Bought an ATCO GTX 48HR 4WD. 9 hours on the clock and this is the 3rd time it has broken down. Local approved dealership has closed permanently, next closest estimate 3/4 weeks to look at it. Very fru... See more
Company replied
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See what reviewers are saying
Ordering process was easy, though I did not receive an email confirming dispatch or tracking number. When I contacted them to check it had been shipped was informed no tracking number was available…ve... See more
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Bought my Atco GT30H five years ago and it hasn't missed a beat. Fantastic machine and so good that I just bought another one exactly the same, except this one has now got anti-scalping wheels - which... See more
Company replied
Had a broken bit of mower and a missing screw. Contacted customer services by email. Instant reply with request for further info. Supplied and then they replied almost before I finished my email. Spa... See more
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Company details
About ATCO
Written by the company
The finest cut of All
We are very proud of our heritage and the fact that we have been manufacturing outstanding lawn mowers for more than 100 years – helping owners maintain their lawns and providing the finest cut of all.
We make no compromise on our engine choice either, only using engines from the finest engine manufacturers in the world; Briggs & Stratton, Honda, Kawasaki and STIGA
Our lawn mowers can be found from royal palaces to village greens, cricket pitches to tennis courts, stately homes to your own beautiful lawn.
LAWN MOWERS
ROLLER MOWERS
RIDE ONS
ROLLER MOWERS
RIDE ONS
Need Help!
Our UK call centre is full of trained and passionate people who are here to help - whether you need more advice on choosing a new mower, having some technical difficulties, or just looking for a spare part. Every call is important to us and we are here to ensure that all your needs are met. You can call on 0800 669 6327 Monday - Friday 9am - 5pm, or email: callcentre@stiga.com
Local Dealer
Throughout the UK we have a number of specialist ATCO dealers, who stock a large range of ATCO products – they too will be more than happy to assist you with any purchase or query you may have and all your future servicing needs.
Contact info
STIGA Ltd, Unit 8 Bluewater Estate, Bell Close, Plymouth, PL7 4JH, Plymouth, United Kingdom
- 0800 669 6327
- callcentre@stiga.com
- www.atco.co.uk
Reply from ATCO
Thank you for your 5* review!
Really poor quality mower.
Really poor quality mower.
The first came with the box open, missing parts and clearly already used.
The second came with a frayed grass box and height adjuster that is unusable. It slips out of position and some positions you can’t even get it in.
I won’t be asking for a 3rd. I’m just getting a refund.
March 17, 2025
Unprompted review
Reply from ATCO
Thank you for your feedback, and I'm truly sorry to hear about your experience. Receiving not just one, but two faulty units is completely unacceptable, and I understand your frustration.
We strive to ensure all products arrive in perfect condition, and it’s clear we fell short here. Your comments about the packaging, missing parts, and the faulty height adjuster are concerning and will be escalated to our quality control team immediately.
The lawn mower was a wedding gift to my…
The lawn mower was a wedding gift to my son and daughter in law. They are delighted, easy to use and the finish is superb. Thank you.
January 27, 2025
I was not happy with the cutting height…
I was not happy with the cutting height and the finish to the lawn. After the agent checked the mower they could not find anything wrong. I have had the blade sharpened but still waiting for drier weather to test it again. But to date far from happy with purchase.
January 17, 2025
Bought a ride-on mower accessory direct…
Bought a ride-on mower accessory direct from ATCO, good price and fast delivery, very pleased, thanks guys.
November 29, 2024
Reply from ATCO
Thank you for your 5* review Dominic
Brought a 19"quatro and was blown away…
Brought a 19"quatro and was blown away with the cutting and how light it is for it's cut and power and build quality seem good.THX atco
October 25, 2024
Unprompted review
Reply from ATCO
Thank you for taking the time to leave a review with us Keith, pleased you are happy with your new lawnmower! Happy mowing
ATCO GTX 48HR 4WD; 3rd time broken and no ETA to fix.
Bought an ATCO GTX 48HR 4WD. 9 hours on the clock and this is the 3rd time it has broken down. Local approved dealership has closed permanently, next closest estimate 3/4 weeks to look at it. Very frustrating considering how expensive it was. Emailed ATCO but no response. Product quality and post sales very disappointing.
September 1, 2024
Unprompted review
Reply from ATCO
Thank you for your feedback, and we’re very sorry to hear about the issues you’ve experienced with your ATCO GTX 48HR 4WD. We have requested more information from you so we can fully understand your situation and work to assist you as quickly as possible. We understand how frustrating this must be and are committed to finding a resolution. Please look out for our message, and thank you again for bringing this to our attention.
Reply from ATCO
Thank you for your 5* review!
mulching attachment wont attached keeps…
mulching attachment wont attached keeps coming off useless
May 26, 2024
Unprompted review
Reply from ATCO
Thank you for taking the time to leave a review with us Graham, please contact us at 0800 669 6327 so we can resolve this issue.
You sent the wrong part ,the part I…
You sent the wrong part ,the part I wanted you don’t stock had to go to another supplier 🙄
August 6, 2024
Reply from ATCO
Thank you for your review, I apologise that the incorrect part was ordered. You can contact us to return this, we can also provide any parts information and dedicated parts company information. We are contactable at 0800 669 6325
Design fault…
Bought a Attco 18i linear mower approx 5 months ago and have cut the grass 4 times due to it being repaired for a new motherboard which took 6 weeks for parts. Got it home and worked first time then wouldn't restart. Decided to investigate myself and found the plastic handle is so weak and flexible that unless you hold it close to start button it won't work. If you look at other mowers the starting handles are metal. Design fault. Just stay clear as Attco really aren't very good.
August 19, 2024
Unprompted review
Reply from ATCO
Thank you for sharing your experience with the Atco Liner 18S Li mower. I’m sorry to hear about the issues you’ve faced with the handle and the delay in receiving the replacement parts.
We take product quality and customer satisfaction very seriously, and your feedback is important to us. To address your concerns more effectively, I would appreciate the opportunity to investigate this matter further. Could you please contact us directly at 0800 669 6327 or at callcentre@stiga.com Providing us with additional details will help us understand the issue better and work towards a resolution.
Thank you for your patience, and we look forward to resolving this for you.
Atco claims goods would be sent faster…
Atco claims goods would be sent faster than it takes to cut a football pitch, they must cut it with nail clippers. Took four working days for which I paid for a next day delivery, which put myself out of pocket waiting.Overcharged for delivery
July 22, 2024
Reply from ATCO
Thank you for sharing your experience with us, and I sincerely apologise for the delay and frustration you encountered with your recent order. We understand how important timely delivery is, especially when you've paid for next day service, and we're sorry that we didn’t meet your expectations.
We’re actively addressing this issue with our courier partners to ensure that this doesn’t happen again. Your feedback is invaluable to us, and we'll be working closely with them to improve the speed and reliability of our deliveries.
Absolutely brilliant service
Had a broken bit of mower and a missing screw. Contacted customer services by email. Instant reply with request for further info. Supplied and then they replied almost before I finished my email. Spares sent and arrived 2 days later. Absolutely brilliant service. If only other firms were as good
July 23, 2024
Unprompted review
Reply from ATCO
Thank you for such a great review! Happy Mowing! :)
very good customer service
very good customer service. Issue with lawnmower resolved immediately
June 12, 2024
Reply from ATCO
Thank you for the 5* review! Happy mowing
Reply from ATCO
Thank you for the 5* review John!
Prompt and helpful response
I need to fit a towing hitch kit to my tractor mower but not sure which if any were compatible. A single online enquiry got a fast and accurate response - out of normal working hours - and I was able to put the item on order
July 6, 2024
Unprompted review
Reply from ATCO
Thank you for such a great review Phil!
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