Bought an ATCO GTX 48HR 4WD. 9 hours on the clock and this is the 3rd time it has broken down. Local approved dealership has closed permanently, next closest estimate 3/4 weeks to look at it. Very fru... See more
Company replied
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See what reviewers are saying
Ordering process was easy, though I did not receive an email confirming dispatch or tracking number. When I contacted them to check it had been shipped was informed no tracking number was available…ve... See more
Company replied
Bought my Atco GT30H five years ago and it hasn't missed a beat. Fantastic machine and so good that I just bought another one exactly the same, except this one has now got anti-scalping wheels - which... See more
Company replied
Had a broken bit of mower and a missing screw. Contacted customer services by email. Instant reply with request for further info. Supplied and then they replied almost before I finished my email. Spa... See more
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Company details
About ATCO
Written by the company
The finest cut of All
We are very proud of our heritage and the fact that we have been manufacturing outstanding lawn mowers for more than 100 years – helping owners maintain their lawns and providing the finest cut of all.
We make no compromise on our engine choice either, only using engines from the finest engine manufacturers in the world; Briggs & Stratton, Honda, Kawasaki and STIGA
Our lawn mowers can be found from royal palaces to village greens, cricket pitches to tennis courts, stately homes to your own beautiful lawn.
LAWN MOWERS
ROLLER MOWERS
RIDE ONS
ROLLER MOWERS
RIDE ONS
Need Help!
Our UK call centre is full of trained and passionate people who are here to help - whether you need more advice on choosing a new mower, having some technical difficulties, or just looking for a spare part. Every call is important to us and we are here to ensure that all your needs are met. You can call on 0800 669 6327 Monday - Friday 9am - 5pm, or email: callcentre@stiga.com
Local Dealer
Throughout the UK we have a number of specialist ATCO dealers, who stock a large range of ATCO products – they too will be more than happy to assist you with any purchase or query you may have and all your future servicing needs.
Contact info
STIGA Ltd, Unit 8 Bluewater Estate, Bell Close, Plymouth, PL7 4JH, Plymouth, United Kingdom
- 0800 669 6327
- callcentre@stiga.com
- www.atco.co.uk
Clear ordering system
Clear ordering system, easy to use, prompt delivery and order update.
June 17, 2024
Reply from ATCO
Thank you for your 5* review David!
Arrived next day
Received my replacement mower drive belt within a day. Everything working again.
June 3, 2024
Reply from ATCO
Thank you for the 5*
Reply from ATCO
Thank you for taking the time to leave a review with us Will!
Reply from ATCO
Thank you for the great review Iain!
Needed a new blade this year
Needed a new blade this year, looked for the correct one, ordered and payed for it, a few days later delivered to my door, now fittted and working a treat, thanks all at AtCO.
May 3, 2024
Reply from ATCO
Thank you for taking the time to leave a review with us George, so pleased ordering a part was simple, and delivered quickly.
Reply from ATCO
Thank you for the 5* Kevin! :)
The new Atco 19s mower with a Stiga…
The new Atco 19s mower with a Stiga engine, isn't like the Atco with the Briggs and Stratton engine. It is underpowered and you cannot tip the mower forward (even for a few seconds,to go,up and down steps) without flooding the engine. Never had this problem with any other mower I have used (which is many).
May 13, 2024
Unprompted review
Reply from ATCO
Thank you for your feedback regarding the new Atco 19s mower with the Stiga engine. We’re sorry to hear that it hasn't met your expectations, especially compared to the previous model with the Briggs and Stratton engine.
Your concerns about the mower being underpowered and the engine flooding when tipped forward are important to us. We have passed this information on to our product development team for review.
We appreciate your patience and understanding. If you have any further questions or need assistance, please don’t hesitate to contact our customer support team at 0800 669 6327
The product was delivered very quickly…
The product was delivered very quickly and confirmation of the extended warranty was confirmed by return email.
Product works well so far (only used it once yet due to the rain)
April 15, 2024
The product is fine but the documentation is awful and I had to ask supplementary questions.
The product is fine, but I had to ask a number of supplementary questions about fuel and oil that were not documented. The documentation is some of the worst I have ever seen, small illegible diagrams and very poor English.
April 9, 2024
Looks a good product
Looks a good product, in the box I had instructions for a mountfield as well! Strange being an ATCO! ? Instructions are ok but sometimes difficult to follow or that could be me!!
March 27, 2024
Replacement blade for older model mower
Checked the website, found what I was looking for, confirmed the part number on my existing blade. They matched so I ordered it. Delivery was as specified.
March 14, 2024
The battery is faulty and I have sent…
The battery is faulty and I have sent an email advising as well as rang customer service but still don’t have the replacement battery
Very frustrating for such a an expensive piece of equipment
March 8, 2024
5 Star experience
Easy ordering process online, excellent communication and delivery from local dealer.
March 8, 2024
WHEN I TRIED TO REGISTER MY MOWER I…
WHEN I TRIED TO REGISTER MY MOWER I FOUND I
IMPOSSIBLE DUE TO REQUIRING A PHOTO OF MY
INVOICE TO BE INSERTED INTO THE REGISTRATION DOCUMENT.
IN MY OPINION ALL THAT SHOULD BE REQUIRED IS AN INVOICE NUMBER.IF IT HAD NOT BEEN
FOR A FRIEND WHO HAD A DIGITAL CAMERA AND
NEW THE WAY TO INSERT IMAGES INTO THE
REGISTRATION FORMAT I WOULD NOT BE REGISTERED.
I WOULD SUGGEST YOU REVISE THE INPUT OF
DATA INTO THE REGISTRATION FORM TO HELP
THOSE OF US WHO ARE NOT FULLY COMPUTER
LITERATE.
March 5, 2024
Drive Belt!
I have cut the same largish patch of grass for thirty years! This time I thought I would splash out and use the White Glove service to buy an Atco Quattro 22SH V (£869). The purchase and delivery went smoothly. The first time I used the mower however, after about an hour of use, it 'threw' the drive belt. Annoying, but not the end of the world. I returned it to the local Atco main dealer and they replaced the belt and said it was probably just a bit of bad luck - maybe I hit a bit of thick wet grass (!). Next time I started the mower, before I even got to any grass, the belt came off again! I returned the mower to the Atco dealer again. (Bear in mind here that this is a heavy awkward mower to load in and out of a normal passenger car!) The dealer said they didn't quite know what was going on but maybe the original belt was faulty in some way. They ordered another one and fitted it. The next time I used the mower - after about an hour - the belt came off AGAIN! I returned the mower to the dealer yet again (after checking with Atco/Stiga that it is the dealers responsibility). I said I had lost confidence in the mower and I would like my money back so I could buy a new (different!) mower. 'Please' they said, 'one last chance!' They accepted there was a problem with the mower that went beyond a faulty belt and wanted to investigate properly and fix it. 'OK' I said 'fair enough. One last chance.' Two weeks went by with no word from the dealer. I rang them today - 'We're waiting for a new belt from Atco' they said. This has not been a happy experience so far and I suspect it is not over yet!
March 7, 2024
Unprompted review
Excellent customer service
Excellent customer service, and a fast, efficient response. Our furnace quit and they quickly got someone here who fixed it without difficulty for no cost at all. Highly recommend their service.
February 7, 2024
Unprompted review
Excellent service
Excellent service, delivered on time hassle free.
Yet to try it out obviously
January 12, 2024
Great delivery
November 23, 2023
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