Had a slow puncture on my Mini, it was sorted within half an hour, kept informed throughout the process. Also, all nuts on all four wheels were drastically too tight, ATS chap loosened then re-torqued... See more
Company replied
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The whole process went well from ordering online to having the tyres fitted. The shift of date did not prevent me giving a good review overall. Will definitely consider using again although the narr... See more
Company replied
Needed new front tyres, guy we dealt with was very helpful, knowledgeable and professional. We have used ATS in the past and would recommend them for service and price.
Pete the manager was helpful. Unfortunately we had to wait an hour for the correct battery to be delivered, otherwise we would have given 5 stars.
Company replied
Company details
About ATS Euromaster - Shrewsbury
Written by the company
Tyres, MOTs & Vehicle Services at ATS Euromaster
At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price.
ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.
When you come to ATS Euromaster, you get:
- More than 50 years experience
- Tyre brands known and trusted the world over
- More than 235 centres across the UK
- Access to the 14-country strong Euromaster network
- A guarantee on parts and services provided
- OEM or better parts used at all times
Choose from some of the world’s most trusted tyre brands for your vehicle, or see the full range of car tyres available. You can also find cheap tyres with our range of stock clearance tyres including leading brands such as Michelin, Pirelli, Continental and more! If you're looking for a specific type of tyre we also offer winter tyres, all season tyres and run flat tyres.
Our highly-skilled technicians are also happy to provide you with a wide selection of car services that help keep your car happy, healthy and roadworthy. You can book your MOT or next car service online with hourly appointments available.
Contact info
Lancaster Road, Harlescott, SY1 3LG, Shrewsbury, Shropshire, United Kingdom
- +441743443954
4.2
Great
25 reviews
Asks customers to review
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Ignore offers and use a proper garage
Booked on line and paid in advance. They couldn’t complete the job because they couldn’t undo the bolts for wheel alignment. Wheel alignment was on offer which now means another garage needs to do the wheel alignment and I’m out of pocket. I WILL be making a claim against you for loss of bargain. Appalling customer service. Never again.
February 3, 2025
Unprompted review
Polite,helpful & great customer service.
January 23, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Pete the manager was helpful.
Pete the manager was helpful.
Unfortunately we had to wait an hour for the correct battery to be delivered, otherwise we would have given 5 stars.
November 29, 2024
Reply from ATS Euromaster - Shrewsbury
Thanks for taking the time to review us. We really value your feedback and hope to see you again soon! Kind Regards, ATS Euromaster
Excellent service as always
Excellent service as always. Staff as friendly and helpful as ever. Another first class experience.
November 19, 2024
Reply from ATS Euromaster - Shrewsbury
Hi C J Kennedy, we are very happy to have provided you with such a positive experience! Kind Regards, ATS Euromaster
Customer service was outstanding
Customer service was outstanding. My car is driving superbly, I love it! Thank you!
September 20, 2024
New tyres
Needed new front tyres, guy we dealt with was very helpful, knowledgeable and professional. We have used ATS in the past and would recommend them for service and price.
September 19, 2024
Swift and Efficient
It was easy to make the appointment online and the work was carried out quickly and without fuss. We drove away with our A/C working again. Great service
July 8, 2024
Reply from ATS Euromaster - Shrewsbury
Hello Keith Turner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at ATS Euromaster Ltd. Kind Regards, ATS Euromaster
Friendly and efficient service.
June 27, 2024
Reply from ATS Euromaster - Shrewsbury
Thank you for taking the time to evaluate us, we really appreciate your 5 Star rating! Kind Regards, ATS Euromaster
Reply from ATS Euromaster - Shrewsbury
Thank you for taking the time to evaluate us, we really appreciate your 5 Star rating! Kind Regards, ATS Euromaster
Excellent service from the team
Excellent service from the team , they managed to fit me in two days earlier than slot booked , great service 👍
May 21, 2024
Reply from ATS Euromaster - Shrewsbury
Hello Steven bright, thank you for sharing your positive experience! Kind Regards, ATS Euromaster
prompt done quickly
May 17, 2024
Reply from ATS Euromaster - Shrewsbury
Hello W D Vaughan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at ATS Euromaster Ltd. Kind Regards, ATS Euromaster
Clear advice given in words a lay…
Clear advice given in words a lay person understands. Prompt and done on time.
April 19, 2024
Reply from ATS Euromaster - Shrewsbury
Hi Linda Lishman, thank you for taking the time to leave a review for us at ATS Euromaster. We are delighted to receive a 5 star rating! Kind Regards, ATS Euromaster
Great 😃
Arrived just before the time stated and they got straight on to the job , polite and prompt
March 28, 2024
Reply from ATS Euromaster - Shrewsbury
Hi James, we are very happy to have provided you with such a positive experience! Kind Regards, ATS Euromaster
Harlescott ATS…
Harlescott ATS couldn’t be friendlier or more knowledgeable, they are my go to for tyres& brake issues
March 28, 2024
Reply from ATS Euromaster - Shrewsbury
Hi Michael Horrell, thank you so much for your positive review about ATS Euromaster!
Reply from ATS Euromaster - Shrewsbury
Hello Mrs capewell-hughes, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, ATS Euromaster
Overcharged
The price for front wheel alignment online was £52 with no indication whatsoever that it was a special online price. When I turned up and after they performed the work, I was charged £55. They said, in the centre, that if I wanted the four-wheel alignment, they would do this for the £70 online price so I assumed they would be offering the online price for the two-wheel alignment as well.
I spoke to customer services who said the above was okay in their eyes!!!
I shall not use ATS again
@after receiving the reply from ATS@: How about instead of you 'taking the opportunity to improve" you take the opportunity to make good!!!
December 15, 2023
Unprompted review
Reply from ATS Euromaster - Shrewsbury
We are very disappointed to learn of your experience with us but will take this opportunity to improve. If you have submitted a formal complaint to ATS Euromaster Ltd we will respond to this in due course. Kind Regards, ATS Euromaster
Had a slow puncture on my Mini
Had a slow puncture on my Mini, it was sorted within half an hour, kept informed throughout the process. Also, all nuts on all four wheels were drastically too tight, ATS chap loosened then re-torqued to correct spec. Can’t fault the lads.
November 6, 2023
Unprompted review
Reply from ATS Euromaster - Shrewsbury
Hi Ben, we really appreciate your positive review! Kind Regards, ATS Euromaster
Superb service
Superb service, re-gassed my cars air conditioning in under an hour. Very pleased with the service given, many thanks.
September 18, 2023
Reply from ATS Euromaster - Shrewsbury
Hi Lee, thank you so much for your positive review about ATS Euromaster!
Price was good for a A/C recharge
July 5, 2023
Reply from ATS Euromaster - Shrewsbury
Hello Russell, thank you for this wonderful 5 star review! Kind Regards, ATS Euromaster
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