We've been an occasional customer here for what must be over thirty years. The service and advice has always been first class, and we truly wish that we had more money to spend on our love of audio... See more
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See what reviewers are saying
I had no doubts about the Audiolab 8300 CD having owned other Audiolab products for many years and having read the reviews. I was about to buy locally but then spotted the low price being offered by... See more
Great product and great service. Excellent value for money hifi system from people who know what they are talking about. Post sales telephone assistance both informative and instant. Would recommend b... See more
Outstanding customer service! These guys know their stuff and will respond to your emails very quickly, even late evening on Saturday! They provided me with an honest advice and did not try overs... See more
Company details
Contact info
Creative Audio, 9 Dogpole, SY1 1EN, Shrewsbury, United Kingdom
- sales@audio-express.co.uk
- www.audio-express.co.uk
Long term Cyrus user
As a long term user of Cyrus equipment I was very happy to replace my original system with the Cyrus Lyric, especially at a very favourable price from Creative Audio. Staff were very helpful and a demo was easily arranged using speakers comparable to my own Ruark Crusaders. The Lyric works beautifully with great transparency.
Initially the Lyric was set up for streaming using my iMac computer with dBpoweramp and Asset UPnP. This did work but made me appreciate the disadvantages of using a computer for streaming. I have now purchased a Synology NAS drive and everything is working beautifully.
Very pleased great service from Creative Audio
Got a very competitive price on a pair of Q Acoustics 3050 speakers. Creative Audio were fantastic and even phoned me to confirm my order. Was also able to arrange delivery a week in advance when I was back at home. Delivered with a 1 hour delivery slot. Very pleased also with the speakers which are great.
Great Offer and Service
I was originally going to purchase an ex-demo item but was offered a brand new one for the same reduced price - a very generous offer I couldn't refuse! Free delivery completed the order with excellent service provided throughout.
Excellent company to deal with!
Helpful, informative, very efficient, and very very very good value for money. Couldn't be happier!!
Great customer service
Great customer service, quick delivery and fantastic products to choose from.
They come highly recommended
Excellent service .
Convenient and helpful
Easy to use service and no delay in receiving my equipment - all in pristine condition on arrival.
Creative excellence
I go back to Creative Audio for knowledgeable advice, a good demonstration and a very competitive price. In the hifi business for many years they are a great dealer for Naim and other top end Audio.
Outstanding customer service!!!
Outstanding customer service!!!
(Emails were sent AND received from the company at 9pm!)
Extremely quick delivery!
Would use this company from now on for purchases and advice.
Competitive prices
Competitive prices
Excellent communication and customer service
Q Acoustics 3000 speaker package
Really can’t fault the service, speakers were in stock more than I can say for other suppliers and lots of communication concerning the purchase. Very happy with the experience
Excellent product with an exceptional…
Excellent product with an exceptional price tag to go with it and an outstanding service . I would highly recommend Creative Audio to anyone .
Great company
Great company - kept me informed from questions and order, to delivery. Also offered advice on set up. Would definitely buy from them again.
I purchased some speakers that were…
I purchased some speakers that were reduced
Due to being open box.
They arrived when they were supposed to.
Packaging was excellent.
Speakesr were in brand new condition
And incredible sound
A big thank you to creative audio
First Class Service
Bought a pair of Neat Motive SX3 speakers,before dispatching them I received a call to ensure the amplification I was using was adaquate to drive the speakers (as they are quite demanding of amplification)which I was made aware of prior to ordering by another sales rep from a different store that knows the sound I was after and at the price was told it would be stupid not to purchase!!!
Can't fault Creative Audio for customer service ordering and delivery first time I have used (always a bit dubious of ordering from on line stores but would not hesitate to use again first class service
I place an order for focal aria 906 (…
I place an order for focal aria 906 ( white gloss ) at a very special price with speakers cable and I recieved them by next morning I very love the sound of these speakers and they look very beautiful finished also .
Great customer handling and customer care.
Very professional representatives and a company that has first class systems to support the customer, whether new and inexperienced or an old hand. Probably the best retailer I have experience of. Strongly recommended to anyone.
Excellent products
Excellent products, keen prices, fast delivery. Recommended.
First class service
First class service, with very helpful and polite staff on the telephone. My order arrived exactly when it was supposed to, packed correctly, and was exactly what I wanted. Very many thanks. Highly recommended.
Very helpful
Very helpful.
Its great that we have local independent shops where you can visit and get expert advice and service. The internet will never be able to compete with that.
Fantastic store and great staff.
Thank you very much for an excellent service.
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