The entire process — from scheduling the interview to payment — was smooth and well-managed. The team provided clear and friendly guidance at every stage, responded promptly to any questions, and made... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
You are polite, professional, and we do not have problems with the payment. The Staff is helpful and I believe you help all your clients and make your company bigger! Congrats.
First of all, the staff is very attentive and keen to help and assist in every way. The interactions via WhatsApp, email, phone call is very helpful.
Company replied
Everything was very systematic and professional. It was a great experience for me. The only thing that could be improved is that the payment could be made earlier.
Company replied
Company details
Written by the company
Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders. Atheneum is growing rapidly, with 600+ professionals in 11 offices across the US, South America, Europe, Middle East, and Asia.
Contact info
Torstraße 49, 10119, Berlin, Germany
- 030 679661400
- expert.relations@atheneum.ai
- www.atheneum.ai
4.6
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 56% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Account Removed Without Clear Explanation & Concerning Payment Feedback
I recently experienced login issues with my Atheneum account and contacted support for assistance. Instead of resolving the issue, I received a message stating that my relationship with the platform had been terminated and my account access was removed.
To be fair, I had not actively used the platform for quite some time. However, the overall handling of the situation felt unprofessional and lacked transparency.
After checking recent reviews and feedback from other experts, I also noticed multiple complaints regarding delayed or problematic payments. That raises concerns about the platform’s current operations and expert relations management.
There are many strong and reliable expert-network platforms available today, so I would recommend professionals carefully evaluate their options before joining.
Just sharing my personal experience.
May 24, 2026
Unprompted review
Lovely staff
May 19, 2026
Everything was handled professionally…
Everything was handled professionally and I was paid promptly. I had a good experience with this company.
May 20, 2026
Scientificamente puntuali nei pagamenti…
Scientificamente puntuali nei pagamenti
Contenuti ottimi
May 20, 2026
Looking forward to the next Meeting
Good service! Very trustful! i did it the 3rd time and it was very good from beginning till the payment.
May 19, 2026
Payment
I have to send multiple emails to ask for payment.
The invite was also accidentally removed 5 minutes before the call, operations seem to be a mess.
May 19, 2026
Ease of session consultation
Ease of session consultation
Subject matter relevance
Staff support
May 19, 2026
Very dedicated and focus staff
Very dedicated and focus staff. Prompt payment within timeline given. Good discussion, interaction and opportunity given
May 19, 2026
I had a very positive experience…
I had a very positive experience working with Atheneum on a recent consultation project. Communication throughout the process was clear, professional, and timely.
The discussion was well organized, the client was prepared, and the conversation allowed for meaningful dialogue rather than simply rushing through questions.
I especially appreciated Atheneum’s professionalism and the respect shown for industry expertise and practical field experience. Overall, it was an efficient, engaging, and worthwhile experience. I would gladly participate in future projects with their team.
May 19, 2026
Process and payments are slower and…
Process and payments are slower and lower amounts than competitors. Staff is ok to work with.
May 19, 2026
Professional and supportive team
Professional and supportive team. Smooth processes which enhance experience.
May 19, 2026
Company follows the business ethics
Company follows the business ethics, sincerity, punctuality, prompt payment and honors the professionals.
May 19, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.