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AtheneumReviews 

12,627
•
TrustScore 4.5 out of 5

4.6

Business and IT Consulting Agency
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Review summary

Created with AI, based on recent reviews

Looking at 1,416 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and attentive approach, making interactions smooth and well-managed. The overall service and user experience are frequently highlighted as excellent, with many appreciating the clear guidance, efficient processes, and professional coordination. People also commend the customer service for its responsiveness and the ability to connect them with relevant professionals. However, some people mentioned dissatisfaction with payment processing, citing significant delays, late payments, or deductions from agreed fees. These reviewers often noted that payments were slower than expected or that they had to follow up multiple times to receive their due amounts.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, noting that the entire process, from scheduling to payment,... See more

User experience

People report positive experiences with user experience, describing it as excellent, easy, and efficient from... See more

Payment

Customers had ambiguous experiences with payment, with many reviewers reporting prompt and smooth payment... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's clear, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The entire process — from scheduling the interview to payment — was smooth and well-managed. The team provided clear and friendly guidance at every stage, responded promptly to any questions, and made... See more

Rated 5 out of 5 stars

You are polite, professional, and we do not have problems with the payment. The Staff is helpful and I believe you help all your clients and make your company bigger! Congrats.

Rated 5 out of 5 stars

First of all, the staff is very attentive and keen to help and assist in every way. The interactions via WhatsApp, email, phone call is very helpful.

Company replied

Rated 5 out of 5 stars

Everything was very systematic and professional. It was a great experience for me. The only thing that could be improved is that the payment could be made earlier.

Company replied

Company details

  1. Business and IT Consulting Agency
  2. Information Service

Written by the company

Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders. Atheneum is growing rapidly, with 600+ professionals in 11 offices across the US, South America, Europe, Middle East, and Asia.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(12,627)

1,381 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Highly Relevant

Had a great time discussing the topic with the client regarding logistics and regulatory considerations for making a biotech clinical product. Very easy to join and coordinate schedules to make the connection happen according to plan. Would like to find more opportunities like this!

June 2, 2026
Rated 4 out of 5 stars

You are kind

You are kind, smart and something else, but the time, the time to wait the payment is excessively long

June 2, 2026

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