Audio Express (Creative Audio) Reviews 1,507

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We've been an occasional customer here for what must be over thirty years. The service and advice has always been first class, and we truly wish that we had more money to spend on our love of audio... See more

Rated 5 out of 5 stars

I had no doubts about the Audiolab 8300 CD having owned other Audiolab products for many years and having read the reviews. I was about to buy locally but then spotted the low price being offered by... See more

Rated 5 out of 5 stars

Great product and great service. Excellent value for money hifi system from people who know what they are talking about. Post sales telephone assistance both informative and instant. Would recommend b... See more

Rated 5 out of 5 stars

Outstanding customer service! These guys know their stuff and will respond to your emails very quickly, even late evening on Saturday! They provided me with an honest advice and did not try overs... See more

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4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Highly recommended!!

They ordered my Cyrus pre2dac QX especially from Cyrus, So got the exact product I wanted at their promotional price, arrived ontime and they shipped it all inclusive.
Cannot fault service especially at super web prices.

February 12, 2018
Unprompted review
Rated 5 out of 5 stars

Don’t be put off when they send you link to pay via the parent co - absolutely fine!

To begin with I thought it odd when it said phone for best price for the speakers I wanted, but this turned out to be a fabulous thing as got a really good deal!!! Very professional, first class service even though I was little hesitant due to being sent a link to parent company to make payment. Arrived really quickly and very well packed (survived the couriers!). Will definitely use again! Thank you!

February 12, 2018
Unprompted review
Rated 5 out of 5 stars

Faultless service from start to finish

Faultless service from start to finish. Incredibly helpful staff. No rush to complete transaction, all my queries were fully answered. Without question Creative Audio will be the first-stop for my next Hi-Fi purchase. VERY HIGHLY recommended retailer.

February 10, 2018
Unprompted review
Rated 5 out of 5 stars

Delighted with Creative Audio, Shrewsbury

I have been delighted with all aspects of my interactions with Creative Audio. They are client focused, knowledgeable and offer a great service. My wife and I received excellent advice and support in selecting a preamp, CD player and streamer. When we visited their showroom in Shrewsbury they spent time asking questions to find out the kind of system we were looking for, the genres of music we typically played and the type of sound we preferred. Once they had established some parameters they invited us to listen to a range of amps, CD players and speaker systems. Nothing was too much trouble - there was no hard sell, rush or pressure. When we selected our units we felt that we had chosen the equipment that suited our needs, listening requirements and budget. All items were in stock apart from the CD player. So that we could listen to music over the Christmas period they even loaned us their demo CD unit until the Naim CD player that we had ordered arrived in stock. We exchanged a number of emails and they were prompt and efficient in all aspects of their communications as the order was fulfilled. I will certainly use Creative Audio in Shrewsbury for any future needs.

February 2, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent service,offered me a good deal on the speakers I bought and I received them the next day,could not ask for more.

February 2, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent HiFi online retailer with great prices

Excellent HiFi online retailer with great prices. A thoroughly enjoyable ordering experience with solid customer service and good communication from order to delivery. I would not hesitate in ordering from them again. I will also definitely check their prices before ordering from anywhere else.

January 29, 2018
Unprompted review

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