Audley Travel - USA Reviews 

487
TrustScore 5 out of 5

4.8

North Washington Street 77, 4th Floor, 02114 Boston, Massachusetts, US


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Rated 5 out of 5 stars

In August my mom and I went on a safari in Tanzania to fulfill a lifelong dream. Every part of our trip was personalized and made us feel special and seen. Stephanie helped us plan the trip of a lifet... See more

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Rated 5 out of 5 stars

We are two professional photographers. We asked our Audley rep for a two week self-directed tour that was off the beaten path. NO "tourist traps". She took care of hotel bookings and 4x4 vehicle ren... See more

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Rated 5 out of 5 stars

Using Audley's services, and Tamatha Fredrick's expert advice was the smartest this I did when planning a trip to Japan. There was a wonderful ease to it all - from the moment we stepped off the plane... See more

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Rated 5 out of 5 stars

Earlier this year, our family enjoyed an unforgettable trip to Morocco thanks to Audley Travel. We worked closely with our specialist, Corinne, who thoughtfully customized every detail to fit our fa... See more

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Company details

  1. Cultural Tours Provider
  2. Boutique Hotel
  3. Cruise Travel Agency
  4. Tour Agency
  5. Tour Operator
  6. Travel Agency

About Audley Travel - USA

Written by the company

We’re experts in individually designed travel, creating meaningful journeys in more than 80 destinations across all seven continents. We’ve spent nearly 30 years building trips around what you want to see and how you want to feel, where you define every aspect. We’ll put you in the hands of a dedicated destination specialist, someone who knows where you’re headed because they’ve been there themselves. They’ll plan your trip down to the finest detail, choosing experiences that call to you and introducing you to local guides who are top in their field. Because we know that the best way to see the world is your own.

Why journey with us?

Written by the company

A trip as individual as you
Your ideas, our intuition. The two come together to create a journey that’s uniquely yours.
A dedicated expert, from start to finish 
From your starting conversation, your specialist is the expert you can rely on at every step.
Meaningful experiences, real connections
If you have a particular passion, we’ll find ways for you to explore it, accompanied by guides who’ll bring everything to life.
The travel experts you can trust
We put the same emphasis on taking care of you while you’re away as we do on creating your trip, and we're there for you 24/7.

Contact info

  • North Washington Street 77, 4th Floor, 02114, Boston, Massachusetts, United States

  • 1-866-346-2654

4.8

Excellent

TrustScore 5 out of 5

487 reviews

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4.8

All reviews

(487)

574 reviews in the last 12 months

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Rated 5 out of 5 stars

Scandinavia

We just completed a 12-day Scandinavian tour and Aislyn Emerson at Audley Travel was fantastic to work with in planning, booking and support while traveling. I highly recommend calling her if you are interested in visiting that beautiful area of Europe.

May 21, 2025
Unprompted review
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Reply from Audley Travel - USA

Hi Scott,

Thank you for taking the time to leave a review!

We are so glad to hear Aislyn was fantastic to work with and we will make sure to share your feedback with her and her manager.

We appreciate your recommendation and hope to to work with you again in the future!

Best Regards,
Audley Travel US

Rated 5 out of 5 stars

Check out Audley Travel

We just recently came back from 12 amazing days in italy. Audley travel and Sarah Quigley did an extraordinary job planning and communicating with us throughout the planning, traveling and follow up. When I first began to plan our trip I was unsure of where to go in italy. I reached out to many travel companies but chose Audley for their personal individualized approach.

May 14, 2025
Unprompted review
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Reply from Audley Travel - USA

Dear Angie,

Thank you so much for your incredibly kind words and for taking the time to share your experience with us! We're thrilled to hear that your 12 days in Italy were nothing short of amazing. It means the world to us that you felt supported throughout the entire planning and travel process.

We're shared your lovely feedback with Sarah and her manager, and we hope to have the opportunity to help plan your next adventure!

Warm regards,
Audley Travel US

Rated 5 out of 5 stars

Our experience with Audley Travel was…

Our experience with Audley Travel was excellent. Their European travel partners also provided personalized and attentive service. Samantha was especially terrific to work with. She understood our quirky requests and made arrangements for planes, trains, cars, and transfers that more than met our expectations. Her suggestions for excursions and tours were excellent and immeasurably enhanced our overall experiences in France, Switzerland and Italy. When we fell ill with a cold/flu bug she was especially helpful and even sent us a care package of lozenges and herbal tea.

May 2, 2025
Unprompted review
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Reply from Audley Travel - USA

Dear Martha,

Thank you for such a thoughtful review. We're delighted to hear your trip went so smoothly and that Samantha made such a positive impact—from organizing all the details to going the extra mile when you were under the weather. It's wonderful to know our partners in Europe also delivered the level of care we aim for.

We’re so glad you enjoyed your trip, and we hope to plan more special journeys with you in the future.

Best regards,
Audley Travel US

Rated 5 out of 5 stars

A Well-Organized Trip

Four of us 1969 Tuy Hoa vets decided to return to our old air base and its environs and then to revisit places we’d seen only briefly during the war, and then to tour some of “North” Viet Nam. The question was whether to do it on our own or sign on with a travel agency. We concluded that doing it ourselves was possible (we’d been there before after all) and that it would be relatively inexpensive.
However, we might run a lot of risks, small and large: coordinating all the stops and hotels, eateries, ground transportation; all the air connections; not to mention, our visas. Even a small misstep by any one of us could hamper our tour; a larger one could ruin the trip for all of us. We opted for professional help. And among the professionals, Audley Travel (with a lot of input from Meghan Berger) was the agency that topped our list. After weeks of massaging our trip --- changing places and lengths of stays as we four debated priorities --- Meghan put together a package that gave us exactly what we (ultimately) chose.
She provided excellent air service from LAX to Saigon, handled all our air and ground transportation throughout Viet Nam, booked some awesome hotels for us, provided knowledgeable, local guides and responsible drivers, and even helped us go on to Cambodia and Thailand afterwards. The trip was fantastic! We got “a lot of bang for our buck.”
The professionalism displayed by Meghan and her local “crew” was impressive. They were all friendly, helpful and informative; and they kept us on schedule, whether preparing for our journey or while we were there in Viet Nam.
If I were to return to Viet Nam next year, would I travel with Audley? Maybe not, because I already learned so much from traveling with them this time. But if I were traveling anywhere else over there, somewhere I’d never been before, or traveling again with a group, yes, absolutely, yes!

March 27, 2025
Unprompted review
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Reply from Audley Travel - USA

Hi Rick,

Thank you for taking the time to leave a review! We are so glad to hear you and your group had a fantastic trip re-visiting Vietnam.

We are thrilled Meghan provided excellent air service, hotels, guides, and drivers. We will make sure to share your feedback with her and her manager. We are also delighted you found our local agents to be friendly, helpful, and informative.

We are so happy you saw the value in booking with Audley and we hope to work with you again in the future!

Best Regards,
Audley Travel US

Rated 5 out of 5 stars

Consistent quality and reliability.

This was our 3rd trip with Audley Travel experiencing multiple countries on 2 continents. We keep coming back due to the consistency of quality and reliability in every aspect of our travels. We appreciate the care and attention provided by the specialists, guides and drivers to ensure we have the best experience possible. When planning our most recent trip Sebastian made the process so enjoyable. His insights and suggestions made our time in Paris even more special!

May 27, 2025
Unprompted review
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Reply from Audley Travel - USA

Hi Ann,

Thank you so much for your continued loyalty to Audley! We are so glad that you've seen the benefits of working with a tailor-made operator and have gone on consistent, top-notch trips when working with us.

Please reach out whenever you're ready to plan your next adventure, we'll be happy to help!

Best,
Audley Travel US

Rated 5 out of 5 stars

Our Anniversary Adventure

Our trip was to London and then on to Ireland. Lily Cohen, Audley's UK specialist, spent time talking with us and getting to know us and what our dreams were for this trip. She designed a trip specifically for us, and we were 'over the moon' with her results! Every day was perfect, and we wouldn't go back and change a thing.

May 4, 2025
Unprompted review
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Reply from Audley Travel - USA

Dear Kay,

We are over the moon to hear that you had such a wonderful time in London and Ireland! It's wonderful to know that your specialist, Lily, truly took the time to understand everything that you wanted out of this trip and help make it come to life.

We have shared your kind words with Lily and her manager and we hope to have the opportunity to plan another memorable trip with you in the future!

Warm regards,
Audley Travel US

Rated 5 out of 5 stars

Outstanding Italian Honeymoon Trip

Audley was recommended to me by a friend after his positive experience planning a New Zealand. We asked our Specialist to provide options for Italy for a wine region, historical city, and sandy beaches for a trip within the next 3 months, and they delivered! We just got back and it exceeded our lofty expectations. I couldn't imagine coordinating the hotels, day trips, and car service without Audley. We only had a few minor issues and it was resolved within an hour. In my opinion, it's worth the extra money for Audley to coordinate a trip that you couldn't plan on your own. We will use them again.

May 25, 2025
Unprompted review
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Reply from Audley Travel - USA

Hi Drew,

We're thrilled to hear that your specialist provided a trip that exceeded your expectations and included every aspect that you were looking for. Knowing that everything went smoothly and that you were able to enjoy your trip without the added stress of booking hotels, day trips and car services on your own is wonderful.

When you're ready to start planning your next adventure, don't hesitate to give us a call! We'd be so happy to help you create another unforgettable trip.

Best wishes,
Audley Travel US

Rated 5 out of 5 stars

Trip to Italy

We had used Audley for planning help with a trip before and decided to use them again for our recent trip to Italy. We were extremely happy with our experience. Our advisor, Andria, helped us plan a trip that was enjoyable and memorable. She was knowledgeable regarding our travel area and offered insights and suggestions that were quite useful. All in all, she was instrumental in providing us with a great travel experience.

May 15, 2025
Unprompted review
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Reply from Audley Travel - USA

Hi Aline,

Thank you for taking the time to leave a review! We are thrilled you are happy with your experience with Audley.

We are so happy Andria helped to plan an enjoyable and memorable trip, she was knowledgeable of your travel area, and she offered useful insights and suggestions. We will make sure to share your feedback with her and her manager.

We are so thankful for your continued trust in Audley Travel and look forward to planning another trip with you in the future!

Best Regards,
Audley Travel US

Rated 5 out of 5 stars

Great experience

We booked our honeymoon to French Polynesia through Audley, and Anthony V was incredibly helpful with the planning. He took care of everything, resorts, inter-island flights, and timing. He quickly addressed any issues that came up while we were traveling.

We were a little unsure about using a travel agent at first, but given the complexity of this trip, we’re so glad we did. We’d absolutely recommend Audley.

March 27, 2025
Unprompted review
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Reply from Audley Travel - USA

Hi Noah,

Thank you for sharing your wonderful feedback, we're pleased to hear how much you enjoyed your honeymoon trip to French Polynesia. It's great to know that your Country Specialist, Anthony, not only crafted an unforgettable itinerary for you but also helped to ease the stress of planning. Even more importantly, we're thrilled he was able to support you during the unexpected challenges that arose while you were traveling.

We truly appreciate your trust in Audley for such a special trip and we'd be honored to help you plan your next incredible journey.

Best wishes,
Audley Travel US

Rated 5 out of 5 stars

Mother and Daughters AMAZING trip to Greece.

We had an AMAZING trip to Greece and it was all because of the wonderful service we had with Audley Travel. My mom, sister and I traveled to Greece for 2 weeks. For reference we are all 56 or older. We had private tour guides for all of our excursions, private cars and drivers (THE BEST!!) and lovely hotels. Our tour guides were so knowledgeable and friendly to us. We were in Athens for 4 days, Nafplio for 4 days, Chania (on Crete) for 4 days and then back to Athens airport for the night before our fight home. We went kayaking, sailing, explored ruins, castles, and the loveliest towns and neighborhoods. We even had a private cooking experience in a lovely home! All of the food we had was out of this world and the Greek wines were delicious. We had to buy 2!! extra suitcases to get home because of all of the wonderful shopping we did. We were recommended to Audley Travel by a friend and we are so happy for it. None of us have ever traveled on a trip that has been curated by a travel agent before. This trip was very bougie and a once in a lifetime style of travel for us. Thank you Jeffrey and Audley Travel!!!

March 28, 2025
Unprompted review
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Reply from Audley Travel - USA

Dear Heather,

Thank you for sharing such a lovely review! We’re so happy to hear that you, your mom, and your sister had an amazing time in Greece. It sounds like a truly special trip filled with unforgettable experiences.

We’re especially glad to hear that the private guides, drivers, and handpicked hotels helped make everything seamless and enjoyable. Jeffrey will be thrilled to know his planning made such an impact. It was a pleasure to help you plan this memorable journey, and we’d love to work with you again on a future adventure!

Warm regards,
Audley Travel US

Rated 5 out of 5 stars

Wonderful Ireland Adventure

We have used Audley for several previous trips, and this time, like before, we ended up with a wonderful trip. All of our drivers and guides and all of the activities personalized for us were perfect and well matched to what Audley knows about us from earlier trips and what our consultant there this time, Lily Cohen, got from listening well in our initial conversations. Audley is relatively pricey, but you get what you pay for - a seamless and personalized trip where every detail is wonderful. If you are clear about what you want from an adventure, they are great at making it happen and at adding things you would have asked for if you knew they existed.

May 8, 2025
Unprompted review
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Reply from Audley Travel - USA

Dear Alan,

We are pleased to hear that you had a wonderful trip to Ireland! It is our goal to ensure every detail is completely personalized to you, to ensure your travels are seamless and spectacular.

We will be sure to let Lily and her team know how much you enjoyed your trip. We cannot wait to help you plan your next big adventure!

Warm regards,
Audley Travel US

Rated 5 out of 5 stars

5 star service, 5 star people!

Working with Audley Travel and my travel specialist, Stephanie Mailhot, was an amazing experience. I booked Audley to create an amazing birthday trip for me and my 2 friends and the entire process was so professional. They made everything easy and truly created an amazing itinerary and overall experience. Even though I had to cancel my trip due to personal reasons, the care that the Audley team took to create the experience and answer my questions has been 5 star from beginning to end.

If you are looking for 5 star service in creating the trip of your dreams, Audley is my #1 recommendation!

October 1, 2024
Unprompted review
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Reply from Audley Travel - USA

Dear Alexis,

Thank you so much for this lovely review! We're delighted to hear that Stephanie and the Audley team made your birthday trip planning experience so special, despite the trip not working out this time around!

We've shared your kind words with Stephanie and her manager, and we hope to have the opportunity to plan another trip for you in the future!

Warm regards,
Audley Travel US

Rated 5 out of 5 stars

Spain & Portugal 2025

Drivers and guides were always on time and very friendly, accommodating and knowledgable. Enjoyed the tours and special events. Felt taken care of.

May 6, 2025
Unprompted review
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Reply from Audley Travel - USA

Hi Joe,

Thank you so much for leaving such a kind review! We're so glad to hear that you enjoyed your experience with your drivers and guides while traveling. Hearing that everything went smoothly and that you felt well taken care of means a great deal to us.

When you're ready to start planning your next adventure, we hope that you'll consider working with Audley again, as we'd be thrilled to help you create another unforgettable trip.

Best wishes,
Audley Travel US

Rated 5 out of 5 stars

Audley Travel- Kelly Edwards.

Kelly, our advisor was absolutely the best. She answered all of our questions, put together a trip of a lifetime, and was there for us every step of the way. Every part of our trip was mapped out and perfect. Not only was she our travel planner, but through that process, she became our friend.

May 2, 2025
Unprompted review
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Reply from Audley Travel - USA

Dear Arthur,

Thank you so much for your wonderful 5 star review! We're overjoyed to hear that Kelly helped create a trip of a lifetime and was there for you every step of the way. Your kind words mean so much to us, and we will be sure to share them with Kelly and her manager.

We hope to have another opportunity to plan your next unforgettable adventure!

Warm regards,
Audley Travel US

Rated 5 out of 5 stars

I’ve recently returned from spending…

I’ve recently returned from spending time in northern Spain and was extremely pleased with the planning support I received from Riley at Audley. The entire process from talking about what my hopes were for my trip to the final planning details Riley was attentive and made helpful suggestions. The hotels, private tours and drivers were excellent. I will definitely consider using Audley again as I consider future travels.

May 1, 2025
Unprompted review
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Reply from Audley Travel - USA

Dear Cindy,

Thank you for your kind feedback! We are delighted to hear that you had a wonderful time in Northern Spain and that our planning support met your expectations. Our team is dedicated to creating personalized experiences that reflect each client's unique preferences, so it is incredibly rewarding to know we succeeded in doing so for you.

We will be sure to pass along your kind words to Riley! We look forward to helping you plan your next journey.

Warm regards,
Audley Travel US

Rated 5 out of 5 stars

We chose Audley over other travel…

We chose Audley over other travel agents to arrange a schedule of a 3 city trip in North America and they didn’t disappoint. Everything was perfect from flight times to hotels to limousine airport transfers. Carl was our contact in Audley and he was 10/10. Iwould highly recommend Audley if travelling to USA.

April 26, 2025
Unprompted review
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Reply from Audley Travel - USA

Dear Paul Grant,

We're happy to hear that your North America trip exceeded expectations. It's great to know the flights, hotels, and transfers were perfect. We appreciate your kind words and will be sure to pass this on to Carl and his manager.

Kind regards,
Audley Travel UK

Rated 5 out of 5 stars

The country side of Italy…

Before I share my experience I’d like everyone to know that I had never used a travel agency for personal travel. I thought it would be too costly and a waste of time (because I love to do research). But, with that said, I was wrong.
My wife and I wanted to go to Italy so I Googled locations and things we’d like to see and do. During my Google searches, Audley popped up. I clicked on their sight and they described the exact vacation we were looking for, so I made an online appointment.
We spoke to Matt Greenbaum. Matt asked us questions about what we liked, didn’t like, cost, excursions and other necessary items. After the discussion we set up another meeting the following week.
In my professional career, I was involved with adapting behavioral science to improve business skills. One of the skills that successful business leaders have are listening skills. I mention this because Matt did a tremendous job listening, and then putting together a memory for my wife and me. Our Italy experience is the kind of memory that will make us smile for many years.
If you are like me and you’ve hesitated to call a travel company, I urge you to Google Audley and speak with Matt and his team.
With their guidance, I know you will have not just a vacation, but a lifelong memory.

May 1, 2025
Unprompted review
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Reply from Audley Travel - USA

Dear Dave,

Thank you so much for your thoughtful 5 star review! We're truly honored you chose us to help plan such a special trip for you and your wife to Italy. It means the world to us that you saw the value in trusting us as first time users of a travel agency.

We've shared your incredible review with Matt and his manager, and we sincerely hope we get the opportunity to curate another on unforgettable journey for you both in the future.

Warm regards,
Audley Travel US

Rated 5 out of 5 stars

We traveled to Ireland by private car…

We traveled in Ireland by private car for two weeks. Each town was more beautiful than the last and all our drivers and guides were informative and interesting to talk to. The landscape were unbelievable to see and the rock walls were amazing. Our hotels and BandB were a treat too . Lily put together a perfect trip for us and we look forward to using Audley service again

April 19, 2025
Unprompted review
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Reply from Audley Travel - USA

Hi Teri,

Thank you so much for taking the time to share your positive feedback with us! We are happy to hear that Ireland was a wonderful experience with beautiful landscapes and great accommodations arranged by your Audley specialist.

We will be sure to share your comments with Lily and her team, and we will be happy to help whenever you're ready to plan your next trip!

Best,
Audley Travel US

Rated 5 out of 5 stars

What a trip !!!

From the start of organizing a trip for us Jack was extremely thorough, knowledgeable and always paid attention to our input, budget and concerns. When the trip neared we got a summary binder with all details. Even though we booked our own international flights Jack helped us coordinate the times. Our trip was executed flawlessly and we enjoyed our Borneo trip,never missing any important venue. From drivers to guides to lodging we got a 5 star service all for a price that was comparable to a group tour without the dysfunctional aspect of a group. In summary, Jack is an expert in SE Asia but also someone who pays attention to every detail to assure a memorable vacation like ours Very highly recommend Jack and Audley!!!

April 18, 2025
Unprompted review
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Reply from Audley Travel - USA

Hi Michael,

Thank you for the wonderful review! We're so glad to hear that Jack’s expertise and attention to detail made your Borneo trip so memorable.

We truly appreciate your kind words and will be sure to pass them along to him. We look forward to helping you plan more amazing trips in the future!

Warm regards,
Audley Travel US

Rated 5 out of 5 stars

Adam made sure we had everything we…

Adam made sure we had everything we needed for a fantastic 2 week adventure in Japan!

April 5, 2025
Unprompted review
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Reply from Audley Travel - USA

Dear Kathy,

Thank you for your kind review! We are delighted to hear that you had a fantastic trip to Japan. Ensuring our clients are well-prepared for their travels is always a top priority, and it is wonderful to know that we met your expectations.

We will be sure to share your thoughtful feedback with Adam. We look forward to the opportunity to assist you with your next adventure.

Warm regards,
Audley Travel US

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