I’d never heard of Ask Direct, but came across the company when searching for price comparisons online. We had found a tv in Curry’s who claim to price match, and Ask Direct were advertising the price... See more
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Written by the company
We’re a family-run business with an experienced, friendly team of staff who have been with us for many years. In the twelve years we’ve been trading, we’ve helped many people to pick the right product, from a new TV or cinema to the perfect camera or camcorder for capturing those special moments. We’re not simply an online retailer – we also operate four Sony Centres as well as a multi-brand store. Visiting us will give you the chance to try out and compare products, and our knowledgeable team is always on hand if you need help or advice. We pride ourselves on providing excellent customer service both before and after a sale, so if you have any queries about our services or products please just Ask!
Contact info
31 Palace Gardens, EN2 6SN, Enfield, United Kingdom
- 02073078321
- sales@askdirect.co.uk
- www.askdirect.co.uk
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Hasn’t replied to negative reviews
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Absolutely fantastic 5* all the way.
This is the first time I’ve used ask direct and they’re very impressive. I bought an open box Sony soundbar which arrived next day (unbelievably) and was in perfect condition too. Excellent, quick email support too. I rate Ask Direct 5* all the way and will be buying again. Very impressed!
Very competitive pricing and even beat…
Very competitive pricing and even beat the cheapest online with the extra Samsung promotion added on.
Very helpful and polite customer service
Delivery didn’t. One in the 2-3 days as specified bit only because they said they were extremely busy, only took one extra day. I will definitely buy from them again
Thank you
Bought Sony earphones
Bought Sony earphones , best price I could find around, at least £30 cheaper , also very quick delivery , will definitely be ordering from this company again in the future
Prompt responses
Prompt responses, excellent information & great service. A pleasure. Thank you.
Sorted!
Had a bit of a problem with a camera I purchased but all's well that ends well and no complaints.
Sony WH-1000XM5 Headphones
Sony WH-1000XM5 Wireless Noise Cancelling Headphones arrived safe & well all as advertised. Good communication. Very happy with services thanks.
Quick Delivery. No hassle whatsoever.
I ordered a Sony Neckband online using Paypal. The delivery offered was 2 to 3 working days as I recall. Ordered Friday, delivered Saturday early afternoon. Perfect.
Great Service
Had a problem with a TV connection. Staff went out of their way to help, and a solution was found quickly and cheaply!
Brilliant all round.
Brilliant all round.
Good price on an "out of box" Sony soundbar, really a brand new product in original packaging with original manufacturers warranty.
Delivery by UPS within 2 days.
What can be better?
Brilliant product
Brilliant product, fast delivery, packaged well. Fantastic value! Highly recommend.
Great out-of-box brand new product, great service…
Great out-of-box brand new product from a quality brand, very good price, delivered in less than 2 days
Quick and helpful response
A faulty radio was replaced under guarantee without any bother.
Very happy.Good website
Very happy.Good website, good Communication, fast delivery, very happy with the products and service
Excellent site
Excellent experience all round . Fast delivery, best price going. Customer service excellent
Great service.
The chap who delivered, set up and instructed me on the use of the new TV was helpful, polite and a credit to the business.
You could do a lot worse!
Great service excellent item Sony…
Great service excellent item Sony headphones reboxed fantastic guarantee and price
Good price and quick delivery
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