Atmosrx Reviews 475

I like how easy it was to find what i needed. Thanks .

Called 3 times immediately after placing my order to change it. Left messages to call me back. No response from them! Terrible customer service!!
An additional email was sent to them about an issue with purchases less than one year old which are under warranty. I asked to speak to an owner as the customer service rep was not helpful. As of today, January 10, I have had no contact with owner or upper management. I received an email from customer service saying I have to wait for an owner to come into the office. Not sure why I can’t be reached from them when they aren’t in the office. I have my receipt from this order and sent it in the email. I hope they will stand behind their product. I only want to purchase new batteries not the bundle with items I have never used. I wanted to change my order and just buy batteries to replace those under warranty and was told by a customer service rep that I can’t. So I want to speak with someone else

Great discount and products

Great selection and sale. Easy to order.

I’ve purchased from Atmos in the past and wasn’t disappointed in the least. Since then, I had backed off of vaping for a couple of years due to school, jobs, etc. but after an incidental (and partially accidental) bumper summer crop, figured it was time to try again! The timing of the holiday specials certainly did not dissuade me from my new prerogative! Using the site is easy and flawless, just the way I remember and though I haven’t received the package yet, I don’t have a single doubt that what I’ve ordered will be nothing less than what is described and expected. Atmos is certainly still one of the industry leaders in terms of quality, variety, value, and I foresee this trend to continue in the years to come!

Fragile material that breaks far too quickly

Left a message, received called me back within 24 hours. Calling in regards to missing mouth piece from a previous order. I had placed another order for additional accessories, which she noted. Missing mouth piece will be included with that order.

Smooth transaction and great holiday discounts. I’m a first time buyer and I would recommend this website to everyone.

AtmosRX has always been a reliable source for vaping devices. I have ordered several times with excellent results.

Amazing customer service. I bought the wrong items and they helped me replace or exchange without any issues. My products were beyond expectations. Love love love!

I love your products and customer service. Shipping costs are really high, though.

Got it pretty quick and was described correctly and works great. Thanks

Quick and easy purchasing with fast delivery. Really appreciated the free gift.

I ordered 3 cartridges and 2 batteries.
-The cartridges I received were NOT the cartridges I've ordered!
The batteries came WITHOUT chargers, which makes them absolutely useless!
Getting them to pickup the phone is like winning a lottery, the same odds!
I emailed them that I want to return for a full refund, nut only an automatic response email stating that my message is VERY IMPORTANT ... bla-bla bla...
Atmostrx responded to my review stating that:"We are not sure why you stated you couldn't get a hold of us and we were communicating via phone and email. We also ask all customers to leave a voicemail as we are busy throughout the day, we always call back right away."
That statement is not supported by my experience!!!
Also, when I placed my purchase order, I didn't realize that I am signing up to spend my time in weeks and probably months back and forth email communications.
Because my order was screwed up so badly all I asked is to return their merchandise and get a refund.
Obviously, Atmosrx's return and refund is NOT a part of this company business practice!

Everything is great except the length of time it took to receive the product. It was in processing for several days, and then took quite a few days to get shipped to me.

I have used and owned Atmosrx for many years. The product is sturdy and on the bundle kits come with so many added values.

1) no shipping to Canada (I will have to cross the border to pick up my order 2) I'm being charged $27.52 to have 3 mouthpiece sets shipped by ground to Washington state!!! 3) age verification with photo Id required!!! and then uploading was difficult due to format limitations.