As We Change Reviews 

1,983
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I miss As We Change!! AWC sold the perfect black stretch pants with tummy and hip and thigh support. Cannot find anything like them anywhere!! Can anyone help??

Company replied

Rated 4 out of 5 stars

It seems a lot of catalogues are charging much more for foreign made clothing and shipping and returning because small communities have closed all of their stores. We older clients do not order on co... See more

Rated 5 out of 5 stars

I had to buy this pillow for the 2nd time because the old one (around 20 yrs) couldn't hold together any more. It's very comfortable to sleep on and besides saving my face, it keeps the big pillow fro... See more

Rated 5 out of 5 stars

Great catalog, great company. I ordered during the Retirement Sale and received my order in perfect condition and shipped quickly. Please let all your customers know where to shop now. Thanks! As we... See more

Company details

  1. Clothing Store

About As We Change

Written by the company

The As We Change® catalog was launched in 1996 by three San Diego businesswomen aged 40-50+. The catalog was an outgrowth of their own age-related interest in changes that can occur at midlife—including those surrounding perimenopause and menopause—and of numerous conversations they had with women across America about the need for information and products to help women understand and manage changes associated with the normal aging process.

As We Change is the first national mail-order catalog to focus exclusively on the needs and preferences of women age 40+, providing a private and convenient place to turn for products and solutions. The quarterly print catalog, which reaches millions of women annually, offers a variety of high quality, well-researched products including nutritional, beauty, skin care, exercise, lifestyle, and personal care. Internet retailer www.aswechange.com, launched in 1998 in response to the growing number of women turning to the Internet for shopping, mirrors our print catalog and offers many of our most popular products online.

Every product has our guarantee of your complete satisfaction. Our print catalog and Internet site are designed to help you-- and us-- experience midlife in a whole new way…as we change!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.3

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Rated 5 out of 5 stars

Quality products, good service—Recommend AWC

Order arrived timely, well packaged and all intact. Items ordered all of good quality and as advertised. Very pleased with my order. Website easy to navigate, good service— definitely would recommend shopping at “As We Change”!!

August 28, 2018
Unprompted review
Rated 2 out of 5 stars

Great products but unfortunately very poor customer service!

I have place two separate orders with As We Change. The first order was only two items and the process went smoothly. The second order I placed on 7/24/18 for seven items and even paid extra for three day delivery. Well, I received four out of the seven items in a timely manner. By 7/30/18, I had not received my other three items nor had I been notified of a delay. I called customer service and the gentleman told me that the one item was on back order but he had no idea why I did not receive the other two items. He told me he would reorder the other two items and I should be receiving them shortly. As of today, 8/14/18 I have not yet received those two items. I did receive a email on 8//2/18 telling me that the one item that I have yet to receive was on back order. I am extremely frustrated and even though their products are great, their customer service leaves a lot to be desired. So I probably will not order from them again. Hopefully I will get the remaining three products soon otherwise I am going to just simply cancel the order and hopefully get a refund more quickly than I received my products.

August 14, 2018
Unprompted review
As We Change logo

Reply from As We Change

Hey Donna,

I apologize that some of your items were delayed. Our records do show you purchased items from the Envy line. This items are not eligible for any shipping upgrades, and do take longer to arrive than our standard orders. I do show that our supplier was contacted about this issue, and these items have been marked as shipped and should be arriving soon

Carter P.

Rated 4 out of 5 stars

Product ate great,getting back order…

Product ate great,getting back order items leavers a lot to be desired. Example orderd a pair of shoes got email say they back orderd the next day I call to change size was told they were in transit so they could not do it I would have to return them for different size, that is fine it's been almost 2 weeks they have not got to me yet.

August 10, 2018
Unprompted review
Rated 2 out of 5 stars

You had this FABULOUS sale a week or so…

You had this FABULOUS sale a week or so back ... when I clicked into your site from your e-mail ...too many pop-ups came at me! It was CRAZY! So I thought to just go straight into my server and bring up As We Change from there ... and it too WAY too many pop-ups trying to sell me items I do NOT want (not the reason I went to As We Change). The good thing the product that I WANTED to buy was on sale originally 29.99 .. was for only $11.00! BUT!! I could only order just TWO of them!?!? So I think you may not carry this product anymore ..Now that's okay ..cause I found them on Amazon! Woot Whoo! But you have got to get rid of those AWFUL pop-up adds they make your site cheap looking.

August 8, 2018
Unprompted review
As We Change logo

Reply from As We Change

Hey Heidi,

I apologize that you were experiencing this issue. Our website is only programmed to have one pop-up, and that is to sign up and join our emailing list. If you are experiencing any others, this may be an issue with your browser or browser settings. The item you purchased was being discontinued. After the two you purchased, we had no further stock and could not send any more out.

Carter P.

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