The chat AI feature is difficult to deal with but I received an email the Jamal in the escalation department that seems to have cleared my issue. If I only dealt with Jamal, I would've given at 5 star... See more
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See what reviewers are saying
Ok something is wrong. I did a survey from hobby lobby and a singer sewing for $9.99 plus $1.50 for life time warranty. So then I got a fitness membership. How this happens but I looked up and was goi... See more
I was signed up for a membership that I did not ask for. I’m actually not even sure what the company is. I will say that when I reached out to them they did respond fairly quickly. However, they also... See more
Had a problem and Elsa came to my rescue, not, this company takes your money and won’t return it, under false pretenses. Their front is clothing. Crooks
Breach of guidelines
I did not like how the rep kept telling…
I did not like how the rep kept telling me that the site doesn't make accounts. Sure they don't but I didn't make it either. For this mishap, my bank account has been suspended and I have an overdraft due to this. I have also has to pay a fee for another card. This is really annoying when it was not my fault
Acknowledgement and communication
The situation is being rectified I appreciate that. And I will be compensated for the funds that were spent.
I didn't know I was going into a subscription
I didn't know I was going into a subscription. The add was on face book for the shoes an I wanted them for my kids. I paid for the shoes then it automatically subscribed me an charged my account.
Have no problems with the site just not…for me.
Have no problems with the site just not for me. Very happy with the speed in which they responded to cancel my account.
Great service! Thank you
I had a problem with an issue and Kevin helped me to fully resolve. They were immediately responsive and very professional. Great service
I didn't even want this but I was…
I didn't even want this but I was charged for it.
Thanks Leadership
They are extremely attentive.
Thank you Alero and the Escalation Team…
Thank you Alero and the Escalation Team for solving my issue quickly.
Helped out !
no membership
It appears as though I was assigned a membership when I was only trying to make a onetime purchase!
DO NO reup my membership with any kinda of automatic billing!
Thank you
At the bottom of this page is a place to 'sign up'
I don't want ot sign up I want to sign out!
Jeremy is Helpful, issue is Being Handled by jeremy
Have a Great Experience By Talking to the Team, They are very Helpful
Really Happy with the Service
Help out very well
Help out very well.
They make sure to help with any issues you have and the store is great.
Thank you to the compensation team
Thank you to the compensation team, and we look forward to hearing from you.
Undecided but great
Getting back to me in a timely made my…
Getting back to me in a timely manner made my experience awesome. Thank You for being eager to get results for me.
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