The chat AI feature is difficult to deal with but I received an email the Jamal in the escalation department that seems to have cleared my issue. If I only dealt with Jamal, I would've given at 5 star... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ok something is wrong. I did a survey from hobby lobby and a singer sewing for $9.99 plus $1.50 for life time warranty. So then I got a fitness membership. How this happens but I looked up and was goi... See more
I was signed up for a membership that I did not ask for. I’m actually not even sure what the company is. I will say that when I reached out to them they did respond fairly quickly. However, they also... See more
Had a problem and Elsa came to my rescue, not, this company takes your money and won’t return it, under false pretenses. Their front is clothing. Crooks
Breach of guidelines
Had a problem and Elsa came to my rescue
Had a problem and Elsa came to my rescue, not, this company takes your money and won’t return it, under false pretenses. Their front is clothing. Crooks
March 16, 2026
Unprompted review
Jeremy is helpful
March 18, 2026
Unprompted review
Give my money back ..i did not purchase…
Give my money back ..i did not purchase anything from your website ,you automatically stole money from my account ..give my money back
March 12, 2026
Unprompted review
Jamal helped solve my problem
March 15, 2026
Unprompted review
Customer service is great
Customer service is great, I had an issue and they worked promptly to get it resolved I really appreciate that
March 13, 2026
Unprompted review
Diamond was very helpful thank you
Diamond was very helpful thank you
March 12, 2026
Unprompted review
Customer satisfaction
When I realized the membership wasn't what I wanted, they were quick to cancel my subscription and make it right.
March 2, 2026
Unprompted review
Ok something is wrong
Ok something is wrong. I did a survey from hobby lobby and a singer sewing for $9.99 plus $1.50 for life time warranty. So then I got a fitness membership. How this happens but I looked up and was going to be $63+ and I was enrolled with the same amount of my purchase of the singer sewing machine from the survey.WTF thanks for the resolution but sometimes wrong here
March 10, 2026
Unprompted review
Quick response from Emerald to asking…
Quick response from Emerald to asking for refund. I will be more than happy to add more once I recieve my funds returned.
March 8, 2026
Unprompted review
The chat feature isnt that helpful
The chat AI feature is difficult to deal with but I received an email the Jamal in the escalation department that seems to have cleared my issue. If I only dealt with Jamal, I would've given at 5 star review of the experience.
March 6, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.