Aspects Holidays Reviews 

921
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 562 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely helpful, polite, and always available to answer any questions or inquiries during the stay. People also appreciate the smooth and easy booking process, which makes planning a holiday completely stress-free from the very beginning right up to finish. Furthermore, consumers frequently praise the fantastic locations of the holiday homes, situated very close to pristine beaches and local town amenities. However, some customers also noted occasional issues with property details differing from online advertisements or experienced a disappointing lack of welcome items upon arrival.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are extremely friendly, polite,... See more

Holidays

Clients share positive opinions on holidays, noting that properties are consistently clean, bright, and... See more

Booking process

Reviewers express strong satisfaction and appreciation regarding the booking process, frequently highlighting... See more

Service

Consumers find service to be exceptionally positive, describing staff as helpful, professional, and friendly.... See more

Location

Reviewers highlight positive aspects of location, frequently describing properties as ideal and situated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication and excellent customer service. This year we decided to pay for our holiday in monthly installments which made it so much easier. We stayed at Seven Dunes Atlantic Bay in Per... See more

Company replied

Rated 5 out of 5 stars

The organisation was perfect. The first venue wasn’t up to your normal standard (review already submitted). The second venue in Bude was absolute perfection. Canal Side no 5 was absolute heaven. T... See more

Rated 5 out of 5 stars

We enjoyed our holiday in Mousehole. We were informed of everything before we arrived like the parking arrangements and key safe etc. As a company Aspects are brilliant.The staff there are very frie... See more

Company replied

Rated 5 out of 5 stars

Location location location. Every little detail was there to cater for our needs and more. Beautiful place with well thought out presentation and character. Making every person's visit feeling like th... See more

Company replied


Company details

  1. Self-Catering Accommodation
  2. Cottage Rental
  3. Holiday Accommodation Service
  4. Holiday Home
  5. Vacation Home Rental Agency
  6. Vacation Rental

Written by the company

Established in 1989, Aspects Holidays has been letting self-catering holiday cottages in Cornwall ever since. Offering a wide variety of self-catering holiday homes across the county, from sea view apartments to cosy cottages in the countryside, there’s something for everyone. With local offices in Hayle, St Ives, Porthleven, Penzance, Perranporth, Bude and Mevagissey, this Cornish company has a local and friendly ethos, ensuring they're always nearby if you need them. Proudly B Corp Certified.


Contact info

Cornwall's local holiday letting agency

Take a look at our collection of holiday cottages across Cornwall

4.9

Excellent

TrustScore 5 out of 5

921 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(921)

580 reviews in the last 12 months

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Rated 3 out of 5 stars

Aspects Holidays - Harbourside in Mevagissey

We booked Harbourside in Mevagissey through Aspects Holidays. The booking was easy and straightforward. The house is right on the harbour with its own parking space. Unfortunately it had one of the most uncomfortable sofas we have ever had the misfortune to sit on. There were also 13.5 tog duvets on the beds in summer! We went into Aspects' office and were told they could have moved us but as we booked fairly late and there wasn't much else in Mevagissey with parking, I'm not sure how that would have been possible. They did bring us fans though to compensate!!!

June 20, 2026
Unprompted review
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Reply from Aspects Holidays

We are pleased to hear you found the booking process nice and straightforward, though sorry that you found the sofa uncomfortable. It can be very difficult to find sofas and mattresses that will suit everyone and it is disappointing to hear that it was not to your preference, however, we will continue to monitor for feedback and if it is a regular comment from guests, we will try to work with the owner on making a change. We will also pass on your suggestion of having lighter weight duvets for the summer. We are sorry that your stay was not as comfortable as you would have hoped as a result of these, but thank you for taking the time to let us know. Aspects Holidays

Rated 5 out of 5 stars

Will return

I have made a number of bookings with Aspects as they have a great selection of properties. I find the
Information provided on the website to be clear and accurate. The booking process is so quick and the customer portal useful for keeping track of everything. I haven’t found fault with anything and will definitely be returning as a customer in the future.

July 8, 2026
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Reply from Aspects Holidays

Thank you so much for your lovely review! It's fantastic to hear you've enjoyed booking with us time and time again. We really appreciate your continued support and can't wait to help you plan your next Cornish escape! 😊

Rated 5 out of 5 stars
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Reply from Aspects Holidays

Thank you for your review, Charles! We're so pleased you enjoyed both the property and its location. We hope you had a wonderful stay and look forward to welcoming you back for another Cornish getaway soon! ☺️

Rated 5 out of 5 stars

Aspects is a great company to book your…

Aspects is a great company to book your holiday though in Cornwall has beautiful holiday lets, their website is easy to book though and the staff are very helpful and very friendly. I use them every time we go Cornwall

July 8, 2026
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Reply from Aspects Holidays

Thank you so much, Steven! It really means a lot to know we're your go-to for Cornwall holidays. We're delighted that our team has helped make each booking a positive experience. We can't wait to welcome you back for your next visit to Cornwall! ☺️

Rated 5 out of 5 stars

Reliable, helpful and a huge variety of holiday homes.

After using Aspects for the first time nearly 10 years ago, we’ve never used anyone else. Service is always fantastic, properties we’ve stayed in have always been as described and any questions have always been answered immediately! They have a huge variety of holiday homes and having stayed in 6 or 7, often going back to the same one and sometimes visiting twice a year, we have never been disappointed!

July 7, 2026
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Reply from Aspects Holidays

Wow, thank you for such a wonderful review! Nearly 10 years of holidays with us is something we're incredibly grateful for. It's fantastic to hear you've enjoyed such a variety of our properties and that our team has always been there when needed. Thank you for your continued loyalty; we look forward to helping you create many more happy holiday memories. ☺️

Rated 5 out of 5 stars

Easy booking

Easy booking. Property very clean with polite and personable housekeeper. Excellent. 😀

June 20, 2026
Unprompted review
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Reply from Aspects Holidays

Thank you for your lovely review! We're so pleased the booking process was easy and that you found the property spotless. We'll be sure to pass your kind words on to the housekeeper too! We hope to welcome you back again soon!😊

Rated 5 out of 5 stars

Brilliant

Stayed in a Lovely apartment In perranporth
Easy booking with smooth check in and out
No issues at all

June 27, 2026
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Reply from Aspects Holidays

Thank you, Sarah! We're delighted you had such a great stay in Perranporth. It's lovely to hear everything from booking through to check-out went smoothly, and we hope to see you again soon! ☺️

Rated 5 out of 5 stars

A good experience

Booking was easy, I was kept informed in the period leading up to the holiday, given clear instructions as to the location of the cottage and details of the key safe. I also received phone calls after arrival to check all was well, and regarding the delivery of clean towels mid stay 😊

July 7, 2026
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Reply from Aspects Holidays

Thank you so much for your kind review, Wendy. We're delighted everything went smoothly from booking right through to your stay. We hope you had a wonderful trip and hope to welcome you back again soon! 😊

Rated 5 out of 5 stars

As always my dealings with Aspects is a…

As always my dealings with Aspects is a pleasant experience. The friendly staff answered all my questions efficiently and sorted out my holiday. It is good to be able to trust this company to deliver exactly what they advertise. I have never been disappointed.

July 6, 2026
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Reply from Aspects Holidays

Thank you so much for your continued support and your lovely review! It means so much to know you can trust us to deliver exactly what's promised. Our team will be delighted to hear your kind comments, and we can't wait to help you plan your next Cornwall holiday! ☺️

Rated 5 out of 5 stars

Top accomodation and service

Top accomodation and service. Welcome package shows that Aspect Holidays care for their costumers.

July 6, 2026
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Reply from Aspects Holidays

Thank you, Svenja! We're delighted you enjoyed both the accommodation and our service as the always exactly what we strive for! We hope to welcome you back again to Cornwall soon ☺️

Rated 5 out of 5 stars

Communication is great and all the…

Communication is great and all the staff go out of there way to help wherever they can, and the accommodation is excellent

July 6, 2026
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Reply from Aspects Holidays

Thank you for your kind words, Clive! We're so pleased our team could help wherever needed and that you enjoyed the accommodation too. We hope to see you again soon! ☺️

Rated 5 out of 5 stars

Amazing

Amazing , really good!

July 6, 2026
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Reply from Aspects Holidays

Thank you so much, Sarah! 😊 We're so pleased you had such a great experience and hope to welcome you back again very soon!

Rated 5 out of 5 stars

Efficient & responsive staff.

Efficient & responsive staff.
Great accommodation.
Clear website with easy booking

July 6, 2026
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Reply from Aspects Holidays

Thank you for your lovely review! We're delighted that you found our team efficient and that both the accommodation and booking process met your expectations. We hope to welcome you back for another Cornish escape soon! ☺️

Rated 4 out of 5 stars

This company has a great selection of…

This company has a great selection of properties in Cornwall. They are easy to deal with and the descriptions are accurate and informative. Online booking is very straightforward.

June 26, 2026
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Reply from Aspects Holidays

Thank you, Sue! We're so pleased that you like our range of properties, and it's great to hear you find the booking process straightforward too. We look forward to helping you plan many more holidays in Cornwall! ☺️

Rated 5 out of 5 stars

Doing everything right from start of…

Doing everything right from start of booking holiday to finish lovely accommodation just perfect wouldn’t use anybody else
Thank you

July 6, 2026
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Reply from Aspects Holidays

Thank you so much, Andrew! It means a lot to hear that everything ran so smoothly throughout your entire journey with us. Your kind words and loyalty are truly appreciated. Thank you for choosing us, we hope to see you soon! ☺️

Rated 5 out of 5 stars

Arranging Family Holiday

It is easy to find appropriate holiday accommodation on the website. Booking system operates well, and staff at Aspects are always helpful when contacted direct either by telephone, email or in person at the office.

July 6, 2026
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Reply from Aspects Holidays

Thank you, Avril! We're delighted to hear you found the perfect property with us and that our team could help whenever you needed us. We really appreciate your kind feedback and hope to welcome you back for another wonderful holiday soon. ☺️

Rated 5 out of 5 stars

Friendly and responsive

Friendly and responsive to issues and queries

July 6, 2026
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Reply from Aspects Holidays

Hi Chris, thank you so much for leaving such a kind review. The team always strives to leave our lovely guests with a positive impression, so this is wonderful to hear! We hope you had a wonderful holiday and that we will be welcoming you back soon ☺️

Rated 4 out of 5 stars

Good communication…

We had a positive experience booking accommodation in St Ives with Aspects. I needed to contact them with an issue part way through our stay and they responded very quickly and communicated well to resolve the issue. Would recommend

July 4, 2026
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Reply from Aspects Holidays

Thanks for the review Diane. We were glad to be able to help and hope that you had a great time here 😊

Rated 5 out of 5 stars

provided a property that was modern…

provided a property that was modern clean well equiped and had all information provided for our weeks stay. the office was on the harbour and we visited on one occasion and found the staff very polite and helpfull

June 26, 2026
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Reply from Aspects Holidays

Hi Stokoe, thank you so much for this lovely review. We're so glad that your interactions with the staff were so positive; we are incredibly proud of our wonderful humans at Aspects! We hope you had a wonderful stay and that we will see you again soon! ☺️

Rated 5 out of 5 stars

Trusted company used several times over…

Trusted company used several times over the years, from start to finish we had no doubts about property choice, we did our homework and it did not disappoint. We would not hesitate in recommending Aspects.

July 5, 2026
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Reply from Aspects Holidays

Thank you so much for this lovely review Andrea, we're so glad you had such a positive experience! We hope your stay in Cornwall was memorable and that we will see you again soon! ☺️

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