Wide range of products, for every pocket and every requirement, at any level. Everything clear, order sent over the weekend, packed and shipped on Monday, arrived all the way to Romania on Wednesday... See more
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Really fast 2-day delivery to Germany. Same delivery time like "the big South American river“. No issues at all. Perfect tracking. Packaging was perfect and sturdy. Of course NO hassle with customs f... See more
I'v bought from Audiofincs 2 LPS for powerig my Ifi DAC and Headphone amplifier. Both LPS works very well, and sounds mutch better then replaced by LPS from Audiophonics SMPS Ifi power v1. Audiophonic... See more
Hello. First purchase, I'm familiar with the product (KT88)so I did not need to communicate, shipping time and cost was fine. Note: The KT88 quad boxes did not have a sticker indicating bias numbe... See more
Company details
Written by the company
Audiophonics est une société spécialisée dans la distribution de produits et appareils HiFi, audio et Do It Yourself sur internet. Des produits qualitatifs au meilleur prix.
Contact info
10, rue Marcelin Berrthelot, 33270, Floirac, France
- info@audiophonics.fr
- www.audiophonics.fr
4.7
Excellent
1K reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
with local courier happened some…
with local courier happened some problems with finish of delivering, because of no phone number was declared at the address label on the parcel. Please Audiophonics, in the future declare my phone number for smooth delivery proceed. thank you
February 28, 2024
Unprompted review
Reply from Audiophonics
Dear customer,
We are very sorry about the inconvenience caused by this delivery.
We will take your feedback into account to improve our internal procedure regarding shipping label editing.
We remain at your disposal for any other question.
Best regards
-----------------------------------------
Bonjour,
Nous sommes sincèrement désolé de la gêne occasionnée lors de la livraison de votre colis.
Nous allons procéder à la vérification de nos outils concernant l'édition des étiquettes transporteurs.
Nous restons à votre disposition.
Cordialement
Best shop ever
Best shop ever, period! Super fast shipping and perfect service. Thanks!
February 27, 2024
Unprompted review
Nice and fast delivery thanks…
Nice and fast delivery thanks audiophonics
February 22, 2024
Unprompted review
Fantastic company to deal with
Fantastic company to deal with. Great product/ price and quick delivery. 👍
February 13, 2024
Unprompted review
Support in general.
Support in general.
I am client since years now and have always been served correctly.
Last I had issues with DPD delivery and Audiophonics acted immediately to resolve the delivery.
February 17, 2024
Unprompted review
Great service and very quick delivery
Great service and very quick delivery. 🚚
Matched quartet of Tung Sol KT120 brand new in original boxes at a really competitive price.
February 17, 2024
Unprompted review
Very happy with this purchase
Very happy with this purchase. Excellent product. Fast shipping, everything was top notch. I will definitely order from this company again. Happy to recommend it to others.
February 16, 2024
Unprompted review
Bought 4 power tubes (kt120) to uk
Bought 4 power tubes (kt120) to uk. Service was absolutely first class. Even with express next day delivery and import fees, worked out substantially cheaper than buying from uk. Would absolutely recommend.
February 7, 2024
Unprompted review
Great quality of products and services
February 14, 2024
Unprompted review
perfekt delivery
February 14, 2024
Unprompted review
Very fast delivery and excellent service
February 13, 2024
Unprompted review
Essential upgrade for DMP-A6 Master
I recently purchased DMP-A6 Master Edition and though the sound had very good detail and separation, I was not happy.
Digital glare and an unrelaxed presentation. The LPS has improved the sound greatly. Now it has a much more relaxed sound with improved textures. I no longer wish to sell the A6 ME, so an essential upgrade for me.
February 12, 2024
Unprompted review
Very unprofessional, they are lying, IAN Canda 49MHz clock
I received a faulty clock. They asked me to return it for testing, and if it was found to be functioning properly, they would charge me €30 for the return and testing.
I returned it, and the return process took 14 days. As soon as they received it back, without asking me what I wanted next, they refunded me the full amount. When I asked if they would send me a new one, they told me to make a new order, which I did. After 4 days, a package arrived, containing the SAME clock that I first received and returned to them. I asked how that was possible, and I received a response that they tested the clock and found it to be functioning properly upon return.
When I asked why they didn't charge me €30 for testing and return, I didn't receive an answer. I requested that they urgently send me a new one and that I would return this one as soon as the new one arrived. They refused.
I returned it for the second time, they received it today and said they accept the return and that I have to wait 7 days for a refund.
Overall, this ordeal has lasted almost two months. I have now ordered a new one directly from IAN Canada.
And NO, MY DEVICE ISN'T FAULTY, it perfectly works with Crystek and Accusilicon clocks, I've already told you that first time.
January 30, 2024
Unprompted review
Reply from Audiophonics
Hello,
You contacted us about a defective clock.
After receiving your product, it was tested by our after-sale service, who found it not to be defective.
Since you were still within your purchase withdrawal period of 14 days, our after-sale service treated your returned product as if it were a case of withdrawal request and fully refunded your order.
Unfortunately, since we did not actually see the product you wish to modify, we cannot provide an explanation as to why the clock does not work with it.
We can only certify that the product we sent you is not defective.
We thank you for your understanding,
----------------------------------------------------------------
Bonjour,
Vous nous avez contactés au sujet d'une horloge défectueuse.
Après réception de votre produit, notre SAV l'a testé et celui-ci était fonctionnel.
Comme vous étiez dans votre délai de rétractation de 14 jours, notre SAV a traité votre retour comme une demande de rétractation et nous avons remboursé votre commande.
Malheureusement, n'ayant pas vu physiquement le produit que vous souhaitez modifier, nous ne pouvons pas vous indiquer pour quelle raison cette horloge ne fonctionne pas avec ce produit.
Nous pouvons seulement vous certifier que le produit que nous vous avions envoyé n'est pas défectueux.
Nous vous remercions de votre compréhension,
Article de qualité correspondante à la…
Article de qualité correspondante à la description, envoi rapide. Merci
January 30, 2024
Unprompted review
Fast service
Fast service, great products, good prices. Can t ask for better
January 29, 2024
Unprompted review
A decent amplifier from EverSolo
A decent amplifier from EverSolo, however, I cannot say if this would be considered an audiophile amplifier...that is still to be determined. Build quality appears very good if not excellent. I did have excellent communication with Audiophonics during my purchase.
January 19, 2024
Unprompted review
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