ATS Euromaster - Coventry Comp Reviews 

52
TrustScore 4.5 out of 5

4.4

Kingswood Close, off Holbrook Lane, CV6 4NY Coventry, West Midlands, GB


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Rated 5 out of 5 stars

Great service on my first visit to ATS, Callum replaced 3 of my tyres perfectly, I wasn't waiting too long when it was all done and sorted. I will be returning for my MOT as well this week. Highly rec... See more

Rated 5 out of 5 stars

Took my car for its MOT excellent service, friendly staff who go above and beyond. Great customer service.

Rated 5 out of 5 stars

Your staff make ATS a great experience! Dan, Trevor and Callum are professional, efficient, friendly and thorough, they make a great team. I always feel my car is in safe hands at ATS. I am pleased... See more

Company replied

Rated 5 out of 5 stars

I would definitely recommend ATS Coventry! Always do a great job, all the staff very helpful and go above and beyond


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service

About ATS Euromaster - Coventry Comp

Written by the company

Tyres, MOTs & Vehicle Services at ATS Euromaster 

At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price.

ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.

When you come to ATS Euromaster, you get:

  • More than 50 years experience
  • Tyre brands known and trusted the world over
  • More than 235 centres across the UK
  • Access to the 14-country strong Euromaster network
  • A guarantee on parts and services provided
  • OEM or better parts used at all times

 

Choose from some of the world’s most trusted tyre brands for your vehicle, or see the full range of car tyres available.  You can also find cheap tyres with our range of stock clearance tyres including leading brands such as Michelin, Pirelli, Continental and more! If you're looking for a specific type of tyre we also offer winter tyres, all season tyres and run flat tyres.

Our highly-skilled technicians are also happy to provide you with a wide selection of car services that help keep your car happy, healthy and roadworthy. You can book your MOT or next car service online with hourly appointments available.


Contact info

  • Kingswood Close, off Holbrook Lane, CV6 4NY, Coventry, West Midlands, United Kingdom

  • +442476638554

4.4

Excellent

TrustScore 4.5 out of 5

52 reviews

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4.4

All reviews

(52)

6,421 reviews in the last 12 months

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Rated 1 out of 5 stars

I was booked for 11.30

I was booked for 11.30, my car was taken at 12.50, it was a air con refil. After 30 min of excelent cooling the aircon stop working , came back but I was told its electric issue so go and solve by yourself, it was wotking before came yo them . After Ive got mail from them with free healthy tyre chek from them, it was very well done, so they put 1 brand for all 4 but front brand was different from rear, and they but that my tyres have diferent size but they dont, so I wouldnt trust their opinion and I would never recomend to use this particular ATS to anyone.

August 16, 2024
Unprompted review
Rated 3 out of 5 stars

Friendly and polite and very…

Friendly and polite and very professional

July 30, 2024
ATS Euromaster - Coventry Comp logo

Reply from ATS Euromaster - Coventry Comp

Thank you for taking the time to review us following your recent experience. With your feedback, we will work to improve and hope you will consider us again in the future. Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Aircon/anti bac

Aircon/anti bac done on time no delays even though they were short handed.

July 25, 2024
ATS Euromaster - Coventry Comp logo

Reply from ATS Euromaster - Coventry Comp

Hello Mahesh Patel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at ATS Euromaster Ltd. Kind Regards, ATS Euromaster

Rated 4 out of 5 stars

Most staff were polite and job done in…

Most staff were polite and job done in good time

July 3, 2024
ATS Euromaster - Coventry Comp logo

Reply from ATS Euromaster - Coventry Comp

Thanks for taking the time to review us. We really value your feedback and hope to see you again soon! Kind Regards, ATS Euromaster

Rated 4 out of 5 stars

The customer service was good.Very…good.

The customer service was good.Very accommodating and polite. 10 out of 10

June 28, 2024
ATS Euromaster - Coventry Comp logo

Reply from ATS Euromaster - Coventry Comp

Hi, we appreciate your 4 Star rating, as we are always looking for ways to improve. We hope to see you again soon and earn a 5 star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Excellent service

Excellent service. Very friendly staff 👍

June 28, 2024
ATS Euromaster - Coventry Comp logo

Reply from ATS Euromaster - Coventry Comp

Hi Pav, we are very happy to have provided you with such a positive experience! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Lovely bunch of guys polite and pleasant

Lovely bunch of guys polite and pleasant

June 27, 2024
ATS Euromaster - Coventry Comp logo

Reply from ATS Euromaster - Coventry Comp

Hi MISS JONES we are very happy to have provided you with such a positive experience that earned a 5 Star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Great staff and Very good customer…

Great staff and Very good customer service

June 8, 2024
ATS Euromaster - Coventry Comp logo

Reply from ATS Euromaster - Coventry Comp

Hello Paul Munslow, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

No complaints

No complaints. Very helpful, fixed a minor issue with no charge...

May 13, 2024
Unprompted review
ATS Euromaster - Coventry Comp logo

Reply from ATS Euromaster - Coventry Comp

Thank you for taking the time to evaluate us, we really appreciate your 5 Star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Easy to book online and Dan and the…

Easy to book online and Dan and the lads at ATS are very professional.

March 25, 2024
ATS Euromaster - Coventry Comp logo

Reply from ATS Euromaster - Coventry Comp

Hi surjit singh, thank you for taking the time to leave a review for us at ATS Euromaster. We are delighted to receive a 5 star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars
ATS Euromaster - Coventry Comp logo

Reply from ATS Euromaster - Coventry Comp

Hi Leigh Richardson we are very happy to have provided you with such a positive experience that earned a 5 Star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Brilliant service from the lads at ATS…

Brilliant service from the lads at ATS Coventry , ( as always ) thank you

January 31, 2024
ATS Euromaster - Coventry Comp logo

Reply from ATS Euromaster - Coventry Comp

Hello Mrs buckley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at ATS Euromaster Ltd. Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Excellent customer service

Today I took my car for the yearly MOT test.
Trevor from store was really good customer service was spot on.
After he finished the test he brought the car to front of garage I was impressed with the go green approach with minimal paper being used.

January 30, 2024
ATS Euromaster - Coventry Comp logo

Reply from ATS Euromaster - Coventry Comp

Thank you for taking the time to evaluate us, we really appreciate your 5 Star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Great service!

January 6, 2024
ATS Euromaster - Coventry Comp logo

Reply from ATS Euromaster - Coventry Comp

Hello Krzysztof Rojek, thank you for this wonderful 5 star review! Kind Regards, ATS Euromaster

Rated 1 out of 5 stars

Poor customer service

I booked a service online and wanted to add a mot and despite the online site showing availability apparently there wasn’t any time to fit my car in. I needed it done fairly quickly as the mot was due.

Therefore when I spoke to them on the phone it was agreed they would refund me as I would book in somewhere else. This was within 15 mins of booking online. They took my details and said they would sort out the refund.

Now over a week later, I’ve called and can’t get hold of anyone, I’ve not had to raise with PayPal to which ATS have not even responded to. It seems like I just have to hope PayPal do the right thing and make them give me a refund for the service I did not use. Which I will have to wait until the end of the month so they will have had my money for 3 weeks!

I am sure they are fine if you need your car serviced etc, but admin wise and sorting customer issues maybe not. Will not book with them again.

Thank ATS for your helpful response WRITING a complaint is not going to help me get my money back any quicker that you are holding onto given the response times to your complaints! I am now a decent sum of money out of pocket that I need to buy essentials!

November 8, 2023
Unprompted review
ATS Euromaster - Coventry Comp logo

Reply from ATS Euromaster - Coventry Comp

We are very disappointed to learn of your experience with us but will take this opportunity to improve. If you have submitted a formal complaint to ATS Euromaster Ltd we will respond to this in due course. Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Great professional approach

Great professional approach. Recommend

November 11, 2023
ATS Euromaster - Coventry Comp logo

Reply from ATS Euromaster - Coventry Comp

Hello Gatis Mačs, thank you for this wonderful 5 star review! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Great service

Great service, professional and knowledgeable

November 4, 2023
ATS Euromaster - Coventry Comp logo

Reply from ATS Euromaster - Coventry Comp

Hi GJORGJIEV, thank you so much for your positive review about ATS Euromaster!

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