palette von Multimedia-Softwarelösungen, einschließlich Audio-, Video- und Bildbearbeitungsprogrammen sowie Brennprogramme.

CAD-Software: Ashampoo hat auch CAD-Software im Angebot, die es Benutzern ermöglicht, Architektur- und Konstruktionsprojekte zu planen, gestalten und präsentieren.

Top-Titel: Besonders beliebt sind Ashampoo WinOptimizer, Ashampoo Burning Studio, Ashampoo Backup Pro, Ashampoo Driver Updater, Ashampoo PDF Pro und Ashampoo Office. Alle Programme sind in stetiger Entwicklung und werden regelmäßig in neuen Versionen veröffentlicht.

Kundensupport und Service:

Ashampoo legt großen Wert auf Kundenzufriedenheit und bietet umfassenden Support für seine Produkte. Kunden können auf Hilfsressourcen wie Online-Hilfe, HowTo-Videos, FAQs, Benutzerhandbücher und Tutorials zugreifen, um bei der Nutzung der Software Unterstützung zu erhalten. Darüber hinaus bietet Ashampoo einen technischen Support per E-Mail für Kunden, die zusätzliche Hilfe benötigen.

Vertrieb und Marketing:

Ashampoo vermarktet seine Produkte hauptsächlich online und vertreibt sie über seine eigene Website sowie über Partner-Websites und Plattformen von Drittanbietern. Über die neue Plattform Connect wird eine weitere Möglichkeit angeboten, Produkte zu kaufen, zu installieren und Updates zu beziehen. Das Unternehmen bietet häufig Sonderangebote, Rabatte und kostenlose Testversionen seiner Produkte an, um Kunden die Möglichkeit zu geben, die Software vor dem Kauf auszuprobieren.

Unternehmensphilosophie:

Ashampoo entwickelt qualitativ hochwertige und benutzerfreundliche Softwarelösungen, die den Bedürfnissen von Privat- und Geschäftskunden gerecht werden. Besonderes Augenmerk liegt auf logischem Aufbau, hochwertigem grafischen Design und guter Usability. Das Unternehmen legt Wert auf Innovation, Kundenzufriedenheit und kontinuierliche Verbesserung seiner Produkte und Dienstleistungen.

Fazit:

Die Ashampoo GmbH & Co. KG ist ein renommiertes Softwareunternehmen, das eine Vielzahl von Softwarelösungen für Windows-Betriebssysteme entwickelt. Mit seiner breiten Palette an Produkten und dem Engagement für Kundenzufriedenheit und Innovation hat sich Ashampoo als einer der führenden Anbieter in der Branche etabliert.

 

Unser Versprechen

30 Tage Geld-zurück-Garantie

30 Tage Geld-zurück-Garantie
Wir möchten, dass Sie mit uns als Unternehmen und unseren Produkten zufrieden sind. Haben Sie ein Produkt versehentlich gekauft oder es wird Ihren Erwartungen nicht gerecht, wenden Sie sich einfach an uns. Bis zu 30 Tage nach Kauf bekommen Sie Ihr Geld zurück, ohne Wenn und Aber!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

19K reviews

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Rated 1 out of 5 stars

Nie polecam

Kupiony klucz, po kilku dniach anulowany. Nigdy wiecej nic z tego sklepu

answer:
In the future, I will use more trusted stores, not you. for me you are crossed out

January 11, 2024
Unprompted review
Ashampoo logo

Reply from Ashampoo

We regret that your order had to be canceled due to a technical system error. We sincerely apologize for the inconvenience caused.

Despite these circumstances, we would be delighted to welcome you back as our esteemed customer in the near future.

Rated 1 out of 5 stars

Avoid this site

After a week of waiting, I submitted a ticket because I hadn't received my license key. Got an answer that it has to be cancelled. Without me contacting them, I probably wouldn't get any information or refund.
Cancelled orders from this site happened to lots of my friends too.

January 18, 2024
Unprompted review
Ashampoo logo

Reply from Ashampoo

We have noticed irregularities in some of the orders placed, which has resulted in a delay in the delivery of the product. Our team of experts is currently investigating the matter and we will notify you via email as soon as we have more information to share. For any unanswered questions, please do not hesitate to contact us at support@ashampoo.com.
Thank you in advance!

Rated 1 out of 5 stars

I tried to install PDF Free

I tried to install PDF Free. At first it failed to install, it simply failed, it did nothing. The second time I tried several times, but the installation was terribly slow, I didn't get to the end. Something is wrong with this program, my computer is brand new and good quality. I gave up.

January 6, 2024
Unprompted review
Ashampoo logo

Reply from Ashampoo

The satisfaction of our customers is very important to us. If you have any problems or difficulties with a product, please contact our customer support team at support@ashampoo.com. Thank you in advance :-)

Rated 5 out of 5 stars

(A)shampoo you Don't wash your hair with.

I've been using Ashampoo software for years, and I can honestly say I have never had a problem with any of the software. The problem is there's so much of it for many different uses, I'm like a kid in a candy store, I want this one, and this one, and this one......and th

January 6, 2024
Unprompted review
Rated 1 out of 5 stars

rustrating Payment Experience for PDF PRO 3 License

I recently attempted to purchase a license for PDF PRO 3, and unfortunately, the payment process left me with a frustrating experience.

Despite authorizing the payment promptly, the transaction was consistently sent for manual processing. This resulted in a delay, and I would later receive an email hours later stating that the payment had failed. I tried using different currencies to no avail.

I find the need for manual processing perplexing and question why funds cannot be deducted immediately upon authorization from my bank. This delay has caused multiple failed attempts to acquire the software license, and it's quite inconvenient.

December 28, 2023
Unprompted review
Ashampoo logo

Reply from Ashampoo

It is possible that the credit card number, expiration date, or security code was entered incorrectly. The card issuer does not provide any reasons for why an online payment may be declined.

If your card continues to be unsuccessful, please contact your card issuer to find out the reason for the decline, any restrictions on the card such as internet purchases or foreign transactions, and to request that they authorize your charge on the next retry.

For further assistance, you can contact our support team at Support@ashampoo.com and we will forward your questions and feedback to our payment processor.

Thank you :-)

Rated 2 out of 5 stars

Poor support

During a few years, they can't resolve one little, but annoying bug.
Even ignore a simple question about the location settings file of their program.
Each time I run the program I should repeatedly re-setup settings.

November 29, 2023
Unprompted review
Ashampoo logo

Reply from Ashampoo

Our support team needs to address this issue. Please send an email to support@ashampoo.com detailing the problem you are experiencing. If you have already sent us information about this, simply reply to that email. We appreciate your assistance.

Rated 5 out of 5 stars

I have been using Ashampoo software for…

I have been using Ashampoo software for many years and with some pretty remarkable results. To date I have purchased programs to fully optimize and speed up my pc or laptops. enhance my pictures update my system drivers or to simply monitor my hard drives to make sure that my personal data is backed up and always kept safe. Also, i think its brilliant of Ashampoo to give you totally free software trial that can be activated via a trial key which has convinced me to buy the full program when the trial runs out. Honestly, the many reconfigured programs on offer are basically one click enabled which takes all the guess work and stress out of my hands right off the bat which means that i do not need to search my pc for a certain setting which can be very confusing and lengthy often taking up hours of my time. So basically it means that i only have to download install and run the program which allows ashampoo to do its magic perfectly everytime. You can also make your own settings or preferences if you have the know how which is also great. Whats great is that i have never encountered a buggy program that has crashed or caused any kind of problem ever to any of my personal properties Therefore, I cant thank Ashampoo enough for their amazing knowledge and total understanding that unfortunately not all of their customers are experts and rather than guess a setting everything comes configured ready for you. If you have never tried this business before and feel slightly weary please take it from me that there really is no worries and that the customer services are super helpful. I recently found this out when i upgraded from windows 10 to windows 11 because after installing windowd 11 the key to the full program would no longer work which ment i could not run a my newly purchased software. I contacted ashampoo informing them of my problem and with no nonsense had a reply from patrick informing myself thst he had reset my key to work once again. May i point out that this was not a problem with the software the problem was that i had only purchased one key that had been used on windows 10 and i had been locked out from using it on windows 11 that was all. Anyway, thanks to patrick i have since gone back to windows to as i hated almost everything about windows 11..so im 100% happy again. Please also note that besides making first class software ashampoo also makes it super easy for any customer to make any purchase because all of their software programs are so very affordable. The whole Ashampoo team really know how to supply their customers fast efficiently and as cheaply as possible every time... Thank you all for your amazing hard work and commitment 10/10.

November 14, 2023
Unprompted review

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