The attitude of the guy at the counter wasn’t great. When asked for advice on the size of fence posts he told me » It’s your project « in a rude dismissive tone . When we saw the posts and deci... See more
Company replied
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The attitude of the guy at the counter wasn’t great. When asked for advice on the size of fence posts he told me » It’s your project « in a rude dismissive tone . When we saw the posts and deci... See more
Company replied
There was an error with the order but they sorted it out with no problems. Friendly & efficient, good quality timber
Good quality wood and just what I needed to edge the grass and at a great price On time delivery
Ordered online, picked up in store, fast service
Atkinsons can supply everything you need for your garden project, fence panels , timber posts, decking, garden sheds, log cabins and summerhouses to name a few.
Low Road 75, Hunslet, LS10 1RH, Leeds, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good quality wood and just what I needed to edge the grass and at a great price
On time delivery
There was an error with the order but they sorted it out with no problems. Friendly & efficient, good quality timber
The attitude of the guy at the counter wasn’t great. When asked for advice on the size of fence posts he told me » It’s your project « in a rude dismissive tone .
When we saw the posts and decided to go for a smaller size, he didn’t offer to refund the difference and when asked suggested that we’d just get a « couple of quid back « , as if wasn’t worth the bother . The price difference was actually over £20.
No one offered any help to get the panels on the car . There was a lot of jokey banter in the background that didn’t sound great.
Another more friendly younger guy was helpful on how do fix the straps when asked.
Generally not a customer - friendly or respectful culture at this branch

Reply from Atkinsons Fencing - Leeds
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