ATS Euromaster - Weston Super Mare Reviews 

45
TrustScore 4 out of 5

4.1

Aisecome Way, BS22 8NA Weston-Super-Mare, North Somerset, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

MoT and brake fluid change. The work was undertaken on time and at a reasonable price. Would be 5 stars except I don't particularly like being called 'buddy' or 'bud'. Perhaps its my age, but it doesn... See more

Company replied

Rated 5 out of 5 stars

Would like to say thanks again for such a fast polite and professional service and how much of hard working gentleman he was! Would recommend! the work order was 01642598 if you could thank the gentle... See more

Company replied

Rated 5 out of 5 stars

I can't rate these guys more. I've had a really tough Jan financially and their advice saved me lots meaning I could relax. They have been super flexible and understanding not trying to up sell. So ap... See more

Company replied

Rated 5 out of 5 stars

Cannot fault this site in any way. I went in to get my tracking checked, turned out its spot on and wasn't charged a penny. The fella explained everything and was so polite and nothing was any proble... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service

About ATS Euromaster - Weston Super Mare

Written by the company

Tyres, MOTs & Vehicle Services at ATS Euromaster 

At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price.

ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.

When you come to ATS Euromaster, you get:

  • More than 50 years experience
  • Tyre brands known and trusted the world over
  • More than 235 centres across the UK
  • Access to the 14-country strong Euromaster network
  • A guarantee on parts and services provided
  • OEM or better parts used at all times

 

Choose from some of the world’s most trusted tyre brands for your vehicle, or see the full range of car tyres available.  You can also find cheap tyres with our range of stock clearance tyres including leading brands such as Michelin, Pirelli, Continental and more! If you're looking for a specific type of tyre we also offer winter tyres, all season tyres and run flat tyres.

Our highly-skilled technicians are also happy to provide you with a wide selection of car services that help keep your car happy, healthy and roadworthy. You can book your MOT or next car service online with hourly appointments available.


Contact info

  • Aisecome Way, BS22 8NA, Weston-Super-Mare, North Somerset, United Kingdom

  • +441934418947

4.1

Great

TrustScore 4 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(45)

6,418 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cannot fault this site in any way

Cannot fault this site in any way. I went in to get my tracking checked, turned out its spot on and wasn't charged a penny. The fella explained everything and was so polite and nothing was any problem. I'm definitely taking in donuts next time I pass

November 27, 2024
Unprompted review
ATS Euromaster - Weston Super Mare logo

Reply from ATS Euromaster - Weston Super Mare

Hello NG, thank you for this wonderful 5 star review! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

very friendly staff

very friendly staff
could'nt be more helpfull

November 7, 2024
ATS Euromaster - Weston Super Mare logo

Reply from ATS Euromaster - Weston Super Mare

Hi Karl, we are very happy to have provided you with such a positive experience! Kind Regards, ATS Euromaster

Rated 4 out of 5 stars

MoT and brake fluid change

MoT and brake fluid change. The work was undertaken on time and at a reasonable price. Would be 5 stars except I don't particularly like being called 'buddy' or 'bud'. Perhaps its my age, but it doesn't make the speaker sound very professional.

October 15, 2024
ATS Euromaster - Weston Super Mare logo

Reply from ATS Euromaster - Weston Super Mare

Hi, we appreciate your 4 Star rating, as we are always looking for ways to improve. We hope to see you again soon and earn a 5 star rating! Kind Regards, ATS Euromaster

Rated 1 out of 5 stars

ATS Euromaster Weston Super Mare

I was charged over £600 for two EV Michelin tyres and my car was fitted with two budget 'Triangle' tyres. The employees probably thought I wouldn't notice/question as I'm female! I have been in contact with the ATS Euromaster customer service team who advised me to fill out an online complaint form and still no response 12 days later! I will now be pursuing with trading standards/the motor ombudsman.

September 25, 2024
Unprompted review
ATS Euromaster - Weston Super Mare logo

Reply from ATS Euromaster - Weston Super Mare

Thank you for taking the time to review us. We really regret to hear that you had a negative experience with us - and we apologise for this. If you have submitted a formal complaint to ATS Euromaster Ltd we will respond to this in due course. Kind Regards, ATS Euromaster

Rated 1 out of 5 stars

Unfortunately

Unfortunately, I was charged for a regas
and Air con recharge that was either not done or not done correctly. I tried to book myself back in for the garage to re-check but the garage was not interested and told me I probably had a leak. Anyway several weeks later I booked in with an Air con specialist, they told me that the pressure was low (definitely to low to have been regassed) The system was cleaned, vacuumed, pressure tested and no leak evident I am a good two weeks on and Air Con is working perfectly. Unfortuanltely for ATS this experience has left a sour taste, not because the initial regas was not done properly but because when I raised it with them they were simply not prepared to look at it or even consider they may not have done it correctly. Had they booked me in and rechecked my car this could have been a very different review. I have logged a formal complaint and requested a refund and am awaiting the outcome. My complaint was sent and receipt acknowledged on the 23rd of July as of today 15th of August I have heard nothing in reply . Awful service

May 11, 2024
ATS Euromaster - Weston Super Mare logo

Reply from ATS Euromaster - Weston Super Mare

Thank you for taking the time to review us. We really regret to hear that you had a negative experience with us - and we apologise for this. If you have submitted a formal complaint to ATS Euromaster Ltd we will respond to this in due course. Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Good service.

Did four tyres and tracking in 30 minutes. Plus they got rare tyres for my other car that nobody else seems to able to find. When you book your car in for 3 o'clock it's done at 3 o'clock. Very impressed.

June 18, 2024
ATS Euromaster - Weston Super Mare logo

Reply from ATS Euromaster - Weston Super Mare

Hello Nicholas Evans, we strive for 100% satisfaction, and it is great to see you had such a positive experience at ATS Euromaster Weston Super Mare. Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Convenient and proffesional service

Convenient and proffesional service , with all work booked completed in good time.

Didn't attempt to upsell anything either , which is great.

June 7, 2024
ATS Euromaster - Weston Super Mare logo

Reply from ATS Euromaster - Weston Super Mare

Hello C Jackson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at ATS Euromaster Weston Super Mare. Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Had my aircon regassed at…

Had my aircon regassed at Weston-super-Mare, now freezing cold again. very happy with the service I received and friendly staff.

May 14, 2024
ATS Euromaster - Weston Super Mare logo

Reply from ATS Euromaster - Weston Super Mare

Hello mr mac, thank you for this wonderful 5 star review! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Good Job

Polite, friendly and got the job done in good time.

March 26, 2024
ATS Euromaster - Weston Super Mare logo

Reply from ATS Euromaster - Weston Super Mare

Hi Susan, we are very happy to have provided you with such a positive experience! Kind Regards, ATS Euromaster

Rated 1 out of 5 stars

Poor customer service

I booked through Black Circles at ATS Euromaster in Weston Super Mare 19 March 2024. Appalling attitude and customer service at this location. I asked for tracking to be included in the price I paid to Black Circles. The staff at ATS said they didn't want to do the tracking as they accused me of constantly watching and filming them. The sentry mode was on but I was certainly not constantly filming them. If they were going to be offended or have hurt feelings because of this then they should ask the customer to switch off sentry mode? Also it does make you wonder what they are doing if they were concerned about an activity I could have done simply by watching the tyre fitter from the waiting room, from where it is possible to watch the staff at work Really bad attitude and rude towards customers, I would not recommend ATS Euromaster to anyone.

March 19, 2024
Unprompted review
ATS Euromaster - Weston Super Mare logo

Reply from ATS Euromaster - Weston Super Mare

We are very disappointed to learn of your experience with us but will take this opportunity to improve. If you have submitted a formal complaint to ATS Euromaster Ltd we will respond to this in due course. Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Excellent service

Excellent service , very polite, personable and professional

January 30, 2024
ATS Euromaster - Weston Super Mare logo

Reply from ATS Euromaster - Weston Super Mare

Hello Olivia Gorton, thank you for this wonderful 5 star review! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

I can't rate these guys more

I can't rate these guys more. I've had a really tough Jan financially and their advice saved me lots meaning I could relax. They have been super flexible and understanding not trying to up sell. So appreciated the cracking customer service 😄

January 17, 2024
ATS Euromaster - Weston Super Mare logo

Reply from ATS Euromaster - Weston Super Mare

Hi lonjg, thank you for taking the time to leave a review for us at ATS Euromaster. We are delighted to receive a 5 star rating! Kind Regards, ATS Euromaster

Rated 1 out of 5 stars

Avoid at all costs

Absolutely useless fitted two new tyres by the time I got on motorway warning light for low pressure came on then pressure dropped rapidly until had to stop on hard shoulder, once back to complain was told I had to go to main dealership to get it repaired as valve was leaking. Avoid they have absolutely no idea

January 3, 2024
Unprompted review
ATS Euromaster - Weston Super Mare logo

Reply from ATS Euromaster - Weston Super Mare

Thank you for taking the time to review us. We strive for excellence, and are very disappointed to hear that you received anything less. If you have submitted a formal complaint to ATS Euromaster Ltd we will respond to this in due course. Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

It was my time in this garage but I am…

It was my time in this garage but I am very positively surprised and I am going to come back.

November 21, 2023
ATS Euromaster - Weston Super Mare logo

Reply from ATS Euromaster - Weston Super Mare

Hi Matt, we really appreciate your positive review! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Very friendly and helpful service

Very friendly and helpful service. Many thanks to the assistant who pushed my car when it wouldn't start

November 13, 2023
ATS Euromaster - Weston Super Mare logo

Reply from ATS Euromaster - Weston Super Mare

Thank you for taking the time to evaluate us, we really appreciate your 5 Star rating! Kind Regards, ATS Euromaster

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look