ATS Euromaster - Dorchester Reviews 

25
TrustScore 4.5 out of 5

4.3

Unit 4 Great Western Ind Centre, DT1 1RD Dorchester, Dorset, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Called in on Saturday 20/4 with a deflated tyre. They were very thorough in investigating the problem and ordered a tyre and valve in for early Monday morning, which was very much appreciated as we we... See more

Company replied

Rated 5 out of 5 stars

Great work from ATS Dorchester. Fixed a vibration / shuddering issue on my X-Trail. They spotted a buckled wheel and fixed alignment issues. The staff are wonderful guys and so helpful. We had a great... See more

Company replied

Rated 5 out of 5 stars

Well what can I say, twice in a month my tyres decided to cause me trouble, so on the phone I go to. A time to suit me was arranged just what you need in a busy schedule. On arrival I was greeted wi... See more

Company replied

Rated 5 out of 5 stars

Fantastic at both Bridport and Dorchester. A light had been left on inside the car which resulted twice in a flat battery. Despite my arriving at both depots around closing time the problem was solved... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service

About ATS Euromaster - Dorchester

Written by the company

Tyres, MOTs & Vehicle Services at ATS Euromaster 

At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price.

ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.

When you come to ATS Euromaster, you get:

  • More than 50 years experience
  • Tyre brands known and trusted the world over
  • More than 235 centres across the UK
  • Access to the 14-country strong Euromaster network
  • A guarantee on parts and services provided
  • OEM or better parts used at all times

 

Choose from some of the world’s most trusted tyre brands for your vehicle, or see the full range of car tyres available.  You can also find cheap tyres with our range of stock clearance tyres including leading brands such as Michelin, Pirelli, Continental and more! If you're looking for a specific type of tyre we also offer winter tyres, all season tyres and run flat tyres.

Our highly-skilled technicians are also happy to provide you with a wide selection of car services that help keep your car happy, healthy and roadworthy. You can book your MOT or next car service online with hourly appointments available.


Contact info

  • Unit 4 Great Western Ind Centre, DT1 1RD, Dorchester, Dorset, United Kingdom

  • +441305264756

4.3

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(25)

6,420 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dorchester ATS is closed!!!

I had received an appointment email and my bank account had been debited for the purchase of a replacement tyre. I was rather annoyed that I had to wait over two weeks for an appointment locally but on arrival at ATS Dorchester I was very disappointed to find that the branch had been closed down as of 24th May. I had received no warning of this or refund. The two guys who were there to manage the close down of the branch were apologetic and they managed to find me a replacement tyre at no extra change, but they advised I should have received notification of the closure, which I did not.

June 3, 2024
ATS Euromaster - Dorchester logo

Reply from ATS Euromaster - Dorchester

Hello Mrs Heather Foster, we are really disappointed to see your low star rating. We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was less than satisfactory. If you have submitted a formal complaint to ATS Euromaster Ltd we will respond to this in due course. Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Great Service

Called in on Saturday 20/4 with a deflated tyre. They were very thorough in investigating the problem and ordered a tyre and valve in for early Monday morning, which was very much appreciated as we were returning home from holiday. The team were very friendly, honest and professional and even told us where we could go for coffee with our dog! If only all motorist centres were as good! Thank you

April 22, 2024
Unprompted review
ATS Euromaster - Dorchester logo

Reply from ATS Euromaster - Dorchester

Hi Linda E, we really appreciate your positive review! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Quick help

Chris in the office was absolutely helpful and kind. Job done by Steve on a high level.

April 9, 2024
Unprompted review
ATS Euromaster - Dorchester logo

Reply from ATS Euromaster - Dorchester

Hello Mr Tamas Radics, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Amazing staff

Dorchester ATS thank you so much for being so caring and doing an amazing job.
I was away from home and my car developed a noise. ATS diagnosed, quickly got the wheel bearing delivered and fitted and for me back on my journey. Also with advice about my brakes.
The staff were especially kind and helpful. I was really impressed and would definitely use that branch when I am back in the area.

February 13, 2024
ATS Euromaster - Dorchester logo

Reply from ATS Euromaster - Dorchester

Hello tb, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Great service

Staff were great.Rang me to say I’d ordered wrong tyres,offered to fit others they had or rebook appointment.No pressure,just great friendly service

February 6, 2024
Unprompted review
ATS Euromaster - Dorchester logo

Reply from ATS Euromaster - Dorchester

Hello David Prince, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Great work from ATS Dorchester

Great work from ATS Dorchester. Fixed a vibration / shuddering issue on my X-Trail. They spotted a buckled wheel and fixed alignment issues. The staff are wonderful guys and so helpful. We had a great experience, can highly recommend the Dorchester branch.

January 3, 2024
Unprompted review
ATS Euromaster - Dorchester logo

Reply from ATS Euromaster - Dorchester

Hi Jude, thank you for taking the time to leave a review for us at ATS Euromaster. We are delighted to receive a 5 star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

As always Chris and Dan are very…

As always Chris and Dan are very helpful and totally honest. Making them a pleasure to deal with.

November 10, 2023
ATS Euromaster - Dorchester logo

Reply from ATS Euromaster - Dorchester

Hi Terence Finn, thank you for taking the time to leave a review for us at ATS Euromaster. We are delighted to receive a 5 star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Great friendly service

Friendly helpful honest service
Can’t fault them

November 7, 2023
ATS Euromaster - Dorchester logo

Reply from ATS Euromaster - Dorchester

Hi steven rowell, thank you so much for your positive review about ATS Euromaster!

Rated 5 out of 5 stars

Team work

Well what can I say, twice in a month my tyres decided to cause me trouble, so on the phone I go to. A time to suit me was arranged just what you need in a busy schedule. On arrival I was greeted with a smile they even remembered me from last time how important is human connection 😃 anyway a tricky little problem was soon solved by using team work. Thank you guys once again

October 30, 2023
Unprompted review
ATS Euromaster - Dorchester logo

Reply from ATS Euromaster - Dorchester

Hi Barbara Davis, we really appreciate your positive review! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Chris and his team I spot on workers…

Chris and his team I spot on workers when it comes to no no way around tires and brakes and steering on your car or vehicle I will recommend Chris and Dan at Dorchester ATS to go there for any tires and break issues good bunch of lads

October 10, 2023
Unprompted review
ATS Euromaster - Dorchester logo

Reply from ATS Euromaster - Dorchester

Hi Simon Honnor, thank you for taking the time to leave a review for us at ATS Euromaster. We are delighted to receive a 5 star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

The staff went above what I expected…

The staff went above what I expected for customer service.

August 13, 2023
ATS Euromaster - Dorchester logo

Reply from ATS Euromaster - Dorchester

Hi Peter Walker, we are very happy to have provided you with such a positive experience! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Excellent service from DAN and MARTIN at the DORCHESTER

I had new tyres and new shockabsorbers fitted by DAN and MARTIN at the DORCHESTER centre on 1/8/23 and their service was truly excellent .

They went above and beyond the call of duty and are a credit and an excellent advert for ATS .

PLEASE congratulate both DAN and MARTIN for us

Dr Path
Dr Reck

August 1, 2023
Unprompted review
ATS Euromaster - Dorchester logo

Reply from ATS Euromaster - Dorchester

Hello Doctor Anne Reck, thank you for sharing your positive experience! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Fantastic at both Bridport and…

Fantastic at both Bridport and Dorchester. A light had been left on inside the car which resulted twice in a flat battery. Despite my arriving at both depots around closing time the problem was solved almost immediately.

July 18, 2023
Unprompted review
ATS Euromaster - Dorchester logo

Reply from ATS Euromaster - Dorchester

Hi tony, we are very happy to have provided you with such a positive experience! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Quick

Quick, friendly, helpful

March 7, 2023
ATS Euromaster - Dorchester logo

Reply from ATS Euromaster - Dorchester

Hello Alan, thank you for sharing your positive experience! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Great customer service

Welcoming staff who are never too busy to help. Due to difficulty in getting online booking, the staff at Dorchester ordered my tyre and fitted it in time for my MOT.

February 27, 2023
ATS Euromaster - Dorchester logo

Reply from ATS Euromaster - Dorchester

Hello Violet White, thank you for sharing your positive experience! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Professional approach to an everyday…

Professional approach to an everyday event.

November 19, 2022
ATS Euromaster - Dorchester logo

Reply from ATS Euromaster - Dorchester

Hello R M Greet, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Friendly knowledgeable staff

Friendly knowledgeable staff - recommended new tyre pressures which should save me some tyre life. Will be using this garage again!

November 24, 2022
ATS Euromaster - Dorchester logo

Reply from ATS Euromaster - Dorchester

Hello robert, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Efficient Service

Had to rearrange appointment and they were able to fit me in just when I requested it, then a speedy and efficient tyre replacement. The only problem was with the card payment machine which wouldn’t accept either of my cards so manager had to phone me the following day for me to make the payment.

November 2, 2022
ATS Euromaster - Dorchester logo

Reply from ATS Euromaster - Dorchester

Hello Customer March, thank you for sharing your positive experience! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

I bought two Michelin tyres through…

I bought two Michelin tyres through Blackcircles and had them fitted by ATS in Dorchester. I believe this is probably the fourth time I’ve done this now for previous cars and always find ATS do a great job, the staff are extremely professional and friendly.

October 28, 2022
ATS Euromaster - Dorchester logo

Reply from ATS Euromaster - Dorchester

Hello Guy H, we strive for 100% satisfaction, and it is great to see you had such a positive experience at ATS Euromaster Ltd. Kind Regards, ATS Euromaster

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look