Darren managed to get me a Netgear product that was really difficult to get hold of - even from the manufacturer. His perseverance and commitment was brilliant, and he kept me up to date all the time... See more
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See what reviewers are saying
I bought a printer which broke down. The paper stuck, and they asked me to send photos, which I did, they then told me I pulled the paper out the wrong way. Which I didn't, also the paper should not... See more
Company replied
Our printer is used in a workshop environment and consequently get a bit of hammer, get dirty and so getting reconditioned or graded options is sensible for us. Never been let down, great communicatio... See more
We needed some additional memory for our server and after a Google search came across Athema. Their price was extremely competitive against other retailers which seemed to good to be true. I e-mailed... See more
Company details
Information provided by various external sources
Reseller for a wide range of IT related products, such as toners and inks, refurbished printers and consumables and exdemo products.
Contact info
18 Faraday Road, Sl2 1RU, Slough, United Kingdom
- 0844 482 0129
- sales@athema.co.uk
- www.athema.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
product was as advertised and delivered…
product was as advertised and delivered without issue
Great Experience
From order placement to delivery, communication was great. Being a non stock part, lead times can always be hard to predict but was kept informed throughout.
Happy to recommend and would have no hesitation in using again.
Athema were great!
Athema were great!
Really easy to get in contact with, great service & great delivery times.
Good and efficient service
Good and efficient service, easy to deal with, quick response to emails.
Workshop Printer
Our printer is used in a workshop environment and consequently get a bit of hammer, get dirty and so getting reconditioned or graded options is sensible for us. Never been let down, great communication and speedy delivery. Can't ask for more. Thank you Darren and team. Dave Mellor Cycles, Shrewsbury
Fast Delivery
Great price
Easy to use website
Speedy delivery
Smooth as mustard
Excellent
Excellent, quick service but difficult to achieve minimum order level of £15 as part required to mend printer was only £9.95. Darren soon sorted things out and the 14 yr old HP printer is working like a dream again.
I had to replace my old Brother printer…
I had to replace my old Brother printer and was advised the refurbished MCP 9330CDW used the same consumables which was brilliant as I had recently bought these. I placed my order and the printer arrived in 7 days. The printer was double boxed, very well wrapped with bubble wrap and sealed air protective foam. My email queries to Athema were answered really quickly. I would recommend this company.
Excellent customer service helped choose the right printer
Darren at Athema was really helpful when I needed a new printer. I first chose a refurbished printer similar to my old one but that one failed to meet the QA test whereupon Darren channelled my search to the printer I purchased, with which I am very pleased. With this level of customer service I will happily used Athema again for anything printer related.
Very pleased with service
Excellent value refurbished item
Excellent value refurbished item, in very good condition. Prompt and helpful response to driver query. Would buy from Athema again.
Excellent service
I ran out of paper in the middle of a big job and had to find someone to supply it with next day delivery. Athema were reasonably priced and assured me I would have my paper the next day - it arrived before 10.30am. Wonderful service that got me out of a jam, thank you!
What I wanted was not available at the…
What I wanted was not available at the time but I was kept informed when it was available and received it in good time
Good store and quick shipping
Bought a really expensive HP Reverb G2 headset from here as the official HP store didn't have stock. Arrived brand new really quickly. Great customer support when I requested a digital copy of the invoice.
Great, responsive customer service!
I had ordered a couple of items from Athema that I had not received when expected so contacted the company. The company have both a phone number and email for queries. I spoke to Darren and followed up with an email. Darren responded immediately and followed up with tracking the delivery. He then advised me it was scheduled to arrive on the same day, which it did. Very happy to recommend and use again!
Very Helpful
I found Athema via Google while trying to source a new fuser unit to replace our one which had been damaged. I found them to be very helpful in identifying the correct unit and replies to questions were prompt. After deciding which unit was required, ordering was easy and delivery very fast. Highly recommended.
Are Reconditioned Printers Checked for Quality?
The reconditioned printer arrived just 3 days after the order was placed which was very good.
After installation I was very disappointed with the quality of the print produced as it had three strong black lines across each page; it wasn't a temporary problem as 10 pages later it was still the same.
Fortunately I still had my old printer which had the same model of imaging drum; after exchanging the drums the result was a top quality print.
Why was the printer not checked for quality after it was reconditioned?

Reply from Athema
Refurbished Brother printer
Recently purchased a refurbished Brother printer for small office use. So far printer working well and very pleased with purchase.
As good as new
I needed a replacement laser printer fast and saw this refurbished one which uses the same consumables so I ordered it. Although a bit slow in delivery it was worth the wait as good value for money.
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