Association of Learning Reviews 

2,449
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly user-friendly website, highlighting how simple it is to easily navigate, access learning materials, and find comprehensive course details beforehand. Many individuals also emphasize the remarkably quick enrollment process, convenient payment options, and consistently prompt assistance from friendly and helpful tutors. Some reviewers were not happy with billing practices, mentioning unexpected charges and ongoing difficulties when trying to secure course extensions or cancel. A few consumers also reported frustrating communication issues, slow tutor responses during assignments, and excessive requests for personal information from external providers.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the website is easy to... See more

Website

Clients share positive opinions on website, expressing satisfaction with how easy it is to navigate and... See more

Customer service

Reviewers mention mixed feedback about customer service, as opinions on support quality are deeply divided.... See more

Response time

Customers consistently note ambiguous experiences with response time, as opinions on communication speed are... See more

Payment

Customers had ambiguous experiences with payment, as many reviewers praised the flexible monthly options and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really easy to use and accessible! Would highly recommend Association of learning to friends as well as others who are thinking about doing an online course that will help lead in to a future career i... See more

Company replied

Rated 4 out of 5 stars

Came across this website Would definitely recommend I’ve just enrolled onto the children’s psychology course and can’t wait to start!

Company replied

Rated 5 out of 5 stars

Easy to enroll online. Clear and fair pricing. E-mails to confirm enrollment and access to course materials was very fast. So far the process has been seamless. I am looking forward to studying with t... See more

Company replied

Rated 5 out of 5 stars

So excited to have found a place where all my learning can be done online but also still holds the appropriate level needed to be recognised and is accredited as well! Great customer support as well!... See more

Company replied


Company details

  1. Distance Learning Center
  2. Adult Education School
  3. Career and Education Provider
  4. College
  5. Private College
  6. Study at Home School

About Association of Learning

Written by the company

AoL-Logo

Who We Are

The Association of Learning have over 400 home learning courses for you to choose from. Whether you are looking to extend your current knowledge with a new qualification or wish to embark on a career change, our range of distance learning courses will suit your requirements.

Explore Our Courses
Contact Our Support Team

Distance Learning

Our approach to learning is designed to work around busy people like you. Now you can gain the qualifications you want in the comfort of your own home, without the pressure of tight deadlines. There's no better time to rediscover yourself and be at your best.

Why Learn With Us?

✔ Personal Expert Support
✔ Trusted and Regulated
✔ Flexible, Simple Learning

Quality

The Association of Learning offer quality courses which are compliant with current regulations and updated regularly.

Experience

Our team have a combined knowledge of 25 years in the learning sector, leading the way with progression.

Technology

Our systems are built around the latest e-learning technology to provide the best learning experience.

Price Guarantee

If we can't beat our competition, we'll provide your learning free of charge on like for like courses.

Teaching Courses
Healthcare Courses
Environmental Courses
Beauty Courses
Marketing and PR Courses
Science Courses
Childcare Courses
Culture Courses
Human Resources Courses
Finance Courses

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,449)

239 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I tried to take a course in healthcare…

I tried to take a course in healthcare at this place a while ago. The course materials I received resembled a pamphlet. It was literally just a very thin leaflet-like book whereas I have studied with other places where the course materials have examples and exercises which is what I was expecting. It just wasn’t possible to undertake the course with such bad materials so I wasted around £300. From what I remember they were bribing people with Amazon vouchers to leave good reviews on here before they had even properly started in the course so I would trust the fact that they can claim they have excellent reviews.

Edit: when I took the course the materials were offered as an option. I still have the inadequate course materials and can take photos of it as proof. They also were 100% trying to bribe people with Amazon vouchers at the time that I enrolled.

July 13, 2025
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Victoria, thank you for your feedback.

We have no record of your enrolment or payment for a healthcare course with us. If you believe you have enrolled under a different name, please contact our support team so we can investigate.

We do not offer vouchers or any incentives for Trustpilot reviews. All feedback is genuine and unsolicited.

Our courses are delivered online. The booklet is a paper copy of the online content and does not include any additional information to the materials you have on your portal (nor is it sold as such).

If you require further assistance or clarification, please contact us directly.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Association of Learning NCFE CACHE L2

Needed to purchase training for staff, was sign posted to the Association of Learning and the process was really simply, my candidate was signed up and ready to start their learning within an hour. Def will use again ***** (5 stars)

June 30, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi there,

Thanks for the great review. We're pleased you had a positive experience for training your staff!

Should you have any further enquiries, please do not hesitate to get in touch.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

User friendly

I appreciate the availability of a payment plan, and the website's navigation is remarkably user-friendly.

June 29, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Olawale, thanks for the great review.

We're pleased the payment plan and our website's navigation made things easy for you.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

I think its great that they offer…

I think its great that they offer discounts as it makes accessing the courses a lot easier.

June 26, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Megs, thanks for the great review.

We're delighted our discounts make accessing courses easier — we aim to keep learning affordable.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Association of learning registration

I was able to quickly locate all the information required to complete my registration. The process was straightforward, user-friendly, and efficient, making it easy to navigate through each step. Overall, a smooth and professional experience.

June 20, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Samuel, thank you for your review and welcome!

We're delighted registration was straightforward and user-friendly - glad you found the process efficient and smooth.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Looking to boost qualifications for…

Looking to boost qualifications for niece - website easy to access and advice was great. Course is well structured and easy to navigate. Would really to others.

June 20, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi ZSJ, thanks for the great review.

Delighted the site and course were easy to use and the advice helpful. We are glad to support your niece and appreciate your recommendation.

Thanks, the Association of Learning team.

Rated 1 out of 5 stars

AVOID THIS COURSE!

AVOID THIS COURSE!
awful communication. emails are very slow to respond back to me. after completing a module, then have to wait more than 2 weeks to get a response.
the tutor i have is unresponsive to my messages, which i have sent directly to them thoughout this course. paying for a course that is completely useless.
its all AI chatbots then when you say youre an existing user the only form of communcation is via email. i have threatened to leave this course numerous times on email- only then do i get a response. phone number is also useless when im an existing customer.
DO NOT RECCOMEND!

June 20, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi, thanks for the feedback.

As your review is anonymous, we cannot verify your account details here, but we invite you to contact our support team so we can assist you directly.

We would like to look into your communication history with us, but we cannot do so unless we can identify you.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

From start to finish it was great

From start to finish it was great. Website easy to navigate and had all of the information available.

June 19, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Jamie, thanks for the great review.

We're thrilled the website was easy to navigate and had all the information you needed.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

It was very easy to navigate and to…

It was very easy to navigate and to search for the training program I was looking for. There were varieties to choose from, and the process of checkout was smooth and easy. The emails came in in time, and the needed information was made available.

June 18, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Michael, thanks for the great review.

Glad the website was easy to navigate, our programme choices worked for you and checkout and emails were smooth.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

The course information is clear and…

The course information is clear and easy to understand, giving me confidence in my choice.

June 12, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Hannah, thanks for the great review.

We're delighted the course information was clear and helped with your choice.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Seamless experience so far

Easy to enroll online. Clear and fair pricing. E-mails to confirm enrollment and access to course materials was very fast. So far the process has been seamless. I am looking forward to studying with them and would highly recommend.

June 12, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Rebecca, thanks for the great review.

We're delighted the enrolment process and pricing were clear, and access was speedy. Enjoy your studies — we’re here if you need anything.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Easy process to sign up,all the i…

Easy process to sign up,all the i formation wss clear and available. No hidden costs

June 12, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi, thanks for the great review.

We're delighted the sign-up was straightforward and costs were clear. We're here if you need anything.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Fantastic

I'm really enjoying this course and would recommend to anyone looking to go into this areaIt is well organised, informative and staff very supportive

June 11, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Karina, thanks for the great review.

We're delighted you're enjoying the course and found it well organised and our staff supportive. Best of luck with your studies.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Purchasing a course was easy

Purchasing a course was easy. The information needed to make an informed decision. Platform is easy to use.

June 8, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Henry, thanks for the great review.

We're pleased purchasing the course was easy and the information helped you make an informed decision. Enjoy the platform and course, and let us know if we can help further.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

I have only just joined the association…

I have only just joined the association of learning, and i am finding the website very easy to navigate and understand.

June 9, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Lacey, thanks for the great review.

We're delighted you're finding our website easy to navigate and understand - welcome to the Association of Learning!

Thanks, the Association of Learning team.

Rated 4 out of 5 stars

Excited to get into the course

Am new to the course so have yet to have any contact with tutors etc but the learning material are easy enough to access and there is information on how to correctly reference with their chosen referencing style.

As a first time student their offer to completely refund the course as long as I don’t miss a payment and complete the course in the given 12 months is good.

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

The tutors maintained communication all through. Very good experience.

June 5, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Rebecca,

Thanks for your review. We're pleased our tutors kept in touch throughout and that you had a very good experience. We appreciate your feedback.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

My registration was processed swiftly

May 21, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Adebayo, thanks for the great review.

Delighted your registration was processed swiftly — welcome aboard. If you need anything, we’re here to help.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Really enjoy full start😊

May 15, 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Lilia, thanks for the great review.

We're thrilled you enjoyed your start — lovely to have you with us. If you need anything, we're here to help.

Thanks, the Association of Learning team.

Rated 1 out of 5 stars

Deeply Disappointing Experience

Deeply Disappointing Experience

I purchased this course with high hopes, but my experience has been nothing short of a disaster from start to finish.

Right at the beginning I was accused of using AI, which was completely unfounded and immediately knocked my confidence. No tutor ever checked in to see if I needed help or was struggling — I was left entirely on my own.

To make matters worse, only one module was accessible. I paid for a full course and could not get into any of the content I was supposed to have access to.

When I realised the course simply wasn't working for me, I cancelled — only to find I am still being charged money to this day.

After reading other reviews, I can see I am far from alone in this experience. Many others share the same frustrations, which speaks volumes about how this company operates.

I would strongly urge anyone considering this course to read the reviews carefully before spending their money.

June 10, 2025
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Brenda,

Thanks for the feedback.

We do not allow learners to create and submit work using AI, this is academic malpractice and is against our policy (which you agreed to prior to submission). You were given support and clear instructions on how to resolve this within the feedback you were issued.

Regarding accessible modules – we wouldn't let a learner progress through the course until the submission for a unit has met the awarding body requirements (which yours wouldn't have done due to AI usage).

We encourage you to complete your course, but you must do so using your own work going forwards to avoid your submissions being referred again.

Thanks, Association of Learning team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look