ATS Euromaster - Chelmsford Reviews 

136
TrustScore 4.5 out of 5

4.7

375 Springfield Road, CM2 6AW Chelmsford, Essex, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I always feel very welcome when kind Darren accepts my car to be checked before longer journeys. Even when my car had to be repaired for an electrical issue a few years ago, Darren, patiently, gave me... See more

Company replied

Rated 5 out of 5 stars

My experience preceding booking (discussion about options, cost etc) and on the day handling was excellent. Got a call midday to be advised of the detected problem I have asked for them to check (whee... See more

Rated 5 out of 5 stars

Fantastic service after diagnosing the cause of some shuddering whilst braking, despite the pads and discs being in good condition. They advised it could be caused by some slight movement in the suspe... See more

Rated 5 out of 5 stars

Still the best team ever. ATS Chelmsford is always my go-to place for anything that is required for our cars that they are able to do. I have been using them for about 30years.


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service

About ATS Euromaster - Chelmsford

Written by the company

Tyres, MOTs & Vehicle Services at ATS Euromaster 

At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price.

ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.

When you come to ATS Euromaster, you get:

  • More than 50 years experience
  • Tyre brands known and trusted the world over
  • More than 235 centres across the UK
  • Access to the 14-country strong Euromaster network
  • A guarantee on parts and services provided
  • OEM or better parts used at all times

 

Choose from some of the world’s most trusted tyre brands for your vehicle, or see the full range of car tyres available.  You can also find cheap tyres with our range of stock clearance tyres including leading brands such as Michelin, Pirelli, Continental and more! If you're looking for a specific type of tyre we also offer winter tyres, all season tyres and run flat tyres.

Our highly-skilled technicians are also happy to provide you with a wide selection of car services that help keep your car happy, healthy and roadworthy. You can book your MOT or next car service online with hourly appointments available.


Contact info

  • 375 Springfield Road, CM2 6AW, Chelmsford, Essex, United Kingdom

  • +441245257795

4.7

Excellent

TrustScore 4.5 out of 5

136 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(136)

6,417 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Still the best team ever

Still the best team ever. ATS Chelmsford is always my go-to place for anything that is required for our cars that they are able to do. I have been using them for about 30years.

November 26, 2025
Rated 5 out of 5 stars

Car booked i for a service

Car booked i for a service. Completed quickly and got a phone call to say it was ready to collect. The computer went down when I went to collect but they did not let this delay collection and emailed the documents soon after

March 9, 2026
Rated 5 out of 5 stars

Quality service

Amazing service and would recommend every time. Friendly helpful and trustworthy. Thanks for a great experience.

February 26, 2026
Rated 5 out of 5 stars

The staff are very helpful and…

The staff are very helpful and knowledgeable and all of them give fantastic customer service I wouldn’t go anywhere else

February 16, 2026
ATS Euromaster - Chelmsford logo

Reply from ATS Euromaster - Chelmsford

Gilllian,

We're happy to hear that our helpful and knowledgeable team consistently provides you with fantastic customer service. Thank you for your positive feedback and loyalty!

ATS Euromaster

Rated 5 out of 5 stars

Tyre replace.

Great service. Thank you

February 11, 2026
ATS Euromaster - Chelmsford logo

Reply from ATS Euromaster - Chelmsford

Harper fencing,

We appreciate you taking the time to share your positive experience with us. We are happy to hear that you were satisfied with our service.

ATS Euromaster

Rated 5 out of 5 stars

Trusty Friends

Friendly, helpful and efficient. Thank you

February 5, 2026
ATS Euromaster - Chelmsford logo

Reply from ATS Euromaster - Chelmsford

Susan Gander,

We appreciate you taking the time to share your positive experience. We're glad you found our team helpful and efficient.

ATS Euromaster

Rated 5 out of 5 stars

Very helpful

Very helpful, nice touch remembering me from before really appreciate it
Great customer service

February 4, 2026
ATS Euromaster - Chelmsford logo

Reply from ATS Euromaster - Chelmsford

Ian Taylor,

We're happy to hear that you found our service helpful and appreciate our team remembering you. Thank you for your positive feedback and recognition of our customer service.

ATS Euromaster

Rated 5 out of 5 stars

Fantastic service after diagnosing the…

Fantastic service after diagnosing the cause of some shuddering whilst braking, despite the pads and discs being in good condition. They advised it could be caused by some slight movement in the suspension arms but very likely to be the discs being slightly warped once warmed up and replacing them was the best course of action. After carrying out the work, the issue has been resolved for avery competitive price with no diagnostic charges. Great customer service, would highly recommend this garage.

February 2, 2026
Rated 5 out of 5 stars

Tyre

Thankyou its was great such nice people who work there car feel great having tyre done

February 2, 2026
ATS Euromaster - Chelmsford logo

Reply from ATS Euromaster - Chelmsford

Sarah Birchnall,

We're happy to hear that you had a great experience with our team. We appreciate your positive feedback and are glad your car feels great after the tire service!

ATS Euromaster

Rated 5 out of 5 stars

Staff always extremely helpful and…

Staff always extremely helpful and knowledgeable. Excellent service at decent price.

January 26, 2026
ATS Euromaster - Chelmsford logo

Reply from ATS Euromaster - Chelmsford

Nicholas Williamson,

We're glad you found our staff helpful and knowledgeable, and that you received excellent service at a decent price. We appreciate your positive feedback!

ATS Euromaster

Rated 1 out of 5 stars

Poor wheel alignment – ruined tyre

I had a full 4-wheel alignment carried out at ATS Euromaster Chelmsford around 8 months ago. At the time of the alignment, all four tyres had even wear and were in good condition.

Less than a year later, one tyre is completely destroyed on the outer edge, while the inner half still looks almost new. This is classic evidence of incorrect alignment settings, especially camber or toe being left wrong.

Tyres do not wear like this unless there is a geometry issue, and given the condition of the tyres before the alignment, this points directly to poor workmanship or incorrect calibration during the alignment service.

This has resulted in:

A tyre being prematurely ruined

Unnecessary replacement cost

Loss of confidence in ATS Euromaster’s alignment service

A wheel alignment is supposed to prevent uneven tyre wear, not cause it. Very disappointing experience, and I would not trust this branch with alignment work again

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

they are the best

I give these guys 5 star because they are the best.. mega helpful always ..

January 19, 2026
ATS Euromaster - Chelmsford logo

Reply from ATS Euromaster - Chelmsford

Rocco Buonvino,

We're happy to hear that we could be so helpful! We appreciate you taking the time to leave us such a great review.

ATS Euromaster

Rated 5 out of 5 stars

Top class service and really nice

Top class service and really nice, helpful people.

January 9, 2026
ATS Euromaster - Chelmsford logo

Reply from ATS Euromaster - Chelmsford

Barry,

We appreciate your kind words! We are so glad you had a positive experience with our helpful team.

ATS Euromaster

Rated 5 out of 5 stars

Very professional and prompt service

Very professional and prompt service . I would highly recommend

January 7, 2026
ATS Euromaster - Chelmsford logo

Reply from ATS Euromaster - Chelmsford

Sanjay Tripathi ,

We appreciate your kind words and are so glad you were happy with our professional and timely service. Thank you for your recommendation!

ATS Euromaster

Rated 5 out of 5 stars

Professional advisors of ATS

I always feel very welcome when kind Darren accepts my car to be checked before longer journeys. Even when my car had to be repaired for an electrical issue a few years ago, Darren, patiently, gave me the correct advices which helped for the solution. Thank you very much!

January 3, 2026
Unprompted review
ATS Euromaster - Chelmsford logo

Reply from ATS Euromaster - Chelmsford

Hülya Önal,

We're happy to hear that you feel welcome and valued. We appreciate your kind words and are grateful for your continued trust in our services. Thank you for sharing your positive experience!

ATS Euromaster

Rated 5 out of 5 stars

Professional Service.

Called in for rear brake check, manager and staff could not have been more helpful. Replaced rear pads and disks on same day. Explained the repair and showed old parts. It was the Saturday after Xmas, I had no expectations of getting a same day repair.
Excellent service, I would thoroughly recommend this branch of Chelmsford, ATS.

December 27, 2025
Unprompted review
ATS Euromaster - Chelmsford logo

Reply from ATS Euromaster - Chelmsford

james cuddihee,

We appreciate you taking the time to share your experience. We're happy to hear that our team was helpful and efficient in resolving your brake issues, especially during the busy holiday period. It's great to know you were satisfied with the service.

ATS Euromaster

Rated 5 out of 5 stars

Excellent price for tyres and computer…

Excellent price for tyres and computer alignment. Very courteous guys and quick turnaround. Good experience at Chelmsford's depot. Appreciated.

December 24, 2025
ATS Euromaster - Chelmsford logo

Reply from ATS Euromaster - Chelmsford

Martin,

We're happy to hear that you found our prices excellent and appreciated the quick service and alignment. Thank you for your positive feedback about our Chelmsford depot!

ATS Euromaster

Rated 1 out of 5 stars

Emailed husband to thank you for…

Emailed husband to thank you for takeing my car in, they fraudulently used my husbands email address to get an extra points on there bonus, someone else details were sent to my email address of personal information, I used to work fir the company a few years back bit left after becoming unwell in lockdown and left to run the depo on my own many a time, they used other people's emails address back them to get bonuses up, I have not given them permission to use the email address I havent worked there for a few years now and I find it disgusting tgat people person info and car details are being sent to me as there still useing my email address,
The boss at the Chelmsford depo is leaking sensitive data about people's car details ect
I cant believe they are still doing this and how ATS hasnt even picked up on this, especially as different cars are constantly being added to my email address, I dont even use the conpany since I left in lockdown so there's no excuse for it. !!

December 8, 2025
Rated 5 out of 5 stars

Great service as always.

I have always found Chelmsford ATS to be excellent at what they do, and this is no exception.

Had a new exhaust fitted as this was an MOT advisory item, and ATS fitted me in on a convenient day and date and did a very good job.

December 6, 2025
ATS Euromaster - Chelmsford logo

Reply from ATS Euromaster - Chelmsford

null null,

We're happy to hear that you've consistently had excellent experiences with us. We appreciate you choosing us for your exhaust fitting and are glad we could accommodate you on a convenient day and deliver a good job. Thank you for your positive feedback.

ATS Euromaster

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look