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2.8

Average

TrustScore 3 out of 5

4 reviews

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2.8

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(4)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

STAY AWAY! These people are SCAMMERS!

I'm just guessing at the date of my experince, but these S@#!!!$#s are NOT a legit company. Within the last year, They were located in Delaware, Asia, and Florida ALL AT THE SAME TIME... that's when my troubles began. Plus, the "pharmacy" they used (CasaPharma in Texas) is well know as being FRAUDULENT. NOW Altrx is saying they're located in Austraila!!!!!?????? I had to file an official fraud complaint with my bank, but I did get my money back from these S@#$*##@s . :)

February 22, 2026
Unprompted review
Rated 1 out of 5 stars

Deceptive Practices and Quality Concerns

Recently AltRx parent Trinity Health Products received a warning letter from the FDA for misbranding and deceptive advertising:

Key Findings from the FDA Warning Letter

• Unapproved and Misbranded Drugs: The FDA found that the website illegally offers unapproved and misbranded compounded versions of semaglutide (the active ingredient in Ozempic/Wegovy) and tirzepatide (the active ingredient in Mounjaro/Zepbound).
• False Claims of Approval: The website featured claims implying that these specific compounded formulas are FDA-approved or clinically proven, which misleads consumers. Compounded medications are not FDA-approved, and they do not undergo premarket review for safety, quality, or efficacy.
• Misleading Labeling: Pictured labels on the site falsely suggested that altRx itself was the manufacturer of the drugs.

Further, I recently purchased a three-month subscription for compounded Mounjaro but received compounded Ozempic. When I contacted them they said it was my error.

Secondly, I received a text message indicating the pharmacy was working on my order even after I called them, twice, to ask them to hold the order because I was traveling and would not be home when the order was scheduled to arrive. They would not honor my request. They indicated they would not hold shipment and it was up to me to ensure someone could accept the order.

I then said then cancel my subscription and refund the balance. They indicated they would no offer a refund.

Be very wary of this seller.

October 8, 2026
Unprompted review
Show reviews in all languages. (4 reviews)

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