My audio techna stylus broke on 22nd December, I found Audio Affair online and ordered a new stylus - ordered at 1:40pm on 23rd December - somehow it arrived at 9:30am the following morning(Christmas... See more
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Review summary
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First time using Audio Affair. Ordered headphones at 2.30 on the 4th of Feb and received them at 1 o'clock on the 5th. That's great service ( including from DPD ) Very happy with the Sennheiser RS 175... See more
Audio Affair knows how to relate to the customer - they are anxious to please and do everything they can to help. I asked them to supply a replacement remote control for my hifi, and they did so prom... See more
We recently had the pleasure of dealing with Audio Affair in Birmingham. Not only did we receive great value on the products we purchased, the customer service was excellent. Niall was really helpful... See more
Company details
Written by the company
Established in 2006, Audio Affair focuses on real hi-fi, including bookshelf and floorstanding speakers, hi-fi separates, turntables, streamers, cables and accessories, all at the best possible prices. We also sell a carefully selected range of home cinema products, including 5.1 speaker systems, AV receivers, 4K projectors and screens, as well as high quality earphones and headphones.
Written by the company
- Free UK Delivery
- On all orders (no minimum spend). We also offer low international shipping rates (check price in basket)
- Hi-Fi Specialists
- Contact our product specialists for advice by either e-mail, phone or live chat on our website (during showroom opening hours).
- 0% Finance Available
- On UK orders over £500, with deposits from only 10%. Apply at checkout or call us to apply.
- Secure Online Ordering
- Our online checkout is secured by a GoDaddy SSL certificate. You can also choose to pay online by Paypal, or call us (during showroom opening hours) if you prefer to pay by phone.
Contact info
3 Gibb Street, B9 4BF, Birmingham, United Kingdom
- 0121 224 7300/7351
- sales@audioaffair.co.uk
- www.audioaffair.co.uk
4.9
Excellent
6K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Quality product delivered on time
January 30, 2026
Remote COntrol
Turned out to not be the remote I wanted, but the customer service team were excellent to sort things.
January 30, 2026
All good
All good - goods delivered in good time, was good value and arrived in excellent condition.
January 30, 2026
Prompt and Efficient Service
I ordered a stylus to upgrade my existing one from Audio Affair and the order was promptly processed and delivered without any issues. I would be happy to order from them again.
February 5, 2026
The product I purchased was the AT607a …
The product I purchased was the AT607a stylus cleaner. Used this for many years.
Price was very competitive and included postage which was a bonus.
Have purchased a number of items for my turntable etc.
Easy web site to navigate, clear delivery details. Would really recommend this company.
February 5, 2026
Top Class Customer Service
Top Class Customer Service. I would shop here again anytime.
February 5, 2026
Fast post great company
February 4, 2026
Great prices for quality products
Cheapest price on the market what I could find, and quick delivery. First time buying from Audio Affair, but not the last! Thank You!
January 22, 2026
Easy checkout experience
Easy checkout experience, good prices, good communications, fast delivery
January 30, 2026
Quick service.
January 30, 2026
Excellent customer service and product…
Excellent customer service and product range.
Keep it up
January 22, 2026
Great Company sent the amp I have been…
Great Company sent the amp I have been looking for for ages.. All in great working condition and as described... Good stuff
December 25, 2025
Replacement stylus.
Had the Ortofon 20 stylus that I was after & was delivered to me very quickly.
Good communications.
Very pleased with Audio Affair, would definitely use them in future & would highly recommend them to anyone.
Thank you.
January 28, 2026
No issues so far
There was a delay with delivery, but customer service sorted that quickly, will buy another time
January 28, 2026
Consistently excellent service
Once again, outstanding service from Audio Affair. Really excellent communication keeping us updated on the delivery of the wharfedale speakers we ordered.
Unreservedly recommended
January 16, 2026
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