Helpful, approachable staff, not too pushy! Fairly quick painless purchase process. Followed up on all of our concerns including tracking down a hard copy of the car handbook. The car was extremely we... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
An absolute pleasure buying a car from Aston Vauxhall Sonny went above and beyond! The customer care we received by all the staff was excellent! Special thanks goes to Sonny who was the salesperson we... See more
Company replied
Thank you Aston Vauxhall for your excellent service. You have never let me down since 2018. My last experience was the best. I got the car l wanted with the support of Sony( the gentleman that supp... See more
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Having recently moved from Hampshire to Melton Mowbray I was looking for somewhere to take over the service and MOT of my 2015 Citroen DS3 which I have had from new and always had main dealer service.... See more
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Company details
Written by the company
Founded in 1989 as a family-run business, Aston Autopark has grown from humble beginnings to become one of the area’s most trusted automotive businesses. We began with just 11 dedicated team members—three of whom remain with us today—and have built our reputation through decades of hard work, honest advice and a genuine commitment to our customers. As the area’s longest-established franchised dealer, we’re proud to have served generations of customers while continually adapting to the changing automotive landscape. Our facilities have evolved over the years, incorporating the latest technology and equipment to deliver an excellent experience throughout the business. Whether you’re searching for a new or used vehicle, looking to sell your car, or require professional servicing and repairs, our experienced team is here to help. As an authorised repairer for Vauxhall, Peugeot, Citroën and Ford, our manufacturer-trained technicians can undertake everything from routine servicing and maintenance to warranty work, recalls and complex repairs. Our commitment to high standards has been recognised with multiple Vauxhall Customer Excellence Awards, reflecting our continued focus on friendly, professional service and customer satisfaction. Visit Aston Autopark and experience the personal service of a long-established, family-run business. Whether you’re buying, selling or maintaining your vehicle, we’re here to make the entire process as straightforward as possible.
Multiple Customer Excellence Award Winner
Written by the company
- Each year, a Customer Excellence Award goes to Retailers with the best combined score from the sales and service surveys.
- Vauxhall's Customer Excellence Awards recognise and reward top performing Retailers for the quality of service they give to you, the customer. You can expect highly professional and attentive customer service, with clear and timely communications at every step. We go the extra mile to help customers, and our award recognises the hard work that’s gone into our all-around service.
Contact info
Beler Way, LE13 0DG, Melton Mowbray, United Kingdom
- 01664410610
- sales.enquiries@astonvauxhall.co.uk
- www.astonvauxhall.co.uk
4.6
Excellent
3K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Very efficient
Very efficient, competitive prices, kept fully updated,Having ordered on line and never attended showroom whole experience was seamless and professional even down to deliver to my doorstep and brief tour of vehicle. Blake kept me informed at all stages till delivery. Would definitely recommend this dealership.
October 31, 2025
Reply from Aston Autopark
Thank you so much for taking the time to share your experience! We're delighted to hear that the process seamless - that is our plan!
Blake will be thrilled to hear your kind words — keeping customers updated at every stage is something we take pride in.
Enjoy your new vehicle, and thank you for recommending us. We truly appreciate your trust!
Reply from Aston Autopark
That's great to hear! We're really glad everything went smoothly!
Excellent service from start to finish…
Excellent service from start to finish although a little expensive
October 17, 2025
Reply from Aston Autopark
Thanks so much for your kind words! We're really pleased you were happy with the service throughout. We appreciate the feedback.
Went in for a service got my car back…
Went in for a service got my car back with a broken badge and they completly drained my battery and didn't give the car a wax what I paid extra for and they said they would put this forward and still not had a reply back after I spent 440 for a service
October 2, 2025
Reply from Aston Autopark
We are sorry to receive this email, the service team will call you tomorrow.
Very pleased with the service
Very pleased with the service. Helena was excellent and very helpful.
October 25, 2025
Reply from Aston Autopark
We will pass this on to Helena, thank you !
All good treated nice good job
October 23, 2025
Reply from Aston Autopark
Perfect, thanks for your custom.
Helpful friendly and professional…
Helpful friendly and professional service as always
October 23, 2025
Reply from Aston Autopark
Thank you so much for your kind words! We're really glad to hear you found the service helpful, friendly, and professional.
Thank you again!
Great friendly service
The car was collected and returned on time, i was given a video of the service as it was done so no hidden suprises. Ty Astons
October 23, 2025
Reply from Aston Autopark
Thank you for your great feedback!
We're glad to hear your car was collected and returned on time, and that the service video gave you full peace of mind. We really appreciate your trust in us and look forward to helping you again in the future!
Excellent all round service.
4th. new car I've had from Aston Vauxhall since 2015 which in itself speaks volumes and, knowing the car I wanted, I was able to negotiate purchase and delivery by email with the exception of the most recent, being my first electric it needed a test drive. Big thankyou to Blake.
November 12, 2025
Unprompted review
Reply from Aston Autopark
Thank you so much for your fantastic review! We truly appreciate your continued loyalty — returning for your fourth new car since 2015 really does mean a lot to us. We’re delighted that the process has been smooth and convenient for you, and that we could arrange everything just the way you needed, especially with your first electric vehicle.
We’re also thrilled to hear Blake took great care of you. We’ll be sure to pass on your kind words.
Thank you again for your custom — we look forward to seeing you next time! 🚗✨
Very friendly working by this…
Very friendly working by this receptionist my work on the vehicle was done on time nice and clean space
October 17, 2025
Reply from Aston Autopark
Thank you for your feedback - we appreciate you taking the time to share your experience and hope to welcome you back again!
Incredibly helpful staff.Really…
Incredibly helpful staff.Really knowledgeable and willing to assist
October 17, 2025
Reply from Aston Autopark
Thank you very much for the review - we very much appreciate it!
Excellent service from start to finish…
Excellent service from start to finish Carly was really nice smooth from start to picking car up highly recommended.
October 17, 2025
Reply from Aston Autopark
Thank you so much for your wonderful feedback!
We're delighted to hear you received excellent service from start to finish. Carly will be thrilled to know she helped make the process smooth and enjoyable for you.
We truly appreciate the recommendation and hope you enjoy your new car!
Reply from Aston Autopark
Thank you for your feedback! We’re pleased to hear you were satisfied with our customer service and pricing. We appreciate you taking the time to share your experience, thank you again.
Astons are always so helpful and always…
Astons are always so helpful and always take the time to answer our questions and make sure we understand everything. The service itself is always excellent and they’re always going the extra mile for us. Been using them for years now, wouldn’t go anywhere else.
October 9, 2025
Reply from Aston Autopark
Thank you so much for your kind words! 💚
We truly appreciate your loyalty over the years and are thrilled to hear that our team has consistently made your experience a positive one. We look forward to continuing to support you for many more years to come!
Thank you again.
Reply from Aston Autopark
Thank you for your kind words!
We're delighted to hear you found our service fast and efficient. We really appreciate your support and hope to assist you again in the future!
Excellent service from start to finish
Excellent service from start to finish, would highly recommend. Many thanks to Blake Dear making the purchase seamless.
October 2, 2025
Reply from Aston Autopark
Thank you so much for your lovely feedback!
We're thrilled to hear you had an excellent experience from start to finish. Blake and the team will be delighted to know their efforts made your purchase seamless. We truly appreciate your recommendation and hope you enjoy your new vehicle!
Excellent service
Excellent service, was impressed when they brought the car to my home address for me to test drive as I don’t live locally.
Very friendly staff and smooth handover.
Would highly recommend.
October 2, 2025
Reply from Aston Autopark
Thank you for your fantastic review!
We’re delighted to hear you were impressed with our home test drive service and that the handover went smoothly.
Our team always aims to make the process as convenient and enjoyable as possible. We really appreciate your recommendation!
Easy to book prompt timing and pleasant…
Easy to book prompt timing and pleasant service
October 2, 2025
Reply from Aston Autopark
Thanks so much for your kind words! We’re glad you found everything easy and straightforward — we always aim to make the process as smooth as possible.
Reply from Aston Autopark
We really appreciate your feedback. It’s great to hear you were very pleased with the service you received.
Reply from Aston Autopark
Thank you for taking the time to leave us a reply!
Glad we you got you back on tha road!
Thanks again.
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