au-rik.com Reviews 34

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Order paid, products never shipped. No response on my emails and now website is offline. Scam, lost 22 euro's and more important my faith in online shoppig.

Rated 1 out of 5 stars

The "Luxury" Memory Foam tips for AirPods are horrible. They are made very cheaply, started falling apart the first time I wore them, and the sound quality with each and every size tip I tried was hor... See more

Rated 5 out of 5 stars

I’ve had these earbuds for about 3 months and I gotta say wow. First off these memory foam earbuds are really comfortable in my ears. They just sit snug in there and feel like they’ll never fall off.... See more

Rated 1 out of 5 stars

Ordered from them two weeks ago, haven’t received shipping confirmation. Tried emailing them on the only email listed on their website, the email doesn’t exist.. F-ING SCAM! Do not order from this pie... See more

Company details

  1. Hi-fi shop

Information provided by various external sources

Based in Melbourne, we are committed in providing the best audio accessories.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

34 reviews

5-star
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Rated 1 out of 5 stars

I went in for a second purchase

I went in for a second purchase, as was happy with the pods to be honest. Therefore I spent significantly more on other products, only to realise they have probably gone out of business yet are still taking payments. Scammers! Just kill the site and stop taking money.

March 31, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered from them two weeks ago

Ordered from them two weeks ago, haven’t received shipping confirmation. Tried emailing them on the only email listed on their website, the email doesn’t exist.. F-ING SCAM! Do not order from this piece of 💩 company! Save yourself the headache..

October 19, 2021
Unprompted review
Rated 1 out of 5 stars

I placed in order November 8th 2020 - NO PRODUCT RECEIVED

I placed in order November 8th 2020 . My card was charged immediately rather then when shipped. I received NO notice of shipment and of course NO PRODUCT. I have written both via regular email and via the website -- no answer . I called got no one and then it goes to VM but not before very digitized message makes it sound very much like a scam. And now that I have given them ample time to get Covid caught up with their shipments, it is too late for me dispute the charge on my Credit Card.

April 5, 2021
Unprompted review
Rated 1 out of 5 stars

Not as large as standard Airpods Pro plugs

These are not as large as the standard Airpods Pro plugs. So, even the largest size did not provide a good seal for me. Not even after using them for multiple days.

Too bad, since they stay in my ears better than the standard plugs due to the material used, which is why I was looking forward to using these.

November 15, 2020
Unprompted review
Rated 1 out of 5 stars

Horrible. Cheap Products. All Sales are Final.

The "Luxury" Memory Foam tips for AirPods are horrible. They are made very cheaply, started falling apart the first time I wore them, and the sound quality with each and every size tip I tried was horrible. The stock Apple AirPod tips are way more comfortable and sound 100% better. Be careful - I asked about returning when I was unhappy and found out they do not accept any returns and *ALL SALES ARE FINAL*.

October 22, 2020
Unprompted review
Rated 5 out of 5 stars

I’ve had these earbuds for about 3…

I’ve had these earbuds for about 3 months and I gotta say wow. First off these memory foam earbuds are really comfortable in my ears. They just sit snug in there and feel like they’ll never fall off. Second, they don’t irritate my ears as much as the Apple silicones buds. I can wear them for a good 4 hours before taking them off because my AirPods need a charge. Third, they make the music experience slightly better as they improve the noise cancellation and transparency mode on the AirPods Pro. The price can be a little eye boggling but trust me they’re worth it. 10/10 product.

October 8, 2020
Unprompted review
Rated 1 out of 5 stars

No product, no refund.

Ordered mid-June. 3 months later i haven’t received anything. Contacted customer service over two weeks ago and got no help. Asked for a refund and got no reply since then. Shameful.

September 15, 2020
Unprompted review
Rated 5 out of 5 stars

Noise cancelation improves drastically…

Noise cancelation improves drastically ✅
Products overall quality ✅
Fast expedited shipping ✅
Honestly I can’t say enough good things about this brand
From their products to the costumer service
Thank you guys
I’m so satisfied with the products ,in the beginning I was hesitating to give them a go the ear tips since I got screwed over once before buying online but this has blew me away.
There’s nothing like them on the market. Wow just wow. It’s not only night and day difference comfortable in the ear it also improved the noice cancelling feature that the airpods offer. Not even Apple could get it right with their own products
Thank you aurik! So much 😊
Will definitely buy again!

August 11, 2020
Unprompted review
Rated 5 out of 5 stars

Great product

I got my earbuds and they are much better than the Apple ones. My EarPods pro don’t fall of my ear anymore and sound improved. Delivery was fast and price very reasonable!
Great product!!!

August 7, 2020
Unprompted review
Rated 1 out of 5 stars

Bad quality products and shady business tactics!

I ordered the foam eartips in all sizes as well as the earhooks. I received my order in ~10 days which is alright. The large eartips where the only pair to fit my ears, but the seal was nevertheless really bad with no bass and hissy highs. They're going straight to the bin, unfortunately. The earhooks were ok but they claim that they can be installed quickly without removing the eartips from the AirPods Pro first, but this is not the case. It's quite a hassle, but once you get them on they definitely help keep the AirPods Pro in place. All of these items arrived in packaging that was obviously just some generic Chinese stock that has been cheaply rebranded with stickers. You can find the exact same items lots cheaper on well known online Chinese marketplaces. Au-rik market themselves as a premium brand but there's nothing premium about the products I received, that is, the products don't live up to their marketing claims and the packaging is generic plastic boxes with stickers and plastic bags. I left a review on their site, but they deleted it a few hours later, along with another low-star review I saw earlier today. Returns are not possible. That's shady business tactics and false marketing. I recommend you keep your money.

August 2, 2020
Unprompted review
au-rik.com logo

Reply from au-rik.com

Hey Jesper, we apologise if you are not happy with our product. We recommend using one size ear tip the naturally fits you, it also needs several days of usage to mould into the ears for the best optimum seal. We generally verify our reviews and publish them on our website once a week due to large number of users putting product reviews without purchasing a product, this is why we recommend customers to use Trustpilot. We have recently changed our packaging to better reflect our brand image (you can see images on our product page). Additionally, we ship directly from our supplier from China due to the fact that if we were to ship from our facility in Melbourne, it wouldn't be cost effective for our company and customers as we would have to export them from our supplier and keep the stock in our Melbourne warehouse, it would also take considerably longer for deliveries to reach many countries, especially in Europe. We accept returns and refunds for items that are received faulty due to factory fault or shipping handling. We DO not accept returns for used items if it is not faulty due to sanitary reasons. If you deem your products to be faulty, we are more than happy to provide you a refund or a replacement set.

Rated 5 out of 5 stars

Memory foam for airpod pro

Memory foam for airpod pro

First: My order dispatched quite quickly. No problems at all to get shipped to Sweden, straight to mailbox. Don't know why People blame the Company when it is postal service that sucks.

Important: My first order from a Company promoting on Instagram. Most of them are scams, but I had to try. After I placed the order I read a review on 99mac.se, that calmed me down.

I got the package and tried them! Oh the Feeling! Much better than the original! Had to use small coz of the Pain using bigger of the originals, with these I can use medium and It's a breeze!

These are a must! I totally recomend them! The negativ critique is about shipping, not about the Product or the Company.

August 1, 2020
Unprompted review
Rated 1 out of 5 stars

2 Months to Deliver

I placed the order at the beginning of June. It won’t be until the beginning of August, that’s right 2 months later, that the order comes through. Tell me what good reason there is for air pod tips to take 2 months to get here. At this point idec if they’re good or not. 2. Months.

July 28, 2020
Unprompted review

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