ATS Euromaster - Sutton in Ashfield Reviews 

24
TrustScore 4.5 out of 5

4.4

Unit B, Sockmine Business Park, Coxmoor Road, NG17 5LA Sutton in Ashfield, Nottinghamshire, GB


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Rated 5 out of 5 stars

Great Customer Service from Josh and Conor at ATS Sutton-in-Ashfield- great value service, better and more reasonably priced than Main Dealer. They noticed a screw in my rear tyre which could've... See more

Company replied

Rated 5 out of 5 stars

Visited the Sutton in Ashfield branch for the first time today for an MOT, the garage and customer waiting area and workshop were immaculate and warm. Greeting and service was first class. The knowl... See more

Rated 5 out of 5 stars

Very professional and welcoming happy to serve you. all staff are fully forthcoming with diagnostic facts and go above and beyond to make sure you understand everything Highly recommended in fact... See more

Company replied

Rated 5 out of 5 stars

Friendly and professional service. We used them last year for our car's MOT and did the same this year. Both times service was great, very good communication over the phone and very friendly staff. I... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service

About ATS Euromaster - Sutton in Ashfield

Written by the company

Tyres, MOTs & Vehicle Services at ATS Euromaster 

At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price.

ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.

When you come to ATS Euromaster, you get:

  • More than 50 years experience
  • Tyre brands known and trusted the world over
  • More than 235 centres across the UK
  • Access to the 14-country strong Euromaster network
  • A guarantee on parts and services provided
  • OEM or better parts used at all times

 

Choose from some of the world’s most trusted tyre brands for your vehicle, or see the full range of car tyres available.  You can also find cheap tyres with our range of stock clearance tyres including leading brands such as Michelin, Pirelli, Continental and more! If you're looking for a specific type of tyre we also offer winter tyres, all season tyres and run flat tyres.

Our highly-skilled technicians are also happy to provide you with a wide selection of car services that help keep your car happy, healthy and roadworthy. You can book your MOT or next car service online with hourly appointments available.


Contact info

  • Unit B, Sockmine Business Park, Coxmoor Road, NG17 5LA, Sutton in Ashfield, Nottinghamshire, United Kingdom

  • +441623627065

4.4

Excellent

TrustScore 4.5 out of 5

24 reviews

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4.4

All reviews

(24)

6,417 reviews in the last 12 months

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Rated 5 out of 5 stars

Sutton in Ashfield 5 Stars

Visited the Sutton in Ashfield branch for the first time today for an MOT, the garage and customer waiting area and workshop were immaculate and warm. Greeting and service was first class. The knowledge and interest in all things cars showed through. I’m newish to area but would recommend to f&f’s many thanks to you both.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service - Josh at ATS…

Great Customer Service from Josh and Conor at ATS Sutton-in-Ashfield- great value service, better and more reasonably priced than Main Dealer.
They noticed a screw in my rear tyre which could've let me down so decided to have both rear tyres replaced due to their value pricing.
Go to place now for all my cars needs.
Digital Inspection sheet sent via email detailing all the work carried out and work needed - Excellent.
I'm in Club 60 and got treated really well by Josh the manager and his technician who carried out the service.
Recommending to my family and friends via Facebook.

November 27, 2024
ATS Euromaster - Sutton in Ashfield logo

Reply from ATS Euromaster - Sutton in Ashfield

Hello Julian Howard, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Friendly and professional service

Friendly and professional service. We used them last year for our car's MOT and did the same this year. Both times service was great, very good communication over the phone and very friendly staff. I would definitely recommend them.

October 8, 2024
ATS Euromaster - Sutton in Ashfield logo

Reply from ATS Euromaster - Sutton in Ashfield

Hello Iga Westwell, thank you for sharing your positive experience! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

absolutely brilliant service

absolutely brilliant service! true honest gents, will use again

September 6, 2024
ATS Euromaster - Sutton in Ashfield logo

Reply from ATS Euromaster - Sutton in Ashfield

Hi elizabeth golding we are very happy to have provided you with such a positive experience that earned a 5 Star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

MOT Appointment

Apart from a bit of confusion over the parking for ATS the service was excellent.

July 18, 2024
ATS Euromaster - Sutton in Ashfield logo

Reply from ATS Euromaster - Sutton in Ashfield

Hello Helen, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

very good service and a really good…

very good service and a really good price. thank you

June 27, 2024
ATS Euromaster - Sutton in Ashfield logo

Reply from ATS Euromaster - Sutton in Ashfield

Hello Paul, thank you for sharing your positive experience! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Excellent service

Excellent service

June 12, 2024
ATS Euromaster - Sutton in Ashfield logo

Reply from ATS Euromaster - Sutton in Ashfield

Hi andy grosse, we really appreciate your positive review! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Really helpful

Really helpful, had a warning light come on and mechanic was very helpful and reassuring.

May 20, 2024
ATS Euromaster - Sutton in Ashfield logo

Reply from ATS Euromaster - Sutton in Ashfield

Hi Lindsey Gigg we are very happy to have provided you with such a positive experience that earned a 5 Star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

everything on time

I recommend, nice service

May 1, 2024
ATS Euromaster - Sutton in Ashfield logo

Reply from ATS Euromaster - Sutton in Ashfield

Hi Andrzej / Andrew, we really appreciate your positive review! Kind Regards, ATS Euromaster

Rated 4 out of 5 stars

Friendly helpful staff and comfortable waiting area…

Friendly helpful staff and comfortable clean waiting area. Went in for Aircon Regas and ATS provided a free vehicle health check to my email address. Appoint time honored and it took just over an hour for the procedure and I was pleased with the experience and results. Good value

April 25, 2024
ATS Euromaster - Sutton in Ashfield logo

Reply from ATS Euromaster - Sutton in Ashfield

Hi, we appreciate your 4 Star rating, as we are always looking for ways to improve. We hope to see you again soon and earn a 5 star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

very modern garage

very modern garage , very clean, comfortable seating area , can't fault anything really..

March 26, 2024
ATS Euromaster - Sutton in Ashfield logo

Reply from ATS Euromaster - Sutton in Ashfield

Hello raymond, thank you for this wonderful 5 star review! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Very professional and welcoming happy…

Very professional and welcoming happy to serve you. all staff are fully forthcoming with diagnostic facts and go above and beyond to make sure you understand everything

Highly recommended in fact already recommended and person has also used you .

February 24, 2024
ATS Euromaster - Sutton in Ashfield logo

Reply from ATS Euromaster - Sutton in Ashfield

Hello Mark, thank you for this wonderful 5 star review! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Very friendly and great service

Very friendly and great service. l Would highly recommend!

February 16, 2024
ATS Euromaster - Sutton in Ashfield logo

Reply from ATS Euromaster - Sutton in Ashfield

Hi Daniam Kowalski, thank you for taking the time to leave a review for us at ATS Euromaster. We are delighted to receive a 5 star rating! Kind Regards, ATS Euromaster

Rated 1 out of 5 stars

booked van in to have a new tyre drove…

booked van in to have a new tyre drove all the way on a flat to get told by some greasy bugger that they didnt bother ordering it

February 13, 2024
Unprompted review
ATS Euromaster - Sutton in Ashfield logo

Reply from ATS Euromaster - Sutton in Ashfield

Thank you for taking the time to review us. We really regret to hear that you had a negative experience with us - and we apologise for this. If you have submitted a formal complaint to ATS Euromaster Ltd we will respond to this in due course. Kind Regards, ATS Euromaster

Rated 1 out of 5 stars

Awful Service at Sutton Branch

Purchased and booked winter tyres to be fitted through the Sutton site, my booking got delayed due to the tyres not arriving for another week which was fine. I arrived on my booking date and time and the tyres where not at the site and I was told they had never been ordered. After calling around 25 times in 2 days I finally got through and asked for a refund as there was no confirmed date of my tyres arriving.

Its been 2 weeks and the Refund still isnt in our accoun.

December 4, 2023
Unprompted review
ATS Euromaster - Sutton in Ashfield logo

Reply from ATS Euromaster - Sutton in Ashfield

Thank you for taking the time to review us. We strive for excellence, and are very disappointed to hear that you received anything less. If you have submitted a formal complaint to ATS Euromaster Ltd we will respond to this in due course. Kind Regards, ATS Euromaster

Rated 1 out of 5 stars

Took payment never ordered the tyres and will not refund the payment

We recently encountered a frustrating issue with our tyre purchase. After completing an online payment and scheduling a fitting appointment at the Sutton branch for the 14th of December, we were dismayed to discover upon our arrival that the tyres hadn't even been ordered. Despite assurances that we would be contacted once the tyres were available, no such communication was received, and our repeated attempts to reach out via phone were met with no response. As a result of these challenges, we were compelled to initiate a claim through our credit card company on the 4th of January to seek a refund for this unsatisfactory service.

December 14, 2023
Unprompted review
ATS Euromaster - Sutton in Ashfield logo

Reply from ATS Euromaster - Sutton in Ashfield

Hello Chris Pass, we are really disappointed to see your low star rating. We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was less than satisfactory. If you have submitted a formal complaint to ATS Euromaster Ltd we will respond to this in due course. Kind Regards, ATS Euromaster

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