Audio Express (Creative Audio) Reviews 1,507

Their customer service is second to none and should be how every company treats their customers. Great quality products for every level of HI-FI enthusiast.

I have been very pleased with the online service offered by Creative Audio. The deals are good value and the ordering and delivery easy and fast.
My recent purchase was for an ‘open box’ pair of Q- Acoustics Concept 20 Bookshelf Speakers. The items are in perfect unused condition and having the open box saved me a few £. These speakers are a revelation as far as I am concerned. For the price they deliver a superb musical quality that far exceeds the vast majority of speakers out there. I have partnered them with a Yamaha A-S801 Integrated Amplifier and stream Hi-RES music from Qobuz through my Yamaha WXC-50, which is another excellent item. This system is producing a musical experience that is oh so good, better than the Linn system I ran in the 90s/00s.

Good service and friendly staff,will shop here again.

Most helpful supplying a Cyrus CDI at a very competitive price.
Delivered next day to my office so convenient.

Excellent service, products and communication

Creative Audio did a fabulous job of sending replacement Arcam kit between Chrismas and New Year when my old integrated amplifier stopped working. The team could not have been more helpful, pricing was competitive and the goods arrived on time ready to plug in and go.

Very competitive price, quick delivery and very knowledgeable staff.
Ordered online, at a great price, and was really impressed by the after sales service answering my questions fully and quickly

Really excellent, go above and beyond what is required. I would use them again in a second

Everybody I've dealt with at Creative Audio has been knowledgeable, courteous and has answered my queries promptly. This is a company that truly understands the meaning of customer service.

Very good price! Very helpful on the phone! Next day delivery! Highly recommend Creative Audio for everyone if they thinking to buy any sound system or speakers!

I purchased my Denon system online and received a phone call to confirm my order and delivery, also had a good deal on the Dali speaker stands.
thanks, great customer service.

This is the 3rd time I have ordered my HiFi equipment from this dealer.
If you need to ask a question they will reply to your email extremely quickly and are also extremely pleasant when on the phone.I always check these guys out first whenever I am looking to buy something HiFi related, as their prices are always extremely competitive and not to mention your order is delivered next day if in stock. Great communication via email to let you know that your order has been shipped and with a tracking number to check progress. Will I use them again? I think my review says it all really.

Fast, efficient, excellent customer service.

Huge thanks to everyone at Creative Audio for a terrific service, I brought a Cyrus One Amp before the New Year which is awesome and they did a fab job setting up my Rega 2 with an Ortofon Red Cartridge last week, everyone is very professional and friendly and I was impressed too with the fast response to emails, even out of hours! I can highly recommend them and now saving up for some new speakers from them in the next few months

Would happily recommend Creative Audio to anyone. Even when we called in at the end of the day they couldn't have been more obliging. We are thrilled with our purchase. Thank you to the team once again for all of your help and advice.

Good prices, good products and friendly advice all delivered quickly

Fantastic price on Neat Alpha Iota speakers and QED Xt-25 cabling. Service from guys in shop was brilliant and next day delivery. Really enjoying speakers and will definitely use Creative Audio again in future.

excellent - great communication, fast delivery time

Extremely helpful will definitely use creative audio in the future