Order paid, products never shipped. No response on my emails and now website is offline. Scam, lost 22 euro's and more important my faith in online shoppig.
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See what reviewers are saying
The "Luxury" Memory Foam tips for AirPods are horrible. They are made very cheaply, started falling apart the first time I wore them, and the sound quality with each and every size tip I tried was hor... See more
I’ve had these earbuds for about 3 months and I gotta say wow. First off these memory foam earbuds are really comfortable in my ears. They just sit snug in there and feel like they’ll never fall off.... See more
Ordered from them two weeks ago, haven’t received shipping confirmation. Tried emailing them on the only email listed on their website, the email doesn’t exist.. F-ING SCAM! Do not order from this pie... See more
Company details
Information provided by various external sources
Based in Melbourne, we are committed in providing the best audio accessories.
Contact info
Australia
- info@au-rik.com
- www.au-rik.com
People also looked at
A great upgrade for the AirPods Pro
A great upgrade for the AirPods Pro. They stay in place really well and are very comfortable
July 27, 2020
Unprompted review
Never received the item
Never received the item. It shipped but was never delivered.
July 27, 2020
Unprompted review
Reply from au-rik.com
Hey Jake we are sorry to hear that, there has been major delays with our previous carrier, this is why we have since changed our logistics company. We are able to send out a new set for you or give you a full refund. Contact us at info@au-rik.com
Product works great !!!
July 23, 2020
Unprompted review
I am unfortunately unable to get a good seal
I am unfortunately unable to get a “good deal” from any of the tips. Strange because I use the mediums from Apple, so I would have expected that if not medium again, small or large would work.
July 23, 2020
Unprompted review
Reply from au-rik.com
Hey Tyler, we are sorry to hear that, the sizes of our ear tips are shown on our website with medium being the same dimensions as the stock silicon tips. Due to the fact that we use memory foam material, it needs some time to be used in order for them to mold to your ears. If you have any other questions, please fell free to contact us.
I never received my purchase.
July 23, 2020
Unprompted review
Reply from au-rik.com
Hey Steve,
We are sorry for the delay, we can send you a full refund on your order or a replacement set with expedited shipping, please contact us at info@au-rik.com
The product kept coming out of my ear
July 21, 2020
Unprompted review
They wear out too quickly and start to…
They wear out too quickly and start to fall apart. Can you send me a replacement set?
July 20, 2020
Unprompted review
Reply from au-rik.com
Hey Brian, we are sorry to hear that, we can send our replacement sent right away free of charge, please contact us through info@au-rik.com and provide us with your order details.
Where are they?
I ordered these a few weeks ago and nothing has shipped
July 20, 2020
Unprompted review
Reply from au-rik.com
Hey Justin, Your order was delivered by our carrier to your shipping address on the 9th of July, 2020. Please see our email to you.
Definitely Not Fine
It was fine. That’s about it.
8/3 - Changing this review, all three tips that were purchased all ripped off of their base when pulling the AirPods Pro out of ear.
July 20, 2020
Unprompted review
Disappointed
First of all, I was not happen with how long it took for me to receive what I purchased form your company. Then the quality of the product was sub-par at best. I will not recommend or order form this company again!
July 20, 2020
Unprompted review
Reply from au-rik.com
Hey Reginald, we are sorry to hear that. We take pride in using premium materials for ALL our products and make sure we satisfy our customers. Due to the epidemic, there has been delays with shipments however we have since changed our shipping process to expedite shipping to many countries such as the US and Canada. Send us an email to our support team at info@au-rik.com if you want a replacement set if you think your product was faulty on arrival.
Comfortable and sound great
Shipping took a long time but now that I finally have them I must say I love them. Perfect fit with the medium size , sounds great and the cleaning brush is a nice touch.
July 3, 2020
Unprompted review
Reply from au-rik.com
Thanks for your feedback Frank! We have since updated our shipping carrier for faster shipping times to the US and Canada!
Have yet to even receive them
Have yet to even receive them, how can I rate them? It’s been almost a month
June 14, 2020
Unprompted review
The shipping is an absolute joke
The shipping is an absolute joke. My order is still in China.
June 14, 2020
Unprompted review
Reply from au-rik.com
Hey Fernando, we dispatched your order in June 3rd and is currently awaiting airline departure from our processing facility in China. We have states on our Shipping Policy that orders to America will take 2-4 weeks to be delivered and might take a little longer due to the effects of the Coronavirus pandemic with international shipping. Your order is on its way, we hope you understand.
It’s been week and I’ve still not…
It’s been week and I’ve still not gotten any update on my delivery.
June 7, 2020
Unprompted review
Reply from au-rik.com
Hey sorry to hear that Angel, our shipping time to the US is around about 2-4 weeks and tracking updates can be slow due to the effects of coronavirus. We have sent you new tracking from our linking carrier and we assure you that you will get your product soon.
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