We've been an occasional customer here for what must be over thirty years. The service and advice has always been first class, and we truly wish that we had more money to spend on our love of audio... See more
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I had no doubts about the Audiolab 8300 CD having owned other Audiolab products for many years and having read the reviews. I was about to buy locally but then spotted the low price being offered by... See more
Great product and great service. Excellent value for money hifi system from people who know what they are talking about. Post sales telephone assistance both informative and instant. Would recommend b... See more
Outstanding customer service! These guys know their stuff and will respond to your emails very quickly, even late evening on Saturday! They provided me with an honest advice and did not try overs... See more
Company details
Contact info
Creative Audio, 9 Dogpole, SY1 1EN, Shrewsbury, United Kingdom
- sales@audio-express.co.uk
- www.audio-express.co.uk
Dali Alteco C1 speakers delivered very…
Dali Alteco C1 speakers delivered very quickly after order....
Very good service & excellent communication..
Thanks :-)
Highly recommended!!
They ordered my Cyrus pre2dac QX especially from Cyrus, So got the exact product I wanted at their promotional price, arrived ontime and they shipped it all inclusive.
Cannot fault service especially at super web prices.
Don’t be put off when they send you link to pay via the parent co - absolutely fine!
To begin with I thought it odd when it said phone for best price for the speakers I wanted, but this turned out to be a fabulous thing as got a really good deal!!! Very professional, first class service even though I was little hesitant due to being sent a link to parent company to make payment. Arrived really quickly and very well packed (survived the couriers!). Will definitely use again! Thank you!
Great service all round
Excellent service
Faultless service from start to finish
Faultless service from start to finish. Incredibly helpful staff. No rush to complete transaction, all my queries were fully answered. Without question Creative Audio will be the first-stop for my next Hi-Fi purchase. VERY HIGHLY recommended retailer.
Great people to do business with
The team are fantastic and would use …
The team are fantastic and would use them again for sure.
Best regards
Happy shopper
Ordered on line and had a phone call to …
Ordered on line and had a phone call to query something
Delighted with Creative Audio, Shrewsbury
I have been delighted with all aspects of my interactions with Creative Audio. They are client focused, knowledgeable and offer a great service. My wife and I received excellent advice and support in selecting a preamp, CD player and streamer. When we visited their showroom in Shrewsbury they spent time asking questions to find out the kind of system we were looking for, the genres of music we typically played and the type of sound we preferred. Once they had established some parameters they invited us to listen to a range of amps, CD players and speaker systems. Nothing was too much trouble - there was no hard sell, rush or pressure. When we selected our units we felt that we had chosen the equipment that suited our needs, listening requirements and budget. All items were in stock apart from the CD player. So that we could listen to music over the Christmas period they even loaned us their demo CD unit until the Naim CD player that we had ordered arrived in stock. We exchanged a number of emails and they were prompt and efficient in all aspects of their communications as the order was fulfilled. I will certainly use Creative Audio in Shrewsbury for any future needs.
Excellent!
Excellent service,offered me a good deal on the speakers I bought and I received them the next day,could not ask for more.
Great price
Great price, great communication and great customer service. Fast delivery too!
Excellenct service
Excellenct service, quick shipping, defienetly will buy other product from them
Very helpful Cyrus Pre2 DAC Qx
Very helpful, good service, fast delivery, fabulous product!
Loudspeaker buyer
Well stocked and with very knowledgeable and interested people in charge.
Straightforward
Straightforward, helpful advice based on excellent knowledge and expertise.
Great service and value for money
Excellent HiFi online retailer with great prices
Excellent HiFi online retailer with great prices. A thoroughly enjoyable ordering experience with solid customer service and good communication from order to delivery. I would not hesitate in ordering from them again. I will also definitely check their prices before ordering from anywhere else.
Super service,knowledgeable people
Super service,knowledgeable people. Very much the personal touch and good deals. They helped me to build up a perfect system set up.
Speakers arrived in good time and order
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