I’d never heard of Ask Direct, but came across the company when searching for price comparisons online. We had found a tv in Curry’s who claim to price match, and Ask Direct were advertising the price... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Easy ordering, quick delivery and best of all my Ninja air fryer was over £20 cheaper than any other company. I will definitely use ASK again when wanting electrical goods.
I originally bought headphones through Amazon and DPD messed up the delivery and returned them...i spoke with Pritti at the customer service line and she was super helpful. I bought another pair, she... See more
The website was well laid out. Prices were very competitive and the ordering system was easy. The item description was exact. Delivery was quick and the item arrived safely.
Company details
Written by the company
We’re a family-run business with an experienced, friendly team of staff who have been with us for many years. In the twelve years we’ve been trading, we’ve helped many people to pick the right product, from a new TV or cinema to the perfect camera or camcorder for capturing those special moments. We’re not simply an online retailer – we also operate four Sony Centres as well as a multi-brand store. Visiting us will give you the chance to try out and compare products, and our knowledgeable team is always on hand if you need help or advice. We pride ourselves on providing excellent customer service both before and after a sale, so if you have any queries about our services or products please just Ask!
Contact info
31 Palace Gardens, EN2 6SN, Enfield, United Kingdom
- 02073078321
- sales@askdirect.co.uk
- www.askdirect.co.uk
4.7
Excellent
1K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Robert’s radio battery
Straightforward and reliable service for a product that was not easily available at the price elsewhere.
May 20, 2024
Bargain price fast delivery great item!
May 17, 2024
A first and certainly not a last!
An overall great consumer experience. I read it was a family run business and although I like to support small businesses, they generally find it difficult to keep up with the bigger companies. However, in this case, having read the online reviews I had some faith in the process and ordered a Sony product which they also happened to price-beat any other search. I really admired their dispatching process, which was informative and arrived much faster than stated. Well done guys, I can’t wait to come back when that time comes. Thank you from a conscious consumer’s point of view.
April 25, 2024
Genuine service delivering a genuine product
Ordered open box renewed Sony headphones from Ask. Product arrived within 3 days, box and product in pristine condition with 3 years Sony warranty. Delighted.
May 5, 2024
Once ordered my item was delivered…
Once ordered my item was delivered within 2 working day, well packaged and a lovely delivery person, kept updated on delivery, 1st class service all the way.
April 29, 2024
Excellent service and great price
Excellent service and great price. Bought refurbed Sony headphones - absolutely spot on and a 3 year warranty too - £80 cheaper than price of regular ones and they are absolutely spotless. Customer service was second to none.
April 16, 2024
An excellent experience from start to finish!
I seen ask direct come up when I had googled the product I was looking for and was initially sceptical. Having done some research on trust pilot I was convinced that it was legitimate and ordered a Sony soundbar that had been refurbished but came with a 3 year guarantee. I ordered it late Saturday night/early Sunday morning whilst working nightshift and it was delivered on Tuesday after I recieving an email from Sony with details of the 3 year guarantee directly from them. Overall an excellent experience and I will be looking on askdirect for any future purchases I am planning on making.
April 14, 2024
Perfect!
Very efficient and quick and easy to use. Everything was perfect and could not be improved.
April 18, 2024
Soundbar was in excellent condition to…
Soundbar was in excellent condition to say it was an open box product and was reduced well in price. Really pleased with it.
April 10, 2024
Easy to order and super quick delivery
Easy to order and super quick delivery. Very competitive prices compared to other companies. Pleased with product.
April 9, 2024
Sony sound bar…
Good service,prompt delivery.Great product easy to set up.very pleased with product.
April 15, 2024
Delivered safely and quickly
Delivered safely and quickly. Good info on delivery progress.
April 13, 2024
Despite the dubious website
Despite the dubious website, I ordered a open box WF-1000XM5. I'm really happy with it, it came sealed and in great condition.
I also called them about expedited delivery and they were great. Recommended.
April 4, 2024
I had never heard of the company before…
I had never heard of the company before but needed a tv bracket urgently and it arrived the next day. Great service thanks
April 2, 2024
Open box means refurbished
The delivery went smoothly and very fast, delivered before the estimated time
Although refurbished, came with 3 year warranty, ordered Sony HT-A7000 soundbar and Sony SA-RS5S speakers
Haven’t installed yet, will update once done
April 1, 2024
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