ATS Euromaster - Derby Retail Reviews 

205
TrustScore 5 out of 5

4.8

59 Kedleston Road, DE22 1FL Derby, Derby, GB


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Rated 5 out of 5 stars

The team at this ATS always give excellent customer service. On this occasion they explained everything that needed doing and the timescales that they could do it in. The job was done on time and they... See more

Rated 5 out of 5 stars

Ant was exceptional, he ran into an issue with my locking wheel nuts (I had misplaced the socket adapter) which took me a few hours to get sorted. He very kindly stayed after he should've finished wor... See more

Company replied

Rated 5 out of 5 stars

My 'go to' garage for brakes/exhausts/tires etc.. In an emergency, they'll do everything they can to fit you in, they're always honest about what does and doesn't need doing, and communications are al... See more

Rated 5 out of 5 stars

ATS central found me a tyre to replace a punctured ruined one. They ensured it was delivered to Derby location and booked an appointment for me for the fitting. This was excellent service as I was d... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service

About ATS Euromaster - Derby Retail

Written by the company

Tyres, MOTs & Vehicle Services at ATS Euromaster 

At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price.

ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.

When you come to ATS Euromaster, you get:

  • More than 50 years experience
  • Tyre brands known and trusted the world over
  • More than 235 centres across the UK
  • Access to the 14-country strong Euromaster network
  • A guarantee on parts and services provided
  • OEM or better parts used at all times

 

Choose from some of the world’s most trusted tyre brands for your vehicle, or see the full range of car tyres available.  You can also find cheap tyres with our range of stock clearance tyres including leading brands such as Michelin, Pirelli, Continental and more! If you're looking for a specific type of tyre we also offer winter tyres, all season tyres and run flat tyres.

Our highly-skilled technicians are also happy to provide you with a wide selection of car services that help keep your car happy, healthy and roadworthy. You can book your MOT or next car service online with hourly appointments available.


Contact info

  • 59 Kedleston Road, DE22 1FL, Derby, Derby, United Kingdom

  • +441332297878

4.8

Excellent

TrustScore 5 out of 5

205 reviews

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4.8

All reviews

(205)

6,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Tom the MOT tester.

Tom the MOT tester is always great shows a lot of experience, always had pleasant interactions with the team, site manager Gary is a true leader of a good team. Have been using them for over a decade they are true ambassadors for ATS.

April 13, 2026
Rated 5 out of 5 stars

ATS is the best 🙂

I know these guys, never had an issue with the service in Derby. It’s an injustice to know that very soon they will not be able offer great service to Derby or anyone anywhere as ATS Euromaster will cease to exist. Shame on the people in France who have decided that the UK doesn’t deserve to have quality service or quality people working for them 😭😭😭

April 10, 2026
Rated 5 out of 5 stars

Excellent Customer Service

The team at this ATS always give excellent customer service. On this occasion they explained everything that needed doing and the timescales that they could do it in. The job was done on time and they kept me informed of what they found and what they were doing.

March 5, 2026
Rated 5 out of 5 stars

Tyre repair

I was booked in for a possible tyre repair 3 days hence, but called in to update the company with the latest findings - bolt in centre of tyre - there was a booking that hadn't been fulfilled ( no show of customer), so the company were able to repair my tyre immediately - result!

January 12, 2026
ATS Euromaster - Derby Retail logo

Reply from ATS Euromaster - Derby Retail

Kate,

We're happy to hear that we could accommodate you with an immediate tire repair due to a cancellation. Thank you for updating us about your situation and for your positive feedback!

ATS Euromaster

Rated 5 out of 5 stars

Very good customer service.

Very good customer service.
Did a great job.

January 9, 2026
ATS Euromaster - Derby Retail logo

Reply from ATS Euromaster - Derby Retail

Leslie Martin,

We are happy to hear that you had a great experience with our customer service. We appreciate your positive feedback!

ATS Euromaster

Rated 5 out of 5 stars

As always an excellent service

As always an excellent service
Having used ATS for 40 years or more I can attest to the excellent service they have always provided. Kedleston Road in Derby

December 27, 2025
ATS Euromaster - Derby Retail logo

Reply from ATS Euromaster - Derby Retail

Ian Shand,

We're happy to hear that you've consistently received excellent service from us over the past 40 years at Kedleston Road in Derby. Thank you for your long-standing patronage and positive feedback!

ATS Euromaster

Rated 4 out of 5 stars

Kept me informed with procurement and…

Kept me informed with procurement and fitting, happy with the price, for a Premium Tyre, that locally they could source.

December 18, 2025
ATS Euromaster - Derby Retail logo

Reply from ATS Euromaster - Derby Retail

GILBERT,

We're happy to hear that you were informed about the procurement and fitting process. It's great to know you were happy with the price of the tire. Thanks!

ATS Euromaster

Rated 5 out of 5 stars

Excellent service

Excellent service. As usual ! !

2 Cars. Customer for over 25 years Always excellent service

Lost count of the number of tyres ATS Derby have provided

December 4, 2025
ATS Euromaster - Derby Retail logo

Reply from ATS Euromaster - Derby Retail

Anthony Eley,

We're happy to hear that you consistently receive excellent service at our Derby branch. Thank you for being a loyal customer for over 25 years; we appreciate your continued support.

ATS Euromaster

Rated 5 out of 5 stars

"Just decent people"

"Just decent people" — I always use this branch. One thing I noticed yesterday (01.12.25) when I went to pick up my car was the courtesy of the staff behind the counter. There was an elderly man who obviously fancied a chat, probably quite lonely. There were other people waiting, myself included, but the staff were really patient and attentive with him. He sat down a happy chap, clearly pleased with the service he'd received.

The only thing I would add is this: years ago, one winter, I asked why the shutters in the workshop were always open. It was freezing outside, and I felt sorry for the staff working in those conditions. With the doors down, it would have been much easier for them to work. A member of staff told me they had to keep the doors open because, if they were closed, people might think the business was shut.
Note for the board: close the doors, keep people warm, and put up some large signs during the day that say ‘OPEN’."

December 1, 2025
ATS Euromaster - Derby Retail logo

Reply from ATS Euromaster - Derby Retail

John,

We appreciate you taking the time to share your observations. We're happy to hear that our team's courtesy made a positive impact. Your suggestion regarding the workshop doors is valuable, and we will certainly consider it to improve employee comfort while ensuring we remain accessible to our customers.

ATS Euromaster

Rated 5 out of 5 stars

Ant was exceptional

Ant was exceptional, he ran into an issue with my locking wheel nuts (I had misplaced the socket adapter) which took me a few hours to get sorted. He very kindly stayed after he should've finished work to get my MOT and service completed. I wouldn't hesitate to recommend this garage. I did have an issue when I first booked the car in online as there was no MOT tester available despite booking an MOT, but luckily they had capacity the following weekend and it all worked out well.

November 29, 2025
ATS Euromaster - Derby Retail logo

Reply from ATS Euromaster - Derby Retail

Mr. Bradley Wakefield,

We're happy that the service experience was exceptional, and we appreciate the kind words regarding the employee's dedication. We regret the initial booking issue, but we're glad we could accommodate you the following weekend. Thank you for recommending us!

ATS Euromaster

Rated 5 out of 5 stars

Fantastic friendly service

Fantastic friendly service. I feel well looked after Great price

November 27, 2025
ATS Euromaster - Derby Retail logo

Reply from ATS Euromaster - Derby Retail

liz

We are very happy to know that you received such friendly service and a great price! We appreciate you taking the time to leave us feedback.

ATS Euromaster

Rated 5 out of 5 stars

Very welcoming and gave an air of…

Very welcoming and gave an air of professionalism, which gave me full confidence in the work being under taken.
Happy to recommend this particular ATS,

November 26, 2025
ATS Euromaster - Derby Retail logo

Reply from ATS Euromaster - Derby Retail

J Sweeney,

We're happy to hear that you felt so welcome and confident in our professionalism. Thank you for recommending our services; we appreciate your positive feedback!

ATS Euromaster

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