Audio Express (Creative Audio) Reviews 1,507

Staff were knowledgeable and very helpful. I bought a Bluetooth speaker and they arranged to play my music from my own iPad to test it out.
Great service.

Brilliant service, great communication and quality price. Could not recommend high enough.

Good price, free postage/packing (I live in North Scotland which can be seen as a reason to whack on extra costs) and delivery as and when stated. Customer service responded personally and effectively when I had a query. This is not an anonymous company like so many others. I highly recommend Audio Express

Good advice on the phone. Good price for a great Cyrus Lyric and Neat Iota Alpha combo (sounds great). Slick delivery. Five Stars!

Bought Canton Sub 10.2 having seen it offered at around 1/2 price. Efficient online odering and next day delivery as promised. I had visited the shop in Shrewbury a couple of years ago so was happy to deal with the company online. As an aside, the Canton is truly an exceptional gut wrenching yet musical sub, surpassing subs from dedicated brands such as SVS and Rel to name just 2 of many I've bought over the past 20 years.

I cannot recommend more. Called me within minutes of placing my order to make sure I had not forgotten anything I would need, offered me faster delivery than I had requested and kept me up to date with my progress at all times. All this and they were cheaper than anyone else I had seen when researching. Definitely intend to use again.

Good communication and all questions answered quickly. Helpful advise given and it felt as though the company actually cared that I got the best service available. We shouldn't just take this for granted as not all companies think that way unfortunately. Very happy overall.

I’m a returning customer to Creative Audio. I rely on their honest and respected opinion, vital when you’re spending many thousands of pounds, they’re not a box-shifter. I cannot fault any of their service from pre-sales advice, demo room to after sale support. Always a pleasure to spend my hard earned money with them.

Third time I’ve used Creative Audio in Shrewsbury - really good to have knowledgeable people at the end of the phone or on an email.

They don’t try and sell you the most expensive kit but try and match the right kit to your needs. Their prices are pretty keen - not always the cheapest but always ‘there or thereabouts’.

The balance between expert advice and price is well made.

Thoroughly recommend these guys.

I wasn’t sure about spending so much with a company I have now used before, however, when I spoke to them they were extremely helpful and knowledgeable. I bought a full system and have been really impressed with the after sales help supplied in setting things up properly. I would definitely recommend this company. Excellent value and brilliant service. Thanks😀

Very knowledgeable, affable and helpful staff.
They had the best prices on the speaker's that I was looking at in the shop (including online), and even carried my purchase to the car (some distance away) - can't ask for more than that!! Wouldn't hesitate to recommend or go back to them again

Great experience bought an Arcam solo movie. Great price, great piece of equipment. Excellent delivery and superb service in which I should also mention Russ.

EXCELENT QUICK AND GOOD SERVICE
PLUS VERY GOOD COMMUNICATION.
MORRIS A.

Always a pleasure!
Placed my order on line and within minutes Creative Audio were on the blower to confirm my choice and it's suitability with my system.

Great service, delivery as billed, the goods well up to expectation, well packaged and including ample speaker cable.

Outstanding customer service!
These guys know their stuff and will respond to your emails very quickly, even late evening on Saturday!
They provided me with an honest advice and did not try oversell me anything.
New Dali Opticon 6 Speakers ordered on Monday, delivered on Tuesday before 9 in the morning.
Top quality!

Thanks Russell for the Very good service.
As for the Low and very competitive prices, I thought the service may be compromised. I was wrong.
Well worth doing the 282 mile round trip to do the demo etc.

Great service, with a follow up call. Would use these guys again.

I thought I was buying an older Cyrus Lyric 09 at a discount price but was shipped the later Stealth. A beautiful sounding system.