Assured Heating Essex Reviews 

1,825
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I’m so glad that Assured heating was recommended to me they are an excellent company. I needed a new power shower pump, which proved not to be an easy task & Mark did a really great job. He was polit... See more

Rated 5 out of 5 stars

We needed a new boiler and called Assured Heating. Lee came round and gave us a competitive quote, which we accepted. Assured engineers came the following week to install the new boiler which was quit... See more

Rated 5 out of 5 stars

Just had one of Assured Heating Engineer's round to sort a Radiator 'Air-Lock' problem which couldn't be shifted with simple "bleeding". First Rate Engineer "Richard" with his '007 style gagets' sorte... See more

Rated 5 out of 5 stars

Assured Heating installed our boiler some 10 years ago and have always provided an amazing follow up customer service. Recently the boiler developed a fault, and we were left with no heating on a very... See more

Company details

  1. Gas Engineer
  2. Boiler Supplier
  3. Gas Installation Service
  4. Heating Contractor
  5. Boiler and Heating Service
  6. Plumber

Written by the company

We are proud of our unrivaled reputation in Essex for meeting the needs of our customers while staying true to our principles of delivering the highest standards of customer service. This is based upon the core tenets of trustworthiness, professionalism, reliability and value for money. Why choose us? In 2022, we installed 272 boilers in the local area - we install Gas, Oil and LPG boilers. We are Worcester Bosch trained Installers, Glow-Worm trained installer, Trading Standards approved and ‘Which' Trusted Trader approved. We understand the importance of the customer experience and welcome feedback, which is why we have been registered with Checkatrade.com since 2012, along with Which? Trusted traders, and now Trustpilot.com. We are so proud to say we won the 'East of England, Boiler Installer of the Year Award'. Call us now for a free quotation on your new boiler installation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,825)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service again from Assured Heating. Recomended work completed following an earlier service. Highly recommended.

November 8, 2023
Rated 5 out of 5 stars

Good communication before arrival

The engineer Mark was very polite and respectful of our home, immediately removed his shoes upon entry without being asked. He listened to my explanation of the issue we encountered after looking at a couple of options our room thermostat was changed (it was 30 years old) and so far so good. Once appointment was made for engineer to come out, communication was excellent as to when he would arrive on the day including a reminder previous day.

November 7, 2023
Rated 5 out of 5 stars

Excellent service.

Richard was very knowledgeable and helpful. Really reassuring to have someone that knows what they are doing.
Richard’s experience of boilers and the issues we were experiencing ensured our boiler was working again resolved quickly.
Will definitely be booking for a service in future. Finally we have found someone that really knows boilers.

November 7, 2023
Rated 5 out of 5 stars

Assured Heating Essex review

I’m on one of the Care Plans with Assured and I cannot recommend it enough.
Prompt service, great customer support and very friendly and helpful staff.
The engineers who call are mindful of bringing dirt in, the wear overshoes, they are neat and clean up after themselves and the response time is excellent.
I have been in Essex for 2 years and the servicing of my boiler and system has been great, the call out for a defective valve was dealt with promptly and I feel their focus is on customer satisfaction and care.
As you can see, I am a very happy customer!

November 4, 2023
Rated 5 out of 5 stars

So far very good

Operative arrived on time. Diagnosed the problem - fitted new central heating pump. Tested radiators which are much much better than before. All seems very good so far - 1hr after fitting new pump.

November 4, 2023
Rated 5 out of 5 stars

Polite and efficient.

The engineers were polite and professional throughout the installation. They were considerate of the property and careful as they moved around. They tidied up efficiently once the work was completed.

October 24, 2023
Rated 5 out of 5 stars

Annual boiler service

My combi-boiler had its first annual service today. I received an email the day before to confirm the time of the appointment and was kept informed by text on the day when the engineer would actually arrive. These small touches show that Assured Heating genuinely cares for its customers. The engineer was polite and friendly, and completed the service record. I would definitely recommend Assured Heating for boiler installation and servicing.

November 3, 2023
Rated 5 out of 5 stars

Competent and efficient service

Richard arrived slightly earlier than the booking time which was not a problem for me. Boiler service was carried out quickly and efficiently, no issues were found. Thank you.

November 1, 2023

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