Audio Express (Creative Audio) Reviews 1,507

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We've been an occasional customer here for what must be over thirty years. The service and advice has always been first class, and we truly wish that we had more money to spend on our love of audio... See more

Rated 5 out of 5 stars

I had no doubts about the Audiolab 8300 CD having owned other Audiolab products for many years and having read the reviews. I was about to buy locally but then spotted the low price being offered by... See more

Rated 5 out of 5 stars

Great product and great service. Excellent value for money hifi system from people who know what they are talking about. Post sales telephone assistance both informative and instant. Would recommend b... See more

Rated 5 out of 5 stars

Outstanding customer service! These guys know their stuff and will respond to your emails very quickly, even late evening on Saturday! They provided me with an honest advice and did not try overs... See more

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4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Great internet service and I’ll bet great instore service as well

I knew exactly the speakers that I wanted (Neat Iota bookshelf speakers - absolutely brilliant) but because they are specifically for a smaller room, I received a telephone call - the same day I placed the order by internet - just to check that the were exactly what I wanted for the size of my room. It’s reassuring to know that CREATIVE AUDIO don’t just take your order but that they check that it really is the best option for the customer. If they do that with their internet customers I reckon their “ face to face “ service will be even better. Well done. Keep your prices competitive and I will be back. Thanks again Mick Monaghan

November 29, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

I bought an Arcam Solo online from Creative Audio recently. Kit is great but what particularly impressed me was the friendly guy from Creative who phoned me up before delivery to check if I had any queries and advised me on speaker set up. Recommended.

November 28, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Knowledgeable staff. No unnecessary up selling. Great products. Would and have recommended.

November 26, 2017
Unprompted review
Rated 5 out of 5 stars

Superb experience

It was my first experience with Audio Express/Creative Audio and they have been one of the best, if not the best company I've purchased from. I had called the store and staff were incredibly knowledge, polite and professional throughout the entire interaction. I will happily recommend them to anyone looking to set up a home entertainment system.

November 20, 2017
Unprompted review
Rated 5 out of 5 stars

Brill service

Brill service,
The team are always happy to spent time with you to discuss your needs. When I got my brand-new Naim CD5Si home I noticed the transport was making a slight noise. Rang up and they immediately suggested the likely cause of the fault. Next day I brought it in and Martin had it sorted within the hour. Sounds fantastic!

November 20, 2017
Unprompted review
Rated 5 out of 5 stars

Good company

Good company. Knowledgeable staff and helpful. Product as description. Good delivery. No problems.

November 6, 2017
Unprompted review
Rated 5 out of 5 stars

I recently bought A Cyrus Lyric 09 …

I recently bought A Cyrus Lyric 09 through Audio Express and the experience was first rate and I'm delighted with my purchase. I will definitely use them again in the future.

October 25, 2017
Unprompted review

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