The Asterisk Jigsaw Puzzles Reviews 

699
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the vast array of puzzles available, highlighting the excellent selection of both new and pre-loved items, often from high-quality brands. Many appreciate the efficient ordering process, clear communication, and the prompt, well-packaged delivery of their products. The service is frequently described as excellent, with people noting the helpfulness and care taken with their orders, ensuring items arrive in great condition. However, some customers have occasionally experienced issues with missing or damaged pieces in their puzzle orders.

What people talk about most

Product

Customers had positive experiences with product, praising the amazing quality of the items, which were... See more

Delivery service

Consumers find delivery service to be positive, consistently praising its speed and efficiency. Reviewers... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Order

Customers consistently note positive experiences with order, praising the easy ordering process and quick... See more

Quality

Reviewers mention positive feedback about quality, with many praising the amazing quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order, two jigsaws were out of stock items and I asked to be notified when new stock was in. I bought an extra White Mountain jigsaw to get free postage. Very well packed and quick delivery. V... See more

Company replied

Rated 5 out of 5 stars

Recently saw Asterisk's Facebook post offering a slightly damaged box for less than half price. perfect I thought as it was from a brand I wanted to try for a while. Correspondence was great, in fac... See more

Company replied

Rated 5 out of 5 stars

My favourite jigsaw store! Lauren listens to what her customers want; stocks the best selection of puzzles, and is extremely fast and efficient in getting those puzzles to their new homes. I always... See more

Company replied

Rated 5 out of 5 stars

Have ordered from Asterisk a number of times since finding them last year. They always have a brilliant range of new puzzles from top quality brands, at competitive prices, and the dispatch is prompt.... See more

Company replied


Company details

  1. Hobby Store

Written by the company

The Asterisk Jigsaw Puzzles has over 1200 jigsaw puzzles in stock plus puzzling accessories! Free UK Delivery and top class customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

699 reviews

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4.9

All reviews

(699)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely Puzzle!

The puzzle I purchased was sold as pre-loved and is in excellent condition. It was packaged with care and delivered very quickly after purchase. Am delighted with it and looking forward to doing it soon - many thanks.

May 13, 2025
Rated 5 out of 5 stars

Perfect for jigsaw lovers

Love the choice of jigsaws available - my main challenge is not to go too mad too often!! I have ordered twice from Asterisk so far - both times my parcels have arrived within a couple of days of ordering and were very well packaged. Have previously had email correspondence with Lauren who couldn't have been more helpful.

April 30, 2025
Rated 5 out of 5 stars

Jigsaw purchase…

Jigsaw was very well protected inside the actual parcel, plenty of packaging. Arrived really quick. Can't fault the company/ goods.
Highly recommend

April 19, 2025
Rated 5 out of 5 stars

Great customer service

Great customer service. Stock a variety of brands -including those that can be harder to find in the UK. Goods are always well packaged and arrive quickly.

March 28, 2025
Rated 3 out of 5 stars

Garden shed storage

Found out after I ordered they only work from a garden shed. No business premises as such! Puzzles will get damp. Not for me I'm afraid! Apologies if the info is incorrect. From someone who lives in Widdrington

March 8, 2025
Unprompted review
The Asterisk Jigsaw Puzzles logo

Reply from The Asterisk Jigsaw Puzzles

Thank you for your comment, however you have been misinformed. The business is run from a purpose built brick building, which is fully insulated and heated 24/7. It is not a garden shed and the puzzles are stored safely and carefully and are at no risk of damp.

Rated 5 out of 5 stars

Great range of unusual jigsaws, superb service, lovely company

Placed my first order with Asterisk and I am really impressed. They have some unusual jigsaws that are very hard to find elsewhere (eg. American, French etc) and decent prices. The jigsaws arrived in perfect condition, well-packaged and very quickly - much sooner than expected, since I opted for the cheapest (free) delivery. I've just placed a second order for two more unusual and rare jigsaws. Love the second-hand preloved options and I always like to support a small business, so will be buying from them again. Can wholeheartedly recommend, especially if you're looking for something a bit special.

March 19, 2025
Rated 5 out of 5 stars

Perfectly Prompt Puzzle…

I took a leap of faith when ordering from this Co as I hadn't heard of them before... I had been searching for a particular Cobble Hill puzzle for months & had resigned myself to defeat... I simply couldn't believe my eyes when I saw that Asterisk Jigsaw Puzzles had it in stock - almost too good to be true I thought... Oh fear not... Hallelujah - my puzzle arrived in perfect condition & promptly too... I would certainly recommend this amazing Co to anyone & what a selection of beautiful puzzles 10/10...

March 10, 2025
The Asterisk Jigsaw Puzzles logo

Reply from The Asterisk Jigsaw Puzzles

Thank you Anne for the fabulous review - glad we had the puzzle you were looking for!

Rated 5 out of 5 stars

Great service

Puzzles are always packed well and posted quickly by RM tracked 48, so arrive within a couple of days

February 18, 2025
Rated 5 out of 5 stars

Have been trying to find certain…

Have been trying to find certain puzzles of which I found on you amazing website. I have purchased quite a few now ether via directly or EBay. My puzzles arrived in tip top condition. Quick post.
Waiting on release of some new ones now to purchase them aswell.

February 3, 2025

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