Sam, the manger/team leader was under a lot of stress and pressure being short staffed but managed to maintain professionalism and excellent customer service despite being extremely busy and having to... See more
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Amazing service ,competitive prices . Sam went above and beyond to help me Get my car fixed after it was dangerously bodged together by a rookie mechanic , I can honestly say this particular store... See more
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I always feel welcome by the staff, no matter how busy they may be and they are usually very busy, they have always been forthcoming with advice about my vehicle and if they feel they cannot complete... See more
I had car checked over & the mechanic said it needed whole exhaust..guy on reception went all out to get me the part which wasnt easy considering it's French & not many in this country..booked it in... See more
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Company details
About ATS Euromaster - Haverhill
Written by the company
Tyres, MOTs & Vehicle Services at ATS Euromaster
At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price.
ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.
When you come to ATS Euromaster, you get:
- More than 50 years experience
- Tyre brands known and trusted the world over
- More than 235 centres across the UK
- Access to the 14-country strong Euromaster network
- A guarantee on parts and services provided
- OEM or better parts used at all times
Choose from some of the world’s most trusted tyre brands for your vehicle, or see the full range of car tyres available. You can also find cheap tyres with our range of stock clearance tyres including leading brands such as Michelin, Pirelli, Continental and more! If you're looking for a specific type of tyre we also offer winter tyres, all season tyres and run flat tyres.
Our highly-skilled technicians are also happy to provide you with a wide selection of car services that help keep your car happy, healthy and roadworthy. You can book your MOT or next car service online with hourly appointments available.
Contact info
Unit 25D, Rookwood Way, CB9 8PB, Haverhill, Suffolk, United Kingdom
- +441440714815
4.4
Excellent
155 reviews
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Let down terriblely
Having booked both of our Cars months ago for both MOT and service we arrived on Tuesday the 2 of June at the Haverhill branch in Suffolk to find the garage had been closed for two weeks!
I find it astonishing that no one called to advise us that they we’re closing and would not be able to carey out the work booked so many months before.
We always found those working in that garage to be very able, helpful and professional. Ours Cars we’re always service well. We are sorry all of them have last their jobs. What a shame!!
June 2, 2026
Unprompted review
One of the front office staff was very…
One of the front office staff was very rude.
November 27, 2025
Do not have a m o t done took van in on…
Do not have a m o t done took van in on the 12 3 26 failed on two little side lights and worn trye which I done the next day And phoned up to rebook it in but guess wot they couldn't fit it in until the 28th of the same month and you have to pay extra for retest which is a scam Phoned their head office very unhelpful ignorant person of no help so took van in for second test the stupid test man tried to change which trye was worn out on first mot it was the offside trye and today he tried saying it was the other one wot a bunch of idiots in the end had to swear at him and he passed it
March 28, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
good guys under work pressure due to shortage of staff
I was lucky to actually get hold of someone on the phone at the Haverhill branch, who gave me a quote and booked my car in at short notice. There appears to be a constant shortage of staff in the branch and the few people working there are running around like blue ar.. flies to cover all the work. The guys there are doing their best to sort things out.
February 10, 2026
Reply from ATS Euromaster - Haverhill
M.Heuring,
We appreciate you taking the time to leave us your feedback. We're happy to hear that someone was able to assist you and book your car in. We acknowledge your comments regarding staffing levels and want to assure you that we are working to improve this.
ATS Euromaster
Great guys
Great guys, busy, efficient and respectful. Love going there to get my vehicle done, as I can trust them and know my car is in good hands.
January 20, 2026
Reply from ATS Euromaster - Haverhill
Miss Williamson,
We're happy to hear that you find our team efficient and respectful. We appreciate you trusting us with your vehicle and are glad you feel it's in good hands.
ATS Euromaster
Great service
Trouble with car late afternoon on a Friday. Managed to get to them and they were good enough to look at it within 10 minutes and provided a quote for the work needed. Had to leave it with them and they did the work the next day for us. Great service, friendly staff. Will definitely use them again. Highly recommended.
January 19, 2026
Reply from ATS Euromaster - Haverhill
AW,
We're happy we could assist you with your car trouble on a Friday afternoon. It's great to know that we provided a fast diagnosis and completed the repair the next day. We appreciate your recommendation and are glad you were satisfied with our friendly service.
ATS Euromaster
Reply from ATS Euromaster - Haverhill
Mrs Violeta Vilsan,
We're happy to hear that you received good service and that it was completed quickly. Thank you for your positive feedback!
ATS Euromaster
I am not satisfied with the service…
I am not satisfied with the service provided. The service took approximately 4 hours and I was charged £311, however the engine-side noise is still present and has not been resolved.
Given the time spent and the cost of the service, I expected a thorough diagnosis and a clear outcome. No satisfactory explanation was provided as to why the issue remains or what further action is required.
This experience does not meet reasonable service expectations. I am requesting a proper review of the work carried out and an appropriate resolution to the unresolved issue.
January 16, 2026
Reply from ATS Euromaster - Haverhill
Paula Dias,
We appreciate your kind words and are glad you found our team efficient. Thank you for your feedback!
ATS Euromaster
Excellent as Always
Sam and his team completed my MoT, honestly, efficiently and without fuss, I wouldn't take my car anywhere else.
December 29, 2025
Reply from ATS Euromaster - Haverhill
Les,
We're happy to hear that your MoT experience was honest and efficient. It's great to know you wouldn't take your car anywhere else. Thank you for your feedback!
ATS Euromaster
Fantastic Team
As always, fantastic customer service. So helpful, and go above and beyond to provide the best service possible even when under pressure with being short staffed.
December 17, 2025
Reply from ATS Euromaster - Haverhill
Gemma C,
We appreciate you taking the time to share your kind words. We are happy to hear that our team was helpful and provided excellent service. Thank you!
ATS Euromaster
Always happy to help and a friendly welcome.
Always a friendly welcome, efficient, and great customer service. Sam runs a great ATS centre.
November 29, 2025
Reply from ATS Euromaster - Haverhill
Jeannette Pollard,
We're happy to hear that you find our team friendly and efficient! We appreciate your kind words and are glad you enjoyed your experience with us.
ATS Euromaster
Reply from ATS Euromaster - Haverhill
Cohen,
We appreciate your positive feedback and are so glad that you found our service friendly and helpful with your issues. Thank you!
ATS Euromaster
Sam and his team are very…
Sam and his team at Haverhill are very accommodating, friendly and helpful, I hope they get the recognition they deserve
November 24, 2025
Reply from ATS Euromaster - Haverhill
DJ,
We appreciate your kind words! We are happy to hear that you found our team accommodating, friendly, and helpful. Thank you for acknowledging our efforts.
ATS Euromaster
Reply from ATS Euromaster - Haverhill
COE,
We're glad you found our service good and your booking on time. Thank you for your positive feedback!
ATS Euromaster
Very helpful staff
November 18, 2025
Great price on the tyres and all our…
Great price on the tyres and all our steering problems checked and solved.
October 23, 2025
great service.
November 12, 2025
I always bring my cars here for MOT’s…
I always bring my cars here for MOT’s and they are always, quick, friendly and efficient.
November 4, 2025
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